Wakefield, WF1
4.8/5, 444 reviews
98% recommended
91% sales valuation accuracy
98% sales fee satisfaction
83% lettings valuation accuracy
83% lettings fee satisfaction
Estate agents Wakefield | Waskefield Estate Agents | Richard Kendall, Wakefield

“I have had a great experience selling through Richard Kendall. ......”

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Mar 17,2015
Minithumbup
Alison
By: 'P Bourne'
Mar 17,2015
0 people found
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I have had a great experience selling through Richard Kendall. Alison was the agent looking after my property and I must say she was very attentive and approachable. Nothing was too much trouble even after what must have seemed hundreds of phone calls from me panicking over the sale...Alison was very assuring and has a great customer service manor. It was a pleasure dealing with your team.
Thank you
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Opening Hours
Address

Richard Kendall Estate Agent
66 Northgate
Wakefield
West Yorkshire
WF1 3AP
01924 291294

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 98% £53,000 £20,225,000
Lettings 83% 83% £750 £750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 0 0 311 4 114 5 2 2
Areas covered
  • WF1
  • WF2
  • WF3
  • WF4
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA RICS NALS TPOS Sales TPOS Lettings TDS SAGEagent
Latest Properties
Images & Videos

“I recently bought my property in Stanley thro......”

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May 25,2020
Minithumbup
Elizabeth
Joanne
By: 'David James'
May 25,2020
0 people found
this helpful
I recently bought my property in Stanley through Richard Kendall- Wakefield city centre branch. The service I received from Liz was fantastic from start to finish. Very friendly, professional and helpful. Joanne was also really helpful. This was my second experience with Richard Kendall's as ...
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“Lied and tried to scam us...”

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May 19,2020
Minithumbdown
By: 'James'
May 19,2020
0 people found
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This company is an utter *. They will lie and cheat and trick you in order to get your money, sell you insurance through their dodgy homelet service and generally rip you off. This company has caused a month of misery for me and my family ...
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By: Simon Kendall
May 21, 2020
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Dear Mr Winder, We are sorry you feel the need to post the comments you have made. We completely disagree with your suggestion that we lie, cheat and trick as this is simply not the case. I am happy to discuss all issues you may have and I would ask you to write to me via post or email and we can address your concerns with the correct procedure. Simon Kendall. ...

“I wanted to say a HUGE thank you to Joanne & ......”

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May 17,2020
Minithumbup
Amanda Dyson
Joanne
By: 'tracy scully'
May 17,2020
0 people found
this helpful
I wanted to say a HUGE thank you to Joanne & Amanda for helping me with my sale & purchase. It was my first move in 20 years & something I had to do on my own with very little knowledge & to say it was a stressful time is ...
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By: Richard Kendall Estate Agent
May 18, 2020
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Thank you for taking the time to leave your great review for Joanne and Amanda, it really s appreciated and we are so pleased that we could support you through the process. ...

“Landlord's experience...”

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Apr 30,2020
Minithumbup
By: 'Joan Graham'
Apr 30,2020
0 people found
this helpful
I have been dealing with Richard Kendall for over 10 years and during that time I have had nothing but excellent service from all departments. All the staff are extremely efficient and deal with matters promptly, efficiently and respectfully. I cannot recommend them highly enough....
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By: Richard Kendall Estate Agent
Apr 30, 2020
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Thank you for your review and for recommending our rental department. Many thanks, ...

“Would definitely recommend Richard Kendalls W......”

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Apr 17,2020
Minithumbup
Amanda Dyson
Joanne
By: 'leanne Bramley'
Apr 17,2020
0 people found
this helpful
Would definitely recommend Richard Kendalls Wakefield branch...have used them twice now. Joanne and Amanda are both lovely...so friendly and down to earth. They kept me informed all the way and nothing was too much trouble x...
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By: Richard Kendall Estate Agent
Apr 20, 2020
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Thank you so much for taking the time to leave your review for Richard Kendall Estate Agent's Wakefield office, and in particular Joanne and Amanda. We are so pleased you have been happy with the service and hope to hear from you again should you need our services in the future. ...

“We sold our property using Richard Kendall's ......”

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Mar 18,2020
Minithumbup
By: 'Paul Blackhurst'
Mar 18,2020
0 people found
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We sold our property using Richard Kendall's and found them highly efficient and professional. Our contact there Liz Cooke was friendly, courteous and completely helpful, couldn't have wished for better Paul Blackhurst...
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By: Richard Kendall Estate Agent
Mar 18, 2020
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Thank you so much for your great review! We are so happy you have been happy with the service provided by Liz and Richard Kendall Estate Agent. ...

“Excellent...”

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Mar 16,2020
Minithumbup
Elizabeth
By: 'Lisa Sutcliffe We'
Mar 16,2020
0 people found
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Elizabeth Cooke at Richard Kendal in Wakefield was brilliant from start to finish. Very proefessional and great personality, which was refreshing. Would definitely recommend her and the estate agents....
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By: Richard Kendall Estate Agent
Mar 16, 2020
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Thank you for your review for Liz at our Wakefield office. ...

“Worked Hard...”

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Mar 16,2020
Minithumbup
Elizabeth
By: 'Ste'
Mar 16,2020
0 people found
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This was a difficult purchase, severely issues slowing it down. However Liz worked very hard to help overcome the problems and get it over the line...
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By: Richard Kendall Estate Agent
Mar 16, 2020
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Thank you for your review for Liz at our Wakefield office. ...

“I have recently sold a property I inherited.......”

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Mar 12,2020
Minithumbup
Elizabeth
By: 'John Martin Colley'
Mar 12,2020
0 people found
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I have recently sold a property I inherited. Liz Cooke has been my direct personal contact at Richard Kendall, estate agents. Not living locally, I valued her regular contact by phone and e mail. Liz has a highly professional attitude and friendly personality and I ...
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By: Richard Kendall Estate Agent
Mar 12, 2020
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These kind words really have made Liz's day. Thank you so much for taking the time out to leave a 5* review for Liz. It is very much appreciated. ...

“From my first meeting with the surveyor/value......”

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Mar 09,2020
Minithumbup
Jason
By: 'Roy Griffiths'
Mar 09,2020
0 people found
this helpful
From my first meeting with the surveyor/valuer and then dealing with the office sales staff I have received a professional service . Amanda and Joanne gave me regular updates by telephone and e mail following viewings and offers. I feel I have been given good ...
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By: Richard Kendall Estate Agent
Mar 09, 2020
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Thank you so much for the 5* review for Jason, Joanne and Amanda at the Wakefield office. ...

“I sold my property with Richard Kendall and E......”

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Mar 06,2020
Minithumbup
Elizabeth
By: 'jonathan forte'
Mar 06,2020
0 people found
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I sold my property with Richard Kendall and Elizabeth was fantastic! Gave me updates every other day regarding the sale. Keeping on top of the solicitors. Overall I would highly recommend Richard Kendall and Elizabeth....
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“New home......”

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Mar 05,2020
Minithumbup
Elizabeth
By: 'KAREN DENTON'
Mar 05,2020
0 people found
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We purchased our new home through Richard Kendall. Liz was extremely helpful and informative. She kept us up to date with progress and was always there when we needed advice, on what steps to take next. Liz made the process of buying much less stressful....
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By: Richard Kendall Estate Agent
Mar 05, 2020
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Thank you for taking the time to leave your review. We are so pleased you have been happy with the service. ...

“Brilliant communication throughout ......”

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Feb 21,2020
Minithumbup
Amanda Dyson
Joanne
By: 'DB'
Feb 21,2020
0 people found
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Just sold my late aunt’s house - were brilliantly communicative throughout the process, including navigating a few tricky moments, which was particularly important to me as I’m based miles away and needed someone trusted on the ground. Won’t need another estate agent ...
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By: Richard Kendall Estate Agent
Feb 21, 2020
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Thank you so much for taking the time to leave your comments on the service received from Joanne and Amanda. We are so pleased you would recommend us. ...

“I've just bought my first house and want to t......”

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Feb 20,2020
Minithumbup
Amanda Dyson
Joanne
By: 'ANIS HAYDER'
Feb 20,2020
0 people found
this helpful
I've just bought my first house and want to thank Amanda and Joanne for the brilliant service for assisting me on all steps. Thank you very much for your help......
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By: Richard Kendall Estate Agent
Feb 21, 2020
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Thank you for taking the time to leave us a review, it really is appreciated. ...

“Good service and information throughout the w......”

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Feb 17,2020
Minithumbup
Elizabeth
By: 'Stephen Stoker'
Feb 17,2020
0 people found
this helpful
Good service and information throughout the whole process. Kept me fully aware of the purchase and at no time were any questions not fully answered. Thank you for your time and assistance....
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By: Richard Kendall Estate Agent
Feb 17, 2020
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Thank you for the 5* review of Elizabeth, its good to read that whilst purchasing a property you felt the information and service was good throughout. May we wish you all the best in your new home. ...

“A first class professional service from start......”

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Feb 09,2020
Minithumbup
Shireen Smith
Lucy Harrison
By: 'David Ellin'
Feb 09,2020
0 people found
this helpful
A first class professional service from start to finish. Valuers and surveyors attended on time and were effectively market knowledgeable, smart and professional. Switchboard and front of office staff were similarly professional, tendering regular feedback all the way through to sale completion. A well coordinated ...
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By: Richard Kendall Estate Agent
Feb 10, 2020
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Thank you for this fabulous review of Shireen, Lucy and the team at Wakefield. ...

“Kendalls sold my property...”

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Feb 07,2020
Minithumbup
Joanne
Amanda Dyson
By: 'Heather Westmoreland'
Feb 07,2020
0 people found
this helpful
I have recently sold my property and Kendall's have been professional and extremely helpful throughout a difficult few months.They have supported me and worked extremely hard. Joanne and Amanda at the Wakefield branch have been truly amazing. I had a challenging buyer who has ...
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By: Richard Kendall Estate Agent
Feb 07, 2020
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Thanks for so much for taking your time to leave your comments for Joanne and Amanda. We are so pleased you have been impressed and would recommend us. ...

“Superb service...”

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Feb 03,2020
Minithumbup
Shireen Smith
Lucy Harrison
By: 'Karen Hodgkinson'
Feb 03,2020
0 people found
this helpful
We found our new home through Richard Kendall and then decided to go ahead with our sale with the team too. It kept everything all neat and tidy and our house sold within days of being advertised. Lucy and Shireen were amazing, they kept us ...
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By: Richard Kendall Estate Agent
Feb 04, 2020
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What a lovely review for Lucy and Shireen, we are happy to read they were able to assist you and keep you informed throughout your sale and the complications that occurred. ...

“A very reliable and professional service. Eli......”

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Jan 31,2020
Minithumbup
Elizabeth
By: 'Rita Harding'
Jan 31,2020
0 people found
this helpful
A very reliable and professional service. Elizabeth Cooke could not have been more helpful. Not only did she guide us through the purchase of our bungalow, but she also advised us on the sale of our property when our own agents let us down. So ...
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By: Richard Kendall Estate Agent
Feb 01, 2020
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Thank you for taking the time to leave your review for Liz at our Wakefield office, it really is appreciated. We are so pleased that you could rely on Richard Kendall when another agent let you down. ...

“Liz was very helpful at a difficult time for ......”

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Jan 30,2020
Minithumbup
Elizabeth
By: 'Carol Paxman'
Jan 30,2020
0 people found
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Liz was very helpful at a difficult time for us and i could not recommend her highly enough. Thanks again...
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By: Richard Kendall Estate Agent
Jan 30, 2020
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Thank you for the 5* review for Elizabeth at the Wakefield office ...

“Jason came to carr out an initial valuation o......”

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Jan 30,2020
Minithumbup
Jason
Elizabeth
By: 'Ben B'
Jan 30,2020
0 people found
this helpful
Jason came to carr out an initial valuation of the property. His knowledge of the local market meant he was able to advise on what could be done to improve the desirability of the property and maximise the selling price. This was really helpful. From ...
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By: Richard Kendall Estate Agent
Jan 30, 2020
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Thanks for taking the time to leave a 5* review for Jason and Liz. We are so pleased that you would use Richard Kendall again if ever you were to sell a property. ...

“It was a pleasure to deal with Amanda and Joa......”

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Jan 30,2020
Minithumbup
Amanda Dyson
Joanne
By: 'BRENDAN REAPE'
Jan 30,2020
0 people found
this helpful
It was a pleasure to deal with Amanda and Joanne, they was most helpful informative and professional, i wouldn't hesitate to use Richard Kendall again, especially involving Amanda and Joanne...
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By: Richard Kendall Estate Agent
Jan 30, 2020
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Thank you for the 5* review of Joanne and Amanda ...

“This has been my second experience of using /......”

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Jan 29,2020
Minithumbup
Elizabeth
By: 'Alex Edler'
Jan 29,2020
0 people found
this helpful
This has been my second experience of using / dealing with Richard Kendall and they were as efficient and professional as the first time. Elizabeth was the agent responsible for my property when I bought it and I requested she was used again for my sale. ...
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By: Richard Kendall Estate Agent
Jan 29, 2020
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Thank you for taking the time to your comments on the service received from Liz and the Wakefield office. We hope we can help should you need us in the future! Many thanks ...

“Thank you very much to Sophie at Pontefract b......”

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Jan 17,2020
Minithumbup
By: 'Janet Carr'
Jan 17,2020
0 people found
this helpful
Thank you very much to Sophie at Pontefract branch for dealing with our sale. Throughout the process Sophie always kept me informed with any developments and information. I never had to chase for updates. Sophies work was in a very professional and polite manner. Again ...
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By: Richard Kendall Estate Agent
Jan 21, 2020
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Thank you for the 5* review of Sophie. ...

“Joanne and Amanda were brilliant!...”

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Jan 16,2020
Minithumbup
Joanne
Amanda Dyson
By: 'Anastasia wild'
Jan 16,2020
0 people found
this helpful
Joanne and Amanda were brilliant! Always happy to help with any queries and made a stressful situation as stress free as possible. Couldn’t recommend enough!...
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By: Richard Kendall Estate Agent
Jan 17, 2020
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Thank you for your review, it really is appreciated. We are so pleased you found Joanne and Amanda to be "brilliant"... we think they are too :-) ...
Staff picture Elizabeth
(150)
Staff picture Amanda Dyson
(101)
Staff picture Joanne
(94)
Staff picture Shireen Smith
(47)
Staff picture Catherine
(47)
Staff picture Lucy Harrison
(23)
Staff picture Jason
(16)
Staff picture David
(3)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing you with the highest level of service possible, but sometimes, things can go wrong. By letting us know when you have a problem, we can work with you to understand what’s happened and put it right. This easy-to-use guide tells you how to make us aware of your views so that we can address any concerns you may have, quickly and professionally.

The first thing you need to do is contact us and let us know what part of our service you are unhappy with. You can report your concerns to us by phone, in writing by post, or you can send us an email.
We will aim to resolve any issues immediately, however if this is not possible, your concerns will then be escalated to a manager, who will investigate the matter.

Richard Kendall Estate Agent
66 Northgate
Wakefield
WF1 3AP

When we receive your complaint, we will:
• Send you a written acknowledgement within three working days which will outline who is responsible for investigating the issues raised.
• Collate as much information as possible and liaise with the various departments involved to establish all the facts.
• Send a detailed response within fifteen working days, informing you of the outcome and ask if the suggested resolution is satisfactory. If we need more time to resolve your concerns however, you will receive a written explanation for the delay.
All complaints are kept confidential and will be dealt with in a fair and unbiased way. If we do not hear from you within eight weeks of our response, we will assume the matter has been resolved and the complaint will
be closed.

Should you have concerns in the meantime however, please contact the member of staff whose name appears on the letter of acknowledgement.

After receiving our response, if you feel your complaint has not been fully addressed, please let us know and we will aim to resolve the matter for you. Your concerns will be acknowledged within three
working days of receipt and your complaint will be passed to an alternative, more senior member of staff for consideration. Where possible, a final response will then be issued
within fifteen working days. If we are unable to respond to you within this timescale, we will contact you to let you know when we anticipate a resolution, and inform
you of your right to appeal to a third party.
If you are still not satisfied with the outcome, we would advise that you contact our independent redress scheme.

As a Propertymark Protected agent, if you feel your complaint has not been satisfactorily dealt with by ourselves and the redress scheme, you can send your
complaint to Propertymark. Go to the Propertymark website to download a complaint form. Propertymark investigates complaints against members where there is evidence the agent has breached Conduct and Membership Rules. Examples
of this include, but are not limited to, misuse of client money, failure to uphold high standards of ethical and professional practice, and failure to answer
correspondence.
01926 496 791
complaints@propertymark.co.uk
propertymark.co.uk/complaints
Last updated at 11:54 AM 06/01/2020 by allAgents

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Richard Kendall Estate Agent

Branch - Wakefield, WF1