Edinburgh, EH8
4.8/5, 705 reviews
97% recommended
87% lettings valuation accuracy
90% lettings fee satisfaction
Houses/Flats to let Edinburgh letting Company

“I rented out my Edinburgh flat through Southside for 2.5 years, ......”

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Mar 17,2015
Minithumbup
By: 'Ruth'
Mar 17,2015
0 people found
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I rented out my Edinburgh flat through Southside for 2.5 years, and was extremely pleased with their service from start to finish. At the start of the process, John Davidson came to the property to give me a rental valuation, and I was very impressed with his general manner and knowledge of the local rental market. Southside's information materials for prospective landlords were comprehensive, yet not overly flashy. In total I had 2 sets of tenants, and was informed about them and their circumstances prior to the start of the let so I could veto if possible. Mark Phillips did a great job of liaising with me and keeping an eye on things in the property, responding rapidly to any emails sent. Any repairs were arranged rapidly, often at a surprisingly low price (I certainly couldn't find anyone to re-seal a bath or carry out a gas safety inspection any cheaper). The only occasion on which I wanted to get something done by another supplier was when the oven needed to be replaced, and I was keen to go for a simpler model rather than the like-for-like one supplied by Southside's oven fitter. Mark was extemely helpful on this occasion as well - once I had chosen the model he ordered it on my behalf through a national chain, arranged the delivery/installation at a time which suited the tenant, and simply charged it against my next month's rent rather than asking for money up front. Southside's financial department also deserve an honourable mention, as the clearly set out monthly statements they sent made doing my tax return very simple. I took the property back over last week, as I am planning to sell up, and was impressed again to find that it was in excellent condition, with spotless carpets and barely a scratch on the furniture.
Comment on agent fees
I thought the fee was well worth it for the service delivered. I suspect there are cheaper lettings agents in Edinburgh, but I doubt they are as professional. It is probably worth mentioning that whenever the tenancy was renewed I was advised to increase the rent, but never by an amount which prevented the tenants from deciding to stay on
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Opening Hours
Address

Southside Property Management
20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 87% 90% £330 £9,609
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
224 7 439 10 0 0 0 0 22 3
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
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Latest Properties

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“Always replied to emails and fixed/replaced a......”

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May 21,2020
Minithumbup
Allan
By: 'Kelly Murray'
May 21,2020
0 people found
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Always replied to emails and fixed/replaced anything when needed. He was also very helpful when I moved out during coronavirus despite it no doubt being a stressful time for him also...
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“It was a pleasant experience and the staffs a......”

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May 19,2020
Minithumbup
Allan
By: 'Neelanjana Ghosh'
May 19,2020
0 people found
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It was a pleasant experience and the staffs are very professional, systematic and knew what they are doing. Reaching out was easy so did my manager, Allan, always replied in time. We did had a few problems specially regarding the poop carpet however it was ...
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“Flat tenancy...”

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May 19,2020
Minithumbup
Allan
By: 'Grace Love'
May 19,2020
0 people found
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Any problems we had with the flat, were dealt with quickly and efficiently. We would be happy to let a flat again from Southside properties and were very happy with Allan Well's assistance throughout the tenancy....
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“We had Allan as our manager and he was profes......”

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May 19,2020
Minithumbup
Allan
By: 'Soumik roy'
May 19,2020
0 people found
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We had Allan as our manager and he was professional and kept his words on things to be done for the flat. Thanks Allan....
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“I had a great experience with Southside. Alla......”

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May 07,2020
Minithumbup
Allan
By: 'Toby'
May 07,2020
0 people found
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I had a great experience with Southside. Allan responded very quickly with any queries and was always very helpful. Excellent service overall....
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“Kind and efficient service. Always willing to......”

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Apr 22,2020
Minithumbup
Allan
By: 'Filippo Marchetti'
Apr 22,2020
0 people found
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Kind and efficient service. Always willing to help and responsive to email. Rent termination given the situation of distress was handled very professionally and quickly....
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“I rented with Southside for nearly 3 years. A......”

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Apr 19,2020
Minithumbup
Allan
By: 'Marilyn wilson'
Apr 19,2020
0 people found
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I rented with Southside for nearly 3 years. Allan Wells was my property manager. He was quick to respond to any issues and worked hard to resolve any issues between tenant and landlord. I would recommend Southside as Allan was a very helpful and supportive property ...
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“Great Experience...”

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Mar 31,2020
Minithumbup
Chloe
By: 'Juan Manuel Burgueno Lorenzo'
Mar 31,2020
1 people found
this helpful
I have been with this agency for 2 years, and my Agent was Chloe. She was amazing, always kind, patient with everything i was asking or i didn't understand well. She was always helpful and she made all my problems and doubts easy. I am glad ...
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“the worst nightmare you can have. never trust......”

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Mar 30,2020
Minithumbdown
By: 'Darel Smith'
Mar 30,2020
1 people found
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the worst nightmare you can have. never trust your property to their management if you do not want to be ripped off and property damaged. completely incompetent and fraudulent service....
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By: Chloe Thomson
Apr 09, 2020
View all comments (1)
I understand you are not happy with having to comply with the First Tier Tribunal decision (https://www.housingandpropertychamber.scot/ftshpccv193777), due to no rent being paid by yourself for 8 months of your tenancy. We took over the management of the rental property in February 2019, from another agency who are no longer in business. We addressed all issues on why you were initially holding rent back by September 2019. All repairs you highlighted during your tenancy with us were attended ...

“Great 3 year experience...”

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Mar 28,2020
Minithumbup
Chloe
By: 'Andrea A'
Mar 28,2020
1 people found
this helpful
I have been with Southside for three years. They offered an amazing service since the very first day. They are very professional, the initial application process is smooth, and throughout the tenancy they have been very responsive and highly efficient. Everyone I talked to at ...
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“Always very quick to respond, and went out of......”

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Mar 23,2020
Minithumbup
Allan
By: 'dave'
Mar 23,2020
0 people found
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Always very quick to respond, and went out of his way to help when visiting office. Issues dealt with very fast....
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“Allan was a great property manager and helped......”

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Mar 20,2020
Minithumbup
Allan
By: 'Urszula Kasperek'
Mar 20,2020
0 people found
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Allan was a great property manager and helped me every time there were any things that needed action. Southside is a really professional letting agency and I would highly recommend it to anyone looking to rent a property in Edinburgh....
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“Outstanding Service! I am a landlord and have......”

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Mar 19,2020
Minithumbup
By: 'Morag Mckenzie'
Mar 19,2020
0 people found
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Outstanding Service! I am a landlord and have used Southside Property Management for over 4 years and from the outset, have been extremely impressed with the service they provide. Their fees are very competitive and their pricing structure is clear and transparent. In particular, Allan has ...
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“Great letting agents...”

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Mar 06,2020
Minithumbup
By: 'Natasha'
Mar 06,2020
0 people found
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Southside were fantastic during our tenancy. The welcome basket was a lovely touch. Any issues were dealt with quickly and Chloe really went out of her way to make sure our boiler was fixed ASAP during the winter. The flat was given to us in ...
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“SPM Management Review Allan has been very h......”

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Mar 04,2020
Minithumbup
Allan
By: 'Karen Anderson'
Mar 04,2020
0 people found
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SPM Management Review Allan has been very helpful and keeps me up to date with what is happening with the flat. I have had problems in the past with not being kept informed but hopefully, now that Allan is dealing with my property, this will ...
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“Management of 154/4 Gilmerton Dykes Road. Edinburgh EH17 8PE...”

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Feb 28,2020
Minithumbup
Allan
Dominik
By: 'Kenneth Robert Saxby PROUD'
Feb 28,2020
0 people found
this helpful
Since Natalie left we have had excellent service from Allan Wells Janz on the upgrading of our flat. When we needed assistance with renewing our Landlord Registration, Allan and Dominik quickly provided which certificates were available. Thanks, guys!...
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“Myself and my 4 other flatmates have had a gr......”

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Feb 27,2020
Minithumbup
Allan
By: 'Amy'
Feb 27,2020
0 people found
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Myself and my 4 other flatmates have had a great experience whilst living in flats managed by Southside under Allan Wells. They have been of great assistance in times when needed repairs and requiring help with any questions we may have!...
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“Amazing service - friendly agents, immediate ......”

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Feb 27,2020
Minithumbup
Allan
By: 'Steven Weston'
Feb 27,2020
0 people found
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Amazing service - friendly agents, immediate responses to queries and maintenance issues. Property Manager Allan Wells-Jansz was friendly, professional and one of the best managers I have dealt with (I am also a Landlord although not via Southside as well as a tenant)...
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“Very easy moving in process and flat was all ......”

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Feb 25,2020
Minithumbup
Andrew
By: 'Bethany Taylor'
Feb 25,2020
0 people found
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Very easy moving in process and flat was all nice and clean when we got in. A few maintenance issues but these are in process of getting fixed...
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“Me and my partner rented a flat through South......”

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Feb 10,2020
Minithumbup
Chloe
By: 'Sonja Kainonen'
Feb 10,2020
0 people found
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Me and my partner rented a flat through Southside Property Management and thought the service was excellent. Chloe our latest property manager was very quick to respond and helpful with all our queries. The service was always very professional and the communication prompt and clear. ...
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“Great service from Southside Property Management...”

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Feb 06,2020
Minithumbup
Chloe
By: 'Fareed Hamzah'
Feb 06,2020
0 people found
this helpful
Staff at Southside Property Management are helpful and efficient! Not only are they proactive in anticipating concerns, their genuine concern for the well being of your property shows in their handling of real estate matters....
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“The quality of service I receive from Chloe i......”

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Jan 31,2020
Minithumbup
Chloe
By: 'Charlotte MULHOLLAND'
Jan 31,2020
0 people found
this helpful
The quality of service I receive from Chloe is second to none. She deals speedily with queries from my tenants on my behalf and keeps me in the loop on everything. Nothing is too much trouble for Chloe. I highly recommend her....
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“Happy tenants...”

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Jan 29,2020
Minithumbup
Chloe
By: 'Evangelia Koutsounidi'
Jan 29,2020
0 people found
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We are extremely happy with the service that Southside provided us the last couple of years and especially Chloe, who was very responsive to our emails and always professional. We highly recommend southside to anyone who's looking for a new property. They are there for ...
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“First Class...”

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Jan 28,2020
Minithumbup
Emma
By: 'John'
Jan 28,2020
0 people found
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We have used Southside for the last 3 years and they are first class. They keep us informed, respond very quickly and deal with any problems which arise for the tenant very speedily and efficiently. The property manager who looks after us and our property is ...
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“Extremely Satisfied...”

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Jan 27,2020
Minithumbup
Chloe
By: 'Anthony Gunner'
Jan 27,2020
0 people found
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I always received great and professional service from SPM. Chloe was my property manager who was always friendly, helpful and approachable. Nothing was too much for Chloe and I have been extremely satisfied with the service received. Thank You. :)...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:13 AM 28/03/2016 by John

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Southside Property Management

Branch - Edinburgh, EH8