Renter beware!!! Do not use this Rental Agent under any circumstance.
Without doubt the very worst rental experience ever. Martin & Co Norwich offer the poorest service I have ever experienced.
They are rude, unprofessional and just make rules up. They expect a house that has been lived in for a year to be returned in a better condition than when it was first rented. No allowance for fair wear and tear is made and they do all they can to keep your deposit.
The inventory system is a total joke they just add things. They accused us of installing an extra smoke alarm. Just crazy, why on earth would we do that. In fact the list of remedial action need stretched to two pages, and there was at least ten items on the list that were like it when we moved in.
Overall a dreadful experience. Dreadfull agents. Incompetent staff. Rude amatures. No regulation. An absolute free for all. DO NOT USE!!!!!
What agent could do to change your mind?
Joined a self regulatory body. Employed professional staff. Not tried to take us for a ride.