“This agent does not care about the tenants only his ......”

Mar 16,2015
By: 'Georgia Stevens'
Mar 16,2015
57 people found
this helpful
This agent does not care about the tenants only his landlords. Poor customer service. We had severe damp and a leak from the top floor flat for nearly 6 months and Aaron the person in charge would not deal with the matter with our Landlord despite many emails and phone calls he was very complaisant in the matter to be frank. Despite us paying a lot of rent for the property and feel we are good tenants this does not make any difference to Aaron who likes fobbing people off if there is a property issue. We were aware the property was managed but where was the service??? A complete joke!! Aaron is not very helpful or understanding to tenants. There is no care for his tenants at all. He is rude, abrupt on the phone, dishonest and unprofessional always giving out false promises that things would get resolved. What a big joke!!! we wish we went to a more reputable agent.
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