“After complaining to a neighbour about my experences with previous ......”

Mar 16,2015
By: 'lynneM'
Mar 16,2015
0 people found
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After complaining to a neighbour about my experences with previous Property Companies, and their lack of work ethic combined with disinterested appauling service, he suggested I try PWR Letting who had been handling his property portfolio for several years. Changing over to PWR was the best decision I ever made, the support and service provided was outstanding, in fact, I would go so far as to say Exceptional.
Shortly after appointing PWR, I moved to Australia. Every query or request was attended to immediately and never once did I have to wait for a response or feedback. PWR often organised things on my behalf which was not part of our rental agreement ,as a favour, knowing I was unable to attend to same being out of the country. To be fair, it is not only these two Agents who went the went the extra mile for me, I had the same support and attention from the Manager and all the PWR staff I had dealings with.
Any repairs or maintenace work needing to be done, was immediately attended to and they always ensured all quotes submitted were very competitvely priced. After letting the property for four years I decided to I wanted to sell. I had no hesitiation in remaining with PWR and appointing their Property PWR Sales team.
When the property became vacant during the marketing period and no rental income was coming in, they still looked after the property for me at no extra charge.
The Professional Standards and Service offered by PWR, should be the Industries Benchmark.
Comment on agent fees
I Feel the Sales commission is very low in the UK, but for the calibre and quality of imput understandable. In my previous experiences in the UK, There were very few effective Estate Agents in the area, as they have not had the required traiing or financial motivation. Most Agents dont even go out and canvas property they only mandate when a client phones in to sel!. Then they put an advert on the internet, (many dont have Buyers Lists whom they approach when a new property comes onto the market,) instead they wait for a Buyer to phone in respone to the Advert. Next they phone the Owner/tenant to make a viewing appointment. Often they dont even accompany the clients when they view! absoloutely no Selling!! Excellent Agents can sell and move most properties, but to get that quality, they need to be trained and motivated with much Higher Commission. My PWR Agent showed the property personally, took viewers and gave them the marketing speel. After the Property Transfer, I volountarily paid an extra GBP500 commission in appreciation.
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PWR Property Consultants

'The Old Post Office, 275 Eakring Road  , Mansfield
NG18 3ED

01623 659111

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