Management Centre, London, E18
4.7/5, 57 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
82% lettings fee satisfaction
Spencer Munson Letting Management


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Opening Hours
Address

Spencer Munson Lettings & Sales
73-75 High Road
South Woodford,London
Greater London
E18 2QP
020 3245 2800

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £148,000 £600,000
Lettings 100% 82% £650 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 36 3 3 0 4 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Spencer Munson Lettings & Sales Branches (view all )

“Dont use them! Not professional!!...”

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Nov 12,2019
Minithumbdown
By: 'P D Uz'
Nov 12,2019
0 people found
this helpful
Dont use them! My partner and I are using them for over year and a half and had problems with our extractor fan in the bathroom since we entered the property. From the first month we asked them to repair it. nothing Has happened, we ...
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“Renting with Spencer Munson was a frustrating......”

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Aug 19,2019
Minithumbdown
By: 'Nida Ilahi'
Aug 19,2019
0 people found
this helpful
Renting with Spencer Munson was a frustrating experience from beginning to end. 1. When we first put a holding deposit to rent our flat we were told we had to get dozens of documents together, including mortgage statements from parents and a contract from a future ...
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“Appalling Customer Service...”

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Jul 30,2018
Minithumbdown
By: 'Anurag'
Jul 30,2018
3 people found
this helpful
Appalling customer service and they don't really care for tenants once you have rented the property from them. Dishwasher at the property broken for 3 weeks and nothing is happening even after repeated complaints. Also had power issues in the property and we have been without ...
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“I have found the service to be excellent by Anni ......”

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May 05,2017
Minithumbup
By: 'Katrina'
May 05,2017
0 people found
this helpful
I have found the service to be excellent by Anni and she has been professional and has answered any queries in a timely manner. I would recommend Anni to others....
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“Annie's support throughout had been exceptional to say the least. ......”

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Mar 31,2017
Minithumbup
By: 'Salwa'
Mar 31,2017
0 people found
this helpful
Annie's support throughout had been exceptional to say the least. She helped us in a situation that no other state agent were able to demonstrate. From the very first call to the very last moment of picking up the keys her professionalism and genuine desire ...
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“Had the pleasure of dealing with these two at Spencer ......”

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Nov 21,2016
Minithumbup
By: 'Tom'
Nov 21,2016
0 people found
this helpful
Had the pleasure of dealing with these two at Spencer Munson when I was looking for a new place. I have to mention Lauren too, she was very helpful on the viewings and every question I asked was answered. Annie made the paperwork easier to ...
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Comment on agent fees
The fee's are reasonable
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“It was pleasure dealing with Annie , very helpful. Rented a ......”

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Sep 07,2016
Minithumbup
By: 'AIB'
Sep 07,2016
1 people found
this helpful
It was pleasure dealing with Annie , very helpful. Rented a property from S & M ,overall experience could have been more friendly and less stressful but Annie was very helpful throughout...
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“We are well and fully satisfied with the service we ......”

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Aug 18,2016
Minithumbup
By: 'Mike and Precious'
Aug 18,2016
0 people found
this helpful
We are well and fully satisfied with the service we from this agent. Especially from Maxine and Annie who facilitated us with the whole process. They were are professional and friendly to us right from viewing to moving in and quick in responding to resolve ...
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Comment on agent fees
We had no issues with that
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“Everything was done quickly, politely and efficiently. There was a ......”

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Jul 26,2016
Minithumbup
By: 'Fred Gray'
Jul 26,2016
0 people found
this helpful
Everything was done quickly, politely and efficiently. There was a problem with the referencing company and they were very good at being mediators and sorting it out as soon as possible....
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Comment on agent fees
I am never a fan of agency fees and I always feel they are too high but that is not Spencer Munson's fault.
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“I received the best service from these letting agents. All ......”

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May 19,2016
Minithumbup
By: 'Belinda Tait'
May 19,2016
0 people found
this helpful
I received the best service from these letting agents. All my questions were answered with respect. I was directed to other companies related to my tenancy as necessary....
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Comment on agent fees
Fees were acceptable.
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“In the 6 years that I have been with Spencer Munson ......”

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May 13,2016
Minithumbup
By: 'David Robinson'
May 13,2016
0 people found
this helpful
In the 6 years that I have been with Spencer Munson as a Landlord I have found their service to be simply excellent! Emails and telephone calls are prompt, issues are dealt with quickly and efficiently and the management service beyond expectations. Maxine and Danielle are ...
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Comment on agent fees
Fees are in line with current rates.
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“I've just transitioned over to Spencer Munson and found the ......”

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May 11,2016
Minithumbup
By: 'From overseas'
May 11,2016
0 people found
this helpful
I've just transitioned over to Spencer Munson and found the transition to be very smooth. When doing my diligence on agents, Spencer was able to answer my questions thoroughly and honestly and gave me comfort that my property would be in good hands. I look ...
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Comment on agent fees
Competitive fees.
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“Both Annie and Maxine made what would have been a ......”

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May 10,2016
Minithumbup
By: 'C'
May 10,2016
0 people found
this helpful
Both Annie and Maxine made what would have been a very stressful process so easy and simple. They were very efficient, pleasant and extremely helpful....
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“I've had a very positive experience with this agency. They ......”

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May 05,2016
Minithumbup
By: 'M Ismail'
May 05,2016
0 people found
this helpful
I've had a very positive experience with this agency. They were very professional, efficient and honest. I found them pleasant to deal with and I could see they really enjoy what they do. I would definately recommend this agency to others. Thanks to Annie and ...
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“Annie an amazing Agent who helped me in the process ......”

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Apr 14,2016
Minithumbup
By: 'Ali'
Apr 14,2016
0 people found
this helpful
Annie an amazing Agent who helped me in the process of finding the right place for me and my wife in the right location. Brilliant customer service from her and the team. I would highly recommend to see the girls in their office on the ...
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Comment on agent fees
Good
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“I moved into my flat at the beginning of the ......”

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Apr 13,2016
Minithumbup
By: 'Felix'
Apr 13,2016
0 people found
this helpful
I moved into my flat at the beginning of the month. Annie and Maxine were both professional and very helpful throughout the whole process. I was very impressed with their customer service. I would 100% recommend them in future to any family and friends looking to ...
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Comment on agent fees
Good
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“Very professional service, hassle free and lightning fast letting. Cannot ......”

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Mar 10,2016
Minithumbup
By: 'ellie'
Mar 10,2016
0 people found
this helpful
Very professional service, hassle free and lightning fast letting. Cannot fault the staff, brilliant, friendly and very knowledgeable thank you...
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Comment on agent fees
The fee is well worth the service provided.
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“I found thus agency so helpful and professional. They helped ......”

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Mar 09,2016
Minithumbup
By: 'H F'
Mar 09,2016
0 people found
this helpful
I found thus agency so helpful and professional. They helped us find our flat, which we love, and guided us through all the paperwork and things with ease. Since moving in, theyve been so on top of any queries and repairs. Especially Annie & Maxine, delightful ...
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“found every one very helpful at all times from arranging ......”

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Feb 08,2016
Minithumbup
By: 'astin burchell'
Feb 08,2016
0 people found
this helpful
found every one very helpful at all times from arranging attendances and giving information ,e mails were replied to very quickly all in all top service...
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Comment on agent fees
good
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“Overall experience - Excellent - One word can explain all ......”

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Jan 22,2016
Minithumbup
By: 'Ahmad'
Jan 22,2016
0 people found
this helpful
Overall experience - Excellent - One word can explain all aspect of the process and experience. From viewing to last day of collecting keys....
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Comment on agent fees
Reasonable.
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“Everyone I speak to at Spencer Munson's are helpful, knowledgable ......”

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Jan 21,2016
Minithumbup
By: 'Gill'
Jan 21,2016
0 people found
this helpful
Everyone I speak to at Spencer Munson's are helpful, knowledgable and polite. Danielle seems to be able to resolve anything and everything and Maxine helped me in particular recently with getting everything set up for new tenants and following up on a query I had ...
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Comment on agent fees
Competitive
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“I have had the pleasure of using Spencer Munson Lettings & ......”

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Dec 01,2015
Minithumbup
By: 'Mr A Chowdhery'
Dec 01,2015
0 people found
this helpful
I have had the pleasure of using Spencer Munson Lettings & Sales to let my own property and to also rent a property. The majority of my dealings have been with Annie Munday, who I have always found to be extremely professional, honest and definitely someone ...
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“Excellent profession skills and a desire to help the customer. ......”

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Dec 01,2015
Minithumbup
By: 'Ajay'
Dec 01,2015
0 people found
this helpful
Excellent profession skills and a desire to help the customer. I was new in UK and need to shift to a new house within a week as my company accommodation was expiring. Annie, a wonderful person, not only helped to expedite the paper work but ...
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Comment on agent fees
As I am new to the place I am not quite sure about the fee structure.
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“An amazing experience from start to finish. I have never ......”

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Oct 22,2015
Minithumbup
By: 'Asad'
Oct 22,2015
0 people found
this helpful
An amazing experience from start to finish. I have never come across more professional, friendly agents. They are ready to go above and beyond what is expected and the experience was fantastic. Dont hesitate to use Spencer Munson as Adam and Maxine were really outstanding ...
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“I have rented my property with agents before but this ......”

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Oct 09,2015
Minithumbup
By: 'Murude Mehmet'
Oct 09,2015
0 people found
this helpful
I have rented my property with agents before but this is the first time I have used Spencer Munson. And it is the first time an agent has given me time, professional up to date advise on renting my property. Spencer Munson himself and his ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:28 PM 01/11/2017 by allAgents

Awards won by Spencer Munson Lettings & Sales, London E18 2QP


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Spencer Munson Lettings & Sales

Branch - Management Centre, London, E18