Southampton, SO15
4.5/5, 114 reviews
86% recommended
100% sales valuation accuracy
94% sales fee satisfaction
96% lettings valuation accuracy
90% lettings fee satisfaction

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


“I have been with Northwood for nearly a year now ......”

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May 07,2015
Minithumbup
Samantha
By: 'N James'
May 07,2015
2 people found
this helpful
I have been with Northwood for nearly a year now and selected them on the basis they offered rent guarantee cover. Since I've been dealing with them I have found all the members of staff to be polite, willing to help and very professional. My tenant had a couple of maintenance issues which they were quick to get a contractor out to assess and arrange repair of so both I and the tenant were happy. I've suffered an ongoing issue with my block managing agent which they have gone over and above on, in trying to help me to rectify the situation. Sam in particular has been amazing, chasing them, keeping me informed, I wouldn't haven't been able to do it without her help. For everything they have done and professional nature in the managing my property, I would happily recommend them and will be continuing to use them in the future.
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Opening Hours
Address

Northwood
1 Bellvue Road
Southampton
Hampshire
SO15 2AW
023 8033 7775

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 94% £90,000 £298,000
Lettings 96% 90% £0 £298,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
23 4 57 10 9 0 6 0 3 2
Areas covered
  • Southhampton
  • Romsey
  • S)17
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA DPS
Latest Properties
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“Very good agent with an amazing team...”

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Jul 31,2019
Minithumbup
Mandy
By: 'Karina bedford'
Jul 31,2019
0 people found
this helpful
The team at Northwood Southampton have been so friendly and accommodating, and have made our move in process very easy and stress free! All of the team have been so helpful and lovely....
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“I have recently used Northwood to find a new ......”

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Jul 08,2019
Minithumbup
By: 'Jess Long'
Jul 08,2019
0 people found
this helpful
I have recently used Northwood to find a new rental property and have been very pleased with them so far. They are very quick at responding and very accommodating -helping to find solutions quickly and that suit you. I look forward to having them as ...
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“Thank you Northwood...”

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Jun 14,2019
Minithumbup
By: 'Darren M'
Jun 14,2019
0 people found
this helpful
Big thanks for the excellent relationship I had with the fantastic staff at Northwood. Not rented for 20+ years but the process was made easy and pleasant by the fantastic staff there. Any problems or repairs sorted straight away and common sense and flexibility. Really working ...
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Comment on agent fees
Fair
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“Absolutely brilliant from start to finish, very professional and they all staff members are not only very helpful but extremely approachable....”

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Jun 05,2019
Minithumbup
By: 'Sean'
Jun 05,2019
0 people found
this helpful
The only agent I would use. Very professional and always willing to go that little bit more to achieve success....
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Comment on agent fees
Extremely competitive value for money guaranteed.
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“Excellent customer care...”

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May 10,2019
Minithumbup
Mandy
Nicki
By: 'CM'
May 10,2019
0 people found
this helpful
The team at Northwood Southampton is personable and efficient enabling me to find a rental while overseas. An overall good experience...
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“Fantastic lettings experiance...”

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May 03,2019
Minithumbup
Mandy
By: 'Hannah'
May 03,2019
0 people found
this helpful
Mandy was so helpful throughout the whole process, not like many other agents. She was friendly and polite and kept me updated throughout the whole process. We were on a tight deadline and she ensured that everything was completed and made what could have been ...
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Comment on agent fees
Good
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“Very friendly and helpful...”

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Dec 21,2018
Minithumbup
Mandy
Simon
By: 'Vicky'
Dec 21,2018
0 people found
this helpful
Mandy and Simon are both very helpful and very friendly. Northwood is a brilliant estate agents and I would very highly recommend this estate agent to everyone....
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Comment on agent fees
Good
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“Outstanding Letting Agent...”

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Nov 12,2018
Minithumbdown
Mandy
By: 'Vision Inventories'
Nov 12,2018
0 people found
this helpful
I work as the Inventory Clerk for Northwood and I could not ask for a better team to work with. They are all very professional and extremely meticulous in what they do. I have worked with many agents across Hampshire & have found Northwood one of ...
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“Excellent service...”

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Nov 12,2018
Minithumbup
Samantha
By: 'Wayne rumsey'
Nov 12,2018
0 people found
this helpful
The team at Northwood have managed my property for the last few years on a guaranteed rent scheme . Staff have always kept me updated on any concerns my tennant had over the years and carried out inspection checks to ensure my property was kept up ...
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Comment on agent fees
Competitive
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“Cannot fault Northwood...”

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Sep 26,2018
Minithumbup
Mandy
Kieran
By: 'Keith'
Sep 26,2018
0 people found
this helpful
I wanted to include Simon and the others as well but there is not the option to do so...We have rented through Northwood for 3 years now and have nothing but good things to say. I do not recall a single negative in the way ...
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Comment on agent fees
The fees were reasonable and you felt that they were justified
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“Lettings and Sales...”

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Jul 03,2018
Minithumbup
Nicki
By: 'Suzanne'
Jul 03,2018
0 people found
this helpful
I can highly recommend Northwood for both lettings and sales. In the ten years they were responsible for letting our parents' bungalow and the recent sale of the property Nicki, and others, have gone above and beyond. They had to deal with the aftermath of ...
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Comment on agent fees
Very reasonable
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“Northwood have been my agent ever since I bought my ......”

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Nov 16,2017
Minithumbup
Nicki
By: 'Oliver'
Nov 16,2017
0 people found
this helpful
Northwood have been my agent ever since I bought my property 15 years ago and they have never given me any reason to change in all that time! They have consistently given me an excellent, friendly service keeping my property in good condition. All problems are ...
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Comment on agent fees
Fee as expected for service
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“Found a lovely property to let with Northwoods but before ......”

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Nov 07,2017
Minithumbup
By: 'Nathan'
Nov 07,2017
0 people found
this helpful
Found a lovely property to let with Northwoods but before doing anything I wanted to check the reviews first. There were quite a few mixed reviews and I was almost put off by the negative ones but decided to give Northwoods a go... AND I'M ...
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“Many thanks for your great service with renting and selling ......”

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Oct 23,2017
Minithumbup
Jemma
Nicki
By: 'Alex'
Oct 23,2017
0 people found
this helpful
Many thanks for your great service with renting and selling my house. I had before looked at several houses where there was different estate agents. I did not feel any of them was so professional, helpful and kind like you are. It is a pleasure ...
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“Jemma - a girl with a get-up-and-go for the sell-up-and-go!......”

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Oct 20,2017
Minithumbup
Jemma
By: 'Margot'
Oct 20,2017
0 people found
this helpful
Jemma - a girl with a get-up-and-go for the sell-up-and-go! Just the person you need to drive the sale, negotiate with the purchaser-vendor and collaborate with solicitors. I have had three flats to sell through Northwood in the past year at thanks to Jemma this ...
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“Being new to owning rental properties, I was very pleased ......”

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Oct 20,2017
Minithumbup
Jemma
By: 'Karen Lay'
Oct 20,2017
0 people found
this helpful
Being new to owning rental properties, I was very pleased to find Jemma at Northwood. She has been extremely helpful in guiding me through everything from start to finish and has always been able to answer my many questions. I feel confident that my properties ...
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Comment on agent fees
Good
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“Dealt mainly with Nicki and Jemma whilst renting our flat. ......”

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Oct 16,2017
Minithumbup
Nicki
Jemma
By: 'Hannah Butler'
Oct 16,2017
1 people found
this helpful
Dealt mainly with Nicki and Jemma whilst renting our flat. Absolutely brilliant service from the first viewing until handing back the keys. Never had any issues at all, quite pricey fees but you pay for a good service. Much better than renting through leaders in ...
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“Can I just Say what ever your Paying Jemma It's ......”

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Sep 29,2017
Minithumbup
Jemma
By: 'Michael'
Sep 29,2017
0 people found
this helpful
Can I just Say what ever your Paying Jemma It's Not Enough. Jemma's Help was Unbelievable 5* Treatment All the Way. NorthWood's Take a Bow....
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Comment on agent fees
Very Competitive
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“Engaged Northwoods under the Guaranteed Rent scheme, and whilst you ......”

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Sep 13,2017
Minithumbup
Jemma
Nicki
By: 'Ellis'
Sep 13,2017
0 people found
this helpful
Engaged Northwoods under the Guaranteed Rent scheme, and whilst you sacrifice a couple of percent return, the peace of mind of the guarantee was certainly well worth it. Great service, they dealt with all issues took care of everything allowing me to be very hands ...
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Comment on agent fees
Good
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“Good, smiling Jemma has been always helpful, professional and excellent ......”

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Aug 16,2017
Minithumbup
Jemma
By: 'Kostas'
Aug 16,2017
0 people found
this helpful
Good, smiling Jemma has been always helpful, professional and excellent in her service whenever we needed her assistance. Thank you Jemma and keep up the good work....
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“Thank you Kieran for your service during our stay at 54 ......”

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Aug 03,2017
Minithumbup
Kieran
By: 'Kostas'
Aug 03,2017
0 people found
this helpful
Thank you Kieran for your service during our stay at 54 Cromwell Road. You are always helpful and present when we needed you. Wish all agents to follow your example of professionalism and customer service. Keep up the good work!!!...
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“I decided to instruct Northwood as my letting agents after ......”

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Aug 01,2017
Minithumbup
Nicki
By: 'Catherine.'
Aug 01,2017
0 people found
this helpful
I decided to instruct Northwood as my letting agents after reading the reviews online, as I am not familiar to the area locally. From the day I got in touch with them, Nicki Waterhouse in particular made life so much easier for me. I live ...
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Comment on agent fees
Although not the cheapest in Southampton, they are not expensive either. You get what you pay for sums it up really.
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“Highly recommended!! With personal experience of dealing with poor letting ......”

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May 24,2017
Minithumbup
Nicki
By: 'GP'
May 24,2017
1 people found
this helpful
Highly recommended!! With personal experience of dealing with poor letting agents in the past, it was refreshing to find an agent that manages to maintain a fair and objective balance between the interests of tenants and those of landlords. In spite of some initial minor ...
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“In my dealings with Northwood, I had exceptional customer service ......”

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May 19,2017
Minithumbup
Nicki
By: 'Claire Carter'
May 19,2017
2 people found
this helpful
In my dealings with Northwood, I had exceptional customer service and Nicki was especially helpful and understanding. I would thoroughly recommend Northwood and would definitely use them myself, again....
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“I cannot thank Nicki enough for all of her hard ......”

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Feb 13,2017
Minithumbup
Nicki
Kieran
By: 'Maddie'
Feb 13,2017
1 people found
this helpful
I cannot thank Nicki enough for all of her hard work to ensure a stressful and unwanted move went as smoothly as possible for me. I was told I had 2 months to move and find a new property for myself and young Son before Christmas. ...
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Comment on agent fees
Relative
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“The service and advice I received from Nicki was absolutely ......”

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Jan 21,2017
Minithumbup
Nicki
By: 'Nick Jenkin'
Jan 21,2017
2 people found
this helpful
The service and advice I received from Nicki was absolutely first class. Everything about letting a property was explained in a simple manner and the transition was seamless. This is the first time I have rented a property and I would certainly recommend Nicki and ...
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“Thanks to all the staff at Northwood Southampton, especially Jemma, ......”

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Dec 29,2016
Minithumbup
Jemma
Kieran
By: 'Gayle'
Dec 29,2016
3 people found
this helpful
Thanks to all the staff at Northwood Southampton, especially Jemma, Kieran and Nicki, for their professional, patient and courteous service throughout the rental period. I would definitely recommend renting with them....
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“Excellent service throughout the rental period. Good service, professional & courteous ......”

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Oct 20,2016
Minithumbup
By: 'Neil'
Oct 20,2016
1 people found
this helpful
Excellent service throughout the rental period. Good service, professional & courteous at all times. I would definitely use again in the future should the need arise....
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“Consistently excellence service and response times from the team, very ......”

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Oct 07,2016
Minithumbup
Kieran
By: 'Stephen'
Oct 07,2016
1 people found
this helpful
Consistently excellence service and response times from the team, very willing to help and go the extra mile. I didn't have many interactions with Northwood, but that in itself is a complement to how smooth and easy everything has been over the 4 years I was ...
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Comment on agent fees
You get what you pay for!
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“Emily was polite and welcoming whenever we needed something at ......”

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Aug 17,2016
Minithumbup
By: 'T and F'
Aug 17,2016
1 people found
this helpful
Emily was polite and welcoming whenever we needed something at Northwood, highly recommend Northwood Southampton. Emily was very helpful at the end of our tenancy....
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Comment on agent fees
Fair
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Staff picture Jemma
(33)
Staff picture Kieran
(24)
Staff picture Nicki
(26)
Staff picture Samantha
(9)
Staff picture Kayleigh
(1)
No image available Mandy
(6)
Staff picture Simon
(2)
No image available Emma
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:01 PM 05/07/2018 by allAgents

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Branch - Southampton, SO15