“If i could give nil stars i definitely would, the ......”

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Mar 05,2015
By: 'rachelkinga'
Mar 05,2015
2 people found
this helpful
If i could give nil stars i definitely would, the agency breach the date protection to random people, without your permission. Rude staff over the phone. very unprofessional company!
Was this helpful? Yes
By: Matt
Aug 17, 2017
Hello Rachel,

In reply to your review, we take customer service very seriously and after looking into the matter I can confirm the following.

When you apply for a property we have to carry out references to check you are suitable to take up a tenancy, these references are carried out through an unbiased outside company - As part of the terms and conditions which you signed it fully stated this in the paperwork so no data protection has been breached.

The staff member you spoke with confirmed that you were very rude to her as she tried to explain the above to you.

If you would like to discuss this matter further please contact our office on 0151 322 2003.

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Liverpool Residential

31 High Street Wavertree, Liverpool
L15 8HE

0151 322 2003

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