OF were involved as the leasing and management agents. Initial process was fine but once we reported some problems everything fell apart and the agents became quite aggressive. They eventually threatened to terminate the tenancy and if we did stay for the full lease that they would recommend to the landlords that the lease with us should not be renewed. Steer clear if possible.
What agent could do to change your mind?
The agents should learn how to communicate with customers. Aggressive and threatening behaviour is just stupid. They came across as incompetent, untrustworthy and short tempered. As such we will not use them again and will recommend to all our acquaintances that they steer clear also.