“This agent took over when our house became empty and ......”

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Mar 10,2015
By: 'Arabella Kornahrens'
Mar 10,2015
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This agent took over when our house became empty and the agent who was handling it did not let us know until six days before the tenants moved out. Ken Bell of 1LET was excellent. He met us at the property the next day, organized for having it cleared, cleaned and the garden tidied very quickly and had it advertised as soon as possible. He also dealt with the other letting agents for us.

The property took a few weeks to let, but Ken asked if we would be willing to wait until what he judged to be the right tenant appeared. We agreed and now have good tenants in the property. Once there was work to be done, and 1LET informed us before having it carried out efficiently and quickly.

I would recommend this firm without hesitation. They communicate when necessary and have an eye on legislation and trends in the market. We have complete confidencde in them.
Comment on agent fees
I can't put this below, but I do not know whick property portal was used.
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By: 1LET
Mar 12, 2015
Dear Arabella.

First of all - thank you for taking the time to write a review on your experience as a landlord who chose to let their property with 1LET.

As someone who previously had an unpleasant experience with their previous agent, we are glad that after coming to 1LET this has changed - in particular we're very happy to see your experience with Ken, one of our property managers and our Lettings Director has been positive.

1LET take pride in offering a service to landlords where we look for the right tenant for each property as opposed to a taking - first come first serve' approach when screening tenants, and this has come across in the service you have received from Ken, which is great!

Thank you for your very positive review - to see you would recommend us without hesitation is great, and we're also glad you've noticed our relevant updates with regards to legislation and market trends! Thank you again and thank you for choosing 1LET!

Kind regards,

The 1LET team,

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