Foundations Independent Estate Agents (Surrey)
Woking, GU21
3/5, 14 reviews
50% recommended
60% sales valuation accuracy
100% sales fee satisfaction
20% lettings valuation accuracy
33% lettings fee satisfaction

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


“In short stay away!!! Holding deposit thieves, they try hard ......”

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Mar 07,2015
Minithumbdown
By: 'dalglish'
Mar 07,2015
2 people found
this helpful
In short stay away!!! Holding deposit thieves, they try hard to find something wrong to fail you so that they keep the holding deposit. I believe they think they will be rich stealing money from vulnerable customers until sometime someone reports them, and that will be me :-)
What agent could do to change your mind?
Thieves in short!!
Attached Filesnbsp;
Comment on agent fees
Thieves in short!!
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Opening Hours
Address

Foundations Independent Estate Agents (Surrey)
69-71, Commercial Way
Woking
Surrey
GU21 6HN
01483 770800

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 60% 100% £900,000 £900,000
Lettings 20% 33% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 1 4 0 2 0 0 6
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“Rude director, useless agent, Flaw filled contracts...”

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Jun 05,2019
Minithumbdown
By: 'Feedback'
Jun 05,2019
1 people found
this helpful
When putting my deposit down for a rental property Gero the director, agreed to my conditions I had put forward (wanting to review and agree on contract conditions prior to move in). They were trying to encourage me to review and sign the contract on ...
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Comment on agent fees
Bad
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“Outstanding...”

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Jan 11,2019
Minithumbup
By: 'Angela Crane'
Jan 11,2019
0 people found
this helpful
The staff at Foundations Woking are outstandingly professional, kind and helpful. I can't praise them highly enough. Right from the very start where we met Les and then his team working alongside him. Special thanks to Lalena who is so professional and kind and very ...
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Comment on agent fees
Good
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“Complete satisfaction with sole agent...”

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Aug 31,2018
Minithumbup
By: 'Patricia'
Aug 31,2018
0 people found
this helpful
The team at Foundations were professional, helpful and approachable. They gave clear advice and were prompt and efficient in dealing with and helping to resolve issues. They tailored their approach to reflect our particular family circumstances, and worked primarily with my daughters to facilitate the ...
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Comment on agent fees
Competitive and fair
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“Recent purchase - Brookwood...”

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Aug 10,2018
Minithumbup
By: 'David'
Aug 10,2018
0 people found
this helpful
Recently bought a flat in Brookwood through Foundations. To date they have given us an excellent service - organised, knowledgeable and altogether professional. In view of this positive buying experience we now plan to use their letting service...
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Comment on agent fees
Acceptable
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“Appalling...”

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Aug 02,2018
Minithumbdown
By: 'Jan Madden'
Aug 02,2018
0 people found
this helpful
We put our house on the market with Foundations in September 2017, it sold fairly quickly and our chain was formed. All the way through the process, we had to keep phoning to see what was happening, we weren't kept informed at all. Eventually after a ...
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Comment on agent fees
Average
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“Positive experience...”

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Jul 24,2018
Minithumbup
By: 'Sam C'
Jul 24,2018
0 people found
this helpful
Customer service (customer first) are at the heart of Foundations modus operandi. We were kept well informed of happenings; always honestly without a sugar coating. Lalena especially deserves a mention - superb....
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“Excellent Sales Team...”

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May 16,2018
Minithumbup
By: 'Wiggins'
May 16,2018
0 people found
this helpful
Very pleased with the service we have received from Foundations, for both the purchase of our property 3 years ago, and the subsequent sale also. We have found them friendly (particularly Adam), professional, and happy to give advice on the process when needed. I highly recommend ...
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Comment on agent fees
Good
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“Not very with Foundations at all. Completely useless, no interaction ......”

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Nov 20,2017
Minithumbdown
By: 'blondebannana'
Nov 20,2017
1 people found
this helpful
Not very with Foundations at all. Completely useless, no interaction between staff members so no one has a clue whats going on. Director on the lettings side never replies to any emails and very long response time from anyone else. Absolute joke of a company ...
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Comment on agent fees
Expensive fees but not as bad a some other letting agents.
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“I always found dealing with Foundations of Woking extremely professional, ......”

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May 05,2017
Minithumbup
By: 'Elsie'
May 05,2017
0 people found
this helpful
I always found dealing with Foundations of Woking extremely professional, efficient and friendly, you do not normally get those two things together. They dealt with the sale of my property extremely well and got a buyer within two days. I have no hesitation, whatsoever, in ...
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Comment on agent fees
Very, very favourable.
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“I dealt with Foundations a few years ago when we ......”

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Mar 27,2017
Minithumbup
By: 'Pantaniforever'
Mar 27,2017
0 people found
this helpful
I dealt with Foundations a few years ago when we sold our own house and we had such a pleasant experience and full support by everyone at the branch that I decided to try their letting side too. Right from the first meeting I was ...
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Comment on agent fees
Quite frankly, excellent value for money
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“Never view any properties with these con artists. They I'd ......”

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Feb 27,2017
Minithumbdown
By: 'Hayden1966'
Feb 27,2017
1 people found
this helpful
Never view any properties with these con artists. They I'd give minus stars if possible. This so called agent is the worst ive ever come across and I would not not recommend to my worst enemy. They are judgemental and rude, they dont know how ...
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Comment on agent fees
Ridiculous fees and they don't have a clue what they are doing the worst agency I've ever spoken to.
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“Absolutely useless. Don't even try to rent from this agent. ......”

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Jan 09,2017
Minithumbdown
By: 'Tara'
Jan 09,2017
2 people found
this helpful
Absolutely useless. Don't even try to rent from this agent. They show you nice properties, when you interested funny way suddenly gone, becouse the landlord wife rented out without the landlord knowlage. Viewed 3 properties, always the same story. Maybe just discrimination. Waisting time to try ...
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Comment on agent fees
Bad
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“Have raised a request to get the shower fixed just ......”

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Dec 02,2015
Minithumbdown
By: 'Anybody'
Dec 02,2015
3 people found
this helpful
Have raised a request to get the shower fixed just to find out it had been ignored for a week - still no fix to it....
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“In short stay away!!! Holding deposit thieves, they try hard ......”

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Mar 07,2015
Minithumbdown
By: 'dalglish'
Mar 07,2015
2 people found
this helpful
In short stay away!!! Holding deposit thieves, they try hard to find something wrong to fail you so that they keep the holding deposit. I believe they think they will be rich stealing money from vulnerable customers until sometime someone reports them, and that will ...
read full review
What agent could do to change your mind?
Thieves in short!!
Attached Filesnbsp;
Comment on agent fees
Thieves in short!!
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Foundations Independent Estate Agents (Surrey), Woking GU21 6HN


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