Bairstow Eves
Bromley, BR1
4.7/5, 58 reviews
93% recommended
84% lettings valuation accuracy
86% lettings fee satisfaction

“We went to the office paid down our holding deposit ......”

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Mar 07,2015
Minithumbdown
By: 'Shepherd'
Mar 07,2015
0 people found
this helpful
We went to the office paid down our holding deposit after problems with other agents and was told again the property was ours and yet again have been let down less than 24 hrs. Our family is going to be homeless in less than 2 weeks. This was after landlord and Russell instructed us to give notice
Was this helpful? Yes
By: Lauren
Mar 09, 2015
Hi Mr and Mrs Shepherd, I apologise that you had a bad experience with our agent. As was discussed with you when you paid your deposit, we were under the impression from the landlord that the property was still available and that they were happy for us to find tenants. Unfortunately some events are out of our control, such as the landlord's decision of which tenant to accept. We did try our up most to secure the property for you, even after firm objection from the landlord. We also endeavored to find you alternative accommodation through our other branches within your search area, and immediately ensured you received a full refund of your holding deposit.

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Opening Hours
Address

Bairstow Eves
30 High Street
Bromley
Kent
BR1 1EA
02031518048

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 84% 86% £800 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
29 1 19 0 2 0 1 1 3 2
Areas covered
  • BR1
  • Bromley, Shortlands, Chislehurst, Orpington,
  • BR2
  • Bickley, Petts Wood, Downham, Farnborough,
  • BR3
  • Locksbottom, Biggin Hill, Westerham, Chelsfield
  • BR4
  • BR5
  • BR6
  • BR7
  • SE6
  • SE12
  • TN16
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA NLA DPS
Latest Properties

No Properties

“House purchase...”

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Dec 20,2018
Minithumbup
By: 'Genti'
Dec 20,2018
0 people found
this helpful
E very helpful state agent, for any issue was ready to help. Was honest and accurate. He was polite one as well....
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“Excellent service...”

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Nov 30,2018
Minithumbup
By: 'Jason'
Nov 30,2018
0 people found
this helpful
Martin gave realistic and helpful advice, throughout the sale process. He also kept me informed with what was going on...
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Comment on agent fees
As expected
Was this helpful? Yes

“Efficient and so helpful...”

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Oct 02,2018
Minithumbup
By: 'Rachel'
Oct 02,2018
0 people found
this helpful
We have had many property managers over the 5 years we have been a tenant in this property and none of them have been as helpful and friendly as Katrina. She acts quickly and solves any issues we have had straight away. Her customer service is ...
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“Sale review...”

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Sep 23,2018
Minithumbup
By: 'R. DAVIES'
Sep 23,2018
0 people found
this helpful
Martin Wetherill and his team gave good service in the selling of my property. I was kept informed and updated on progress throughout the sales process, both by email and by telephone. I would have no hesitation recommending the Bromley office to anyone selling a ...
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Comment on agent fees
Fair.
Was this helpful? Yes

“Informative Service...”

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Jul 02,2018
Minithumbup
By: 'Jonathan'
Jul 02,2018
1 people found
this helpful
Contacted Bairstow Eves for a property viewing as they had a letting which fitted the criteria I was looking for. I was initially struck by the positive and percipient personality that Jon Claustres had over the phone whilst we were arranging a suitable appointment. At ...
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Comment on agent fees
Good
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“Flat rental...”

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May 03,2018
Minithumbup
By: 'Sharon'
May 03,2018
2 people found
this helpful
Jon was Very helpful and answered all my questions! He Went in on good Friday to take photos which was he's day as it was the only day which worked for us! Really helpful and will definitely use again! Thank you for all your help...
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Comment on agent fees
Good
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“Speedy, efficient impressive...”

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Apr 22,2018
Minithumbup
By: 'Marianna'
Apr 22,2018
1 people found
this helpful
Very pleased with the high level of customer service I received from the team at Bairstow Eves. Jon Claustres The Lettings Manager was very attentive, knowledgeable and efficient from the offset. He wasted no time sourcing tenants and getting my property let in a matter ...
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Comment on agent fees
Good
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“Jon was very efficient, courteous and he went over and ......”

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Mar 07,2018
Minithumbup
By: 'Omari'
Mar 07,2018
1 people found
this helpful
Jon was very efficient, courteous and he went over and beyond his duties as an estate agent. Great customer service and he did what he said he was going to do...
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Comment on agent fees
Reasonable
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“Jon was very professional and very helpful. He ensured the ......”

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Mar 06,2018
Minithumbup
By: 'Mirela Elcock'
Mar 06,2018
1 people found
this helpful
Jon was very professional and very helpful. He ensured the handover of the property happened smoothly and he dealt with any issues promptly. I would highly recommend this agent!...
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Comment on agent fees
agent fees are never cheap!
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“Very professional, efficient and would not hesitate to recommend to ......”

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Feb 22,2018
Minithumbup
By: 'Steven'
Feb 22,2018
1 people found
this helpful
Very professional, efficient and would not hesitate to recommend to anyone. He has been very helpful, handling all matters swiftly, keeping a high level of Customer Service....
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Comment on agent fees
Good
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“I contacted Jonathan Claustres after I had been severely let ......”

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Feb 22,2018
Minithumbup
By: 'Emma'
Feb 22,2018
1 people found
this helpful
I contacted Jonathan Claustres after I had been severely let down by another Estate Agency. He has kept true to his word, been honest and extremely professional from day one. His customer care is exceptional and I would recommend him to anyone that would be ...
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Comment on agent fees
Good
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“Jon Claustres was fantastic at sorting out an electrical problem ......”

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Feb 01,2018
Minithumbdown
By: 'Mr P Kane'
Feb 01,2018
3 people found
this helpful
Jon Claustres was fantastic at sorting out an electrical problem at my rental house. Southern Electricity were being very difficult and the fault required a lot of micro-management. The solution required some initiative and Jon was fantastic. I thoroughly recommend Jon as a property manager. ...
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“Hi I would just like to say thank you to ......”

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Nov 17,2017
Minithumbup
By: 'JH'
Nov 17,2017
1 people found
this helpful
Hi I would just like to say thank you to Jonathan Claustres for finding me my new tenant. I wanted someone who would treat my flat like their home and he has done just that. With little stress on my part and an efficient professional ...
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“The service i have received fron Yvonne in the re ......”

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Oct 04,2017
Minithumbup
By: 'Jo Lilley'
Oct 04,2017
1 people found
this helpful
The service i have received fron Yvonne in the re letting of my property has been excellent. She has always listed to what evee my concern ir problem has been and has never failed to get back to me in a timely manner, invariably with ...
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“I would like to thank Yvonne and Jon for all ......”

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Sep 28,2017
Minithumbup
By: 'E.Little'
Sep 28,2017
1 people found
this helpful
I would like to thank Yvonne and Jon for all the assistance given in locating a suitable property for me. Would highly recommend and will most definitely been in contact upon my next search....
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Comment on agent fees
Good
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“My partner rents out a property in Biggin Hill and ......”

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Sep 25,2017
Minithumbup
By: 'JadeW'
Sep 25,2017
1 people found
this helpful
My partner rents out a property in Biggin Hill and Bairstow Eves were the obvious rental agent choice, based on positive reviews from friends who have buy to lets. It has truly been a pleasure dealing with Jon Claustres. He continuously provides excellent customer service ...
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“Excellent quality of service and exceptionally good turnaround time. Michael ......”

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Aug 29,2017
Minithumbup
By: 'Ms Taylor'
Aug 29,2017
1 people found
this helpful
Excellent quality of service and exceptionally good turnaround time. Michael and Yvonne at Bairstow Eves I would recommend to anyone considering renting in beckenham / Bromley as. Five stars!!!......
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Comment on agent fees
good
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“I rent my apartment through Bairstow eves, and I had ......”

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Aug 16,2017
Minithumbup
By: 'Rian Pearson'
Aug 16,2017
3 people found
this helpful
I rent my apartment through Bairstow eves, and I had a parking issue. Jonathan Claustres dealt with my issue swiftly and professionally. I am very happy with the customer care provided by Jonathan, just a shame that other members of the Bairstow team aren't up ...
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Comment on agent fees
bad as I have received poor service from other members of the team.
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“We are using Countrywide to rent out our flat. Andrea ......”

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Nov 16,2016
Minithumbup
By: 'Chris Joyce'
Nov 16,2016
0 people found
this helpful
We are using Countrywide to rent out our flat. Andrea was the first person we came into contact with and she was great, really helpful and made things very easy. She found us a tenant very quickly too. Really good service....
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Comment on agent fees
good in comparison to others
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“In my opinion a very professional service. I contacted Andrea ......”

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Oct 28,2016
Minithumbup
By: 'Simon Jones'
Oct 28,2016
0 people found
this helpful
In my opinion a very professional service. I contacted Andrea who met me at the property later that day. Mann arranged several viewings over the next three days, eventually securing a suitable long term tenant. I am very happy with the service I have received ...
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Comment on agent fees
One month initial rental very fair
Was this helpful? Yes

“This is the first time I have used an estate ......”

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Oct 23,2016
Minithumbup
By: 'Mark'
Oct 23,2016
0 people found
this helpful
This is the first time I have used an estate agent to let and mange my property, having looked after it myself in the past. So far I must say that Mann have been great in getting my property advertised on the market and getting ...
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Comment on agent fees
Good so far based on my initial experience.
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“We let our property through Mann and we had the ......”

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Sep 22,2016
Minithumbup
By: 'Mrs Stoner'
Sep 22,2016
0 people found
this helpful
We let our property through Mann and we had the opportunity to meet Andrea and Michael. Both of them were very professional, very accommodating and most importantly very easy to communicate with. Andrea and Michael are very committed, hardworking individuals and though there was a ...
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Comment on agent fees
Good
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“I had dealings with Mann and Co, Bromley South, for ......”

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Sep 12,2016
Minithumbdown
By: 'neveragain'
Sep 12,2016
0 people found
this helpful
I had dealings with Mann and Co, Bromley South, for a rental property with management tied in. The staff in Bromley, although there is a fairly high turnover meaning you are never 100% sure who to speak to are good and get tenants through the door. ...
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Comment on agent fees
Good for tenant sourcing, poor for management.
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“Excellent quality of service and exceptionally good turnaround time. I ......”

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Aug 23,2016
Minithumbup
By: 'Astha'
Aug 23,2016
0 people found
this helpful
Excellent quality of service and exceptionally good turnaround time. I was a long term tenant and Andrea and her team never disappoint! I would recommend Mann to anyone considering renting in Bromley as Andrea is an expert on the area. Five stars!!!...
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Comment on agent fees
Not Applicable
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“Andrea from Mann Lettings has been fantastic, really accommodating and ......”

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Aug 16,2016
Minithumbup
By: 'Jen'
Aug 16,2016
0 people found
this helpful
Andrea from Mann Lettings has been fantastic, really accommodating and worked with us to find an amazing property that worked with all our requirements. Mann provide a very responsive and professional service and we are delighted with our new rental property! I would highly recommend ...
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Comment on agent fees
Good
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“I own an end of terrace house in Bromley area ......”

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Aug 12,2016
Minithumbup
By: 'Kyara'
Aug 12,2016
0 people found
this helpful
I own an end of terrace house in Bromley area and have used a number of real estate agents in the past. Andrea and the letting Mann team are by far the best that I have worked with. Andrea knows very well the area and ...
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“First time using Mann & Co and was very impressed with ......”

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Aug 11,2016
Minithumbup
By: 'Sue'
Aug 11,2016
0 people found
this helpful
First time using Mann & Co and was very impressed with the number of potential good tenants they provided in a very short time of being on the market with them. Very good communication between the staff and myself....
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Comment on agent fees
Very competitive fees
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“I have found the Lettings Team at Mann in Bromley ......”

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Feb 24,2016
Minithumbup
By: 'Cecilia Yardley'
Feb 24,2016
0 people found
this helpful
I have found the Lettings Team at Mann in Bromley extremely helpful and responsive. Andrea has provided support for several years, making very practical suggestions about how to work through some minor issues. I have just put the property on the market and have had ...
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“I had such amazing service from Natalie and Andrea in ......”

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Oct 10,2015
Minithumbup
By: 'Lizzie westland'
Oct 10,2015
0 people found
this helpful
I had such amazing service from Natalie and Andrea in the office. They helped with every querie and got things sorted in amazing time.! Would defiantly use again if needed and will recommend to friends and family....
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“Was very helpful with everything and quick with replies and ......”

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Oct 09,2015
Minithumbup
By: 'Alfie'
Oct 09,2015
0 people found
this helpful
Was very helpful with everything and quick with replies and helping me towards getting the place i really liked! thankyou for you help!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:51 AM 03/07/2018 by allAgents

Awards won by Bairstow Eves, Bromley BR1 1EA


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