We used Andrews in Horley to purchase a property and to rent out an existing one so dealt with different people at the Horley branch. I can honestly say that their customer service is the best I have come across. They are geniunely nice, honest people that know their business and understand people's needs and concerns. Letting our house out was quick and to tenants we trust, and purchasing a new house was smooth and fast.
I would have no hesitation in recommending them.