Philip James Partnership
Manchester, M3
4.3/5, 95 reviews
85% recommended
92% sales valuation accuracy
100% sales fee satisfaction
84% lettings valuation accuracy
84% lettings fee satisfaction

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


“Superb service let another property for me in record time!! ......”

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Mar 06,2015
Minithumbup
By: 'Damian Qualter'
Mar 06,2015
0 people found
this helpful
Superb service let another property for me in record time!! Got a £75/mth increase in rent too. I've tried most other agents in Manchester but Philip James are by far the best.
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Opening Hours
Address

Philip James Partnership
293 Deansgate
Manchester
Greater Manchester
M3 4EW
0161 828 8200

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 92% 100% £73,000 £350,000
Lettings 84% 84% £525 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
21 0 33 11 11 0 16 0 0 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA
Latest Properties

No Properties

“Awful estate agent. Refuse their bullying tac......”

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Feb 22,2020
Minithumbdown
By: 'Ozzy'
Feb 22,2020
0 people found
this helpful
Awful estate agent. Refuse their bullying tactics. Dont accept anything less than a fair deposit return - take it to the independent tenancy deposit scheme if you have to. Philip James will make you feel like you'll lose even more money that way but in ...
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“Provided excellent service, gave me updates a......”

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Feb 01,2020
Minithumbup
By: 'Jodie Smith'
Feb 01,2020
0 people found
this helpful
Provided excellent service, gave me updates and provided all required information. Very professional, Jodie gave me all the support I need as I have never rented before. I would recommend renting through Philip James. Lovely Staff...
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“Rubbish service. Avoid at all cost...”

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Jan 11,2020
Minithumbdown
By: 'Z Tang'
Jan 11,2020
0 people found
this helpful
Rubbish service. Do whatever you can to avoid this agent. They don’t care their customer and don’t bother doing business. The guy called Tom Roberts, confirmed property viewing with me today. I traveled 180 miles to come to view this property. Arrived on time. ...
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“Great Customer Service...”

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May 25,2019
Minithumbup
Jemma
By: 'Hector'
May 25,2019
0 people found
this helpful
I have a property that I rent through Philip James. It is very reassuring as a landlord to get regular updates from Jemma in relation to the property. I think it is important that people recognise great customer service and this is certainly what Jemma ...
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“ON THE BALL...”

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Apr 23,2019
Minithumbup
By: 'SAM'
Apr 23,2019
0 people found
this helpful
Muyee dealt with me after the sale was agreed on my property. She was extremely efficient and dealt with all queries promtply....
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“Completely Useless...”

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Apr 12,2019
Minithumbdown
By: 'House Hunter'
Apr 12,2019
0 people found
this helpful
They cancelled the viewings last minute and when attempting to rearrange they would not answer the phone. When you did eventually get through they would say no one was there to speak but someone would call you back. No one ever called us back and ...
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Comment on agent fees
The person we spoke to in the shop was nice. Other than that everything was bad
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“Always late, mostly lie and always deceitful...”

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Nov 27,2018
Minithumbdown
By: 'Tenant'
Nov 27,2018
3 people found
this helpful
Not had a positive experience with anyone at this company yet. They try to break the law at every opportunity. Never respond to email or calls unless they want something. Email last minute on Fridays to prevent responses....
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Comment on agent fees
Agent fees are ridiculous
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“Sale of property...”

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Jul 10,2018
Minithumbup
Libby
By: 'Angela'
Jul 10,2018
0 people found
this helpful
Libby was excellent to work with. Very knowledgeable about the property we were selling in leftbank. Extremely professional throughout and made the experience as smooth as possible. Already recommended Libby to other residents in leftbank. Kept us up to date throughout....
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Comment on agent fees
Reasonable fees for an excellent service
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By: Lindsay Robinson
Jul 11, 2018
View all comments (1)
Angela, Thank you so much for taking the time to leave such a positive review about Philip James. We are delighted to hear that you felt Libby's knowledge & professionalism was a cut above the rest and that you have recommended her to other residents. We wish you all the best in your future, warm wishes Lindsay ...

“Eric Yip...”

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Jun 26,2018
Minithumbup
Crystal
By: 'Eric Yip'
Jun 26,2018
0 people found
this helpful
Crystal is so helpful & has done amazing works with buyers. She is reliable that buyers can rely on her professional advice & service....
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Comment on agent fees
good
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“Highly efficient and trustworthy agent!...”

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Jun 16,2018
Minithumbup
Crystal
By: 'J. Ko'
Jun 16,2018
0 people found
this helpful
I was in deep desperation with my solicitor and previous letting agent that both reacted slowly on my conveyance case. Things became a lot better since I appointed Crystal and she is really efficient to help chasing on different parties. Being an overseas buyer, having ...
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Comment on agent fees
Fair enough
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“Super friendly and helpful...”

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Jun 15,2018
Minithumbup
Crystal
By: 'Richard Driscoll'
Jun 15,2018
1 people found
this helpful
I was delighted from the service I received. I was impressed by the professional meeting with clarity of explanation of how the process would work out. I was buying from overseas so had many questions to ask. I went to several other agents but did ...
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Comment on agent fees
Agent fees were very reasonable.
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By: Lindsay Robinson
Jun 15, 2018
View all comments (1)
Thank you so much fo taking the time to leave such a positive review about Philip James. We are delighted to hear that you felt Crytal's attention to detail was a cut above the rest. We wish you all the best in your future, warm wishes Lindsay ...

“I provided evidence several times that myself and my former ......”

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Sep 18,2017
Minithumbdown
By: 'EchoBase'
Sep 18,2017
6 people found
this helpful
I provided evidence several times that myself and my former flamate had paid the Council Tax, Water and Electric bills. But this staff member was asking too much. The contract stipulated they wanted every little bit of paperwork for no good reason. It's now been 2 ...
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Comment on agent fees
Far too expensive, purely to make as much money as possible to the point of greed
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By: R
Oct 24, 2018
View all comments (3)
Exactly the same experience here. Been 2 years no deposit in sight. Their requirements are ludicrous . The worst letting agent I've ever used. Tested as a second class person simply because we rent. Poor service from the off. The only person I can commend is Rose who is wonderful. But the stipulations on bills when I have already sent proof is ludicrous . ...

“When selling my flat I asked a few estate agents ......”

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Jul 09,2017
Minithumbup
Mark
By: 'HappySeller'
Jul 09,2017
0 people found
this helpful
When selling my flat I asked a few estate agents for quotes and valuations. I found Philip James to be the most professional and impressive. I am delighted I selected them to proceed with the sale. While ultimately not the most straightforward sale, they assisted ...
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Comment on agent fees
Competitive
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“To anyone wanting an honest opinion of any Estate Agents ......”

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Jun 23,2017
Minithumbup
Mark
Libby
By: 'Terry & Louisa Li'
Jun 23,2017
0 people found
this helpful
To anyone wanting an honest opinion of any Estate Agents in Manchester, read on. We have used Philip James Manchester (Deansgate) before for renting an apartment and also buying. This time round we contacted them to help us sell as my wife and I wanted ...
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Comment on agent fees
Good
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“It was a pleasure dealing with Libby and I found ......”

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May 10,2017
Minithumbup
Libby
By: 'N. Farrell'
May 10,2017
0 people found
this helpful
It was a pleasure dealing with Libby and I found her to be very efficient and pragmatic. She understood the 'big picture' nature of everything and appreciated the frustration that can often arise with chains of conveyancing. When solicitors and other agents were not as ...
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Comment on agent fees
n/a
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“When dealing with Harry he was a very helpful and ......”

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Jan 12,2017
Minithumbup
Harry
By: 'Katrina Moore'
Jan 12,2017
0 people found
this helpful
When dealing with Harry he was a very helpful and knowledgeable chap. I went to view an apartment with Philip James, after seeing the apartment, speaking to Harry along with visiting them in branch i was impressed. Helpful, friendly and fair....
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Comment on agent fees
No problem when they are this good!
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“I first came across Philip James when I was house ......”

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Jan 12,2017
Minithumbup
Amy
Libby
By: 'CathB'
Jan 12,2017
0 people found
this helpful
I first came across Philip James when I was house hunting in Manchester last summer. During my search I dealt with a number of estate agents in Manchester, all of whom, in my view, fell very short of the mark when it came to customer ...
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Comment on agent fees
The fees quoted to me for letting are very competitive
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“First class service from the staff in the branch, properties ......”

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Jan 09,2017
Minithumbup
Libby
By: 'Liam C'
Jan 09,2017
0 people found
this helpful
First class service from the staff in the branch, properties they showed me were very good, nice part of the city. Showed me properties i wanted in areas i liked. Libby was very easy to deal with too....
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Comment on agent fees
Fees were fine,
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“Philip James have done a great job finding me tenants ......”

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Dec 12,2016
Minithumbup
Rob
By: 'Bobby Moore'
Dec 12,2016
0 people found
this helpful
Philip James have done a great job finding me tenants for my 4 apartments in the city centre. From my first meeting with Rob Cuffe to negotiating the lets with Jemma and Harry everything has been so easy to do. All the information I was given ...
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“From the initial property viewing through to the moving in ......”

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Jul 25,2016
Minithumbup
Jemma
By: 'T. Coulston'
Jul 25,2016
0 people found
this helpful
From the initial property viewing through to the moving in date Jemma was on hand to answer any questions and ensure everything went smoothly. If you are looking for property in Manchester, I would highly recommend the Philip James Partnership, and Jemma's outstanding customer service....
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“I bought a derelict (somewhat to my surprise )flat in ......”

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Jul 14,2016
Minithumbup
Jemma
Rob
By: 'Stephen'
Jul 14,2016
0 people found
this helpful
I bought a derelict (somewhat to my surprise )flat in Manchester at auction . This was my first purchase up North.Philip James were excellent in every respect in helping me remedy the situation. Rob Cuffe advised me on the strategy and inherent values. How much ...
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Comment on agent fees
Reasonable for all the effort put in.
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“I have been using Philip James Partnership for 12 years and ......”

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Jul 14,2016
Minithumbup
Rob
By: 'Tim Ryan'
Jul 14,2016
0 people found
this helpful
I have been using Philip James Partnership for 12 years and I have found them to be superbly efficient. Rob Cuffe letting manager has a great handle on the Manchester property market and has organised my lettings with a minimum of fuss....
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Comment on agent fees
Good
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“clear plan from the start. staff accessible if there are ......”

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Jul 12,2016
Minithumbup
Jemma
By: 's'
Jul 12,2016
0 people found
this helpful
clear plan from the start. staff accessible if there are questions needed answering. everything came as planned. staff were quick to respond to problems with electrical items in the property and rectified it in a timely manner. keys are handed over at agency office rather ...
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Comment on agent fees
Price's slightly higher than most other agents, but given that everything turned out as planned, wouldn't mind paying this.
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“Fantastic customer service. After being in an awkward situation, Jemma ......”

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Jul 12,2016
Minithumbup
Jemma
By: 'Lynsey'
Jul 12,2016
0 people found
this helpful
Fantastic customer service. After being in an awkward situation, Jemma really helped to organise and sort various property viewings and paperwork in such a short turn around that it took so much stress away. And also, didn't mind me popping into the office or calling ...
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Comment on agent fees
Fair
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“Always personable, Jemma bridges the gap between excellent professionalism and ......”

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Jul 11,2016
Minithumbup
Jemma
By: '48 NQ4'
Jul 11,2016
0 people found
this helpful
Always personable, Jemma bridges the gap between excellent professionalism and a friendly attitude without overfamiliarity. Her knowledge and advice have been a great help to us. We have never misunderstood anything thing she says and she ensures that the information she gives us is always ...
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Comment on agent fees
Fees as negotiated
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“I've been using Philip James for years and have never ......”

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Jul 07,2016
Minithumbup
Jemma
Rob
By: 'Richard B'
Jul 07,2016
0 people found
this helpful
I've been using Philip James for years and have never had a single problem with them. They find good tenants fast and sort out problems with minimal fuss. If you're a prospective Landlord looking for a good Letting Agent, I'd highly recommend them!...
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“Jemma has been extremely professional and efficient in finding a ......”

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Jul 07,2016
Minithumbup
Jemma
By: 'LSmith'
Jul 07,2016
0 people found
this helpful
Jemma has been extremely professional and efficient in finding a tenant for our apartment. She has been very helpful with everything involved in the before and after stages. We are extremely happy with the services provided and the fees were very reasonably priced. We will ...
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Comment on agent fees
Very reasonable
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“Jemma was incredibly helpful and efficient. We rented a apartment ......”

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Jul 07,2016
Minithumbup
Jemma
Harry
By: 'Shaun'
Jul 07,2016
0 people found
this helpful
Jemma was incredibly helpful and efficient. We rented a apartment in Deansgate from Philip James, and Jemma worked very fast for our case! Papers signed and photocopied on Wednesday morning, keys handed over on Thursday morning. Friendly, efficient and professional. Highly recommended!...
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Comment on agent fees
-
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“I used Philip James to rent an apartment and must ......”

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Jul 06,2016
Minithumbup
Jemma
By: 'SeanR'
Jul 06,2016
2 people found
this helpful
I used Philip James to rent an apartment and must say the service we received from Jemma was second to none. Nothing was ever to much trouble. There were numerous times when I had a query or panic and Jemma was straight on the case ...
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Comment on agent fees
Fees more than other agencies, however, they are reactive to clients needs.
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“Jemma assisted me with an initial query in one of ......”

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Jul 06,2016
Minithumbup
Jemma
By: 'Ashi'
Jul 06,2016
2 people found
this helpful
Jemma assisted me with an initial query in one of her colleague's absences and she was extremely helpful and engaging. We have dealt with Jemma since our initial contact and she has been very responsive. Nothing is too much for her and the service she ...
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Tenant Fees

Early Termination

Early Termination:
If a tenant requests to terminate their tenancy agreement prior to the tenancy end date, an administration fee as standard of £780 including vat (£650 + vat) will be payable, this amount will never be more than the remaining rent due on the contract (For example, if there is only 2 months left on your contract and the rent is £300 a month then the fee will be amended).
Philip James do not charge tenancy administration or agency fees to tenants who wish to renew their tenancy, in line with the tenant fees act 2019.
Philip James reserves the right to amend the schedule of fees upon providing reasonable notice in writing.

Last updated on 03/06/2019, 2:24 PM by Lindsay Robinson | Marketing Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Philip James Partnership, Manchester M3 4EW


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