This agency is my worst nightmare realised! Not only do they fail to understand the most basic of request, that any property management company with a grain of experience should, they don't even carry out the request IF they do understand it!!!! Aaaargghhhh!!!
What is it the say about peanuts and monkeys?!!! Were the staff even interviewed?!! Shameful.....
Can't wait to be released from lease to move to an actual Property Management Company - not an excuse for one!
What agent could do to change your mind?
They could have DONE THE JOB!