Savills
Knightsbridge, London, SW1X
2/5, 4 reviews
25% recommended
50% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction

“Just simply do not waste your time or your money ......”

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Mar 04,2015
Minithumbdown
By: 'Kildip'
Mar 04,2015
8 people found
this helpful
Just simply do not waste your time or your money with Savills. It has been hideous dealing with them from start to finish. I got constantly passed from person to person, nothing was done in a timely manner and the whole experience is one I wouldn't want my worst enemy to go through. They have over valued my property by 30%. They are a group of people who have no idea what they are doing. They have got too big now and don't give a damn about their customers. They have their money from me now so I am sure I will never hear a thing about my numerous complaints. They talk the talk but they definitely dont walk the walk.
What agent could do to change your mind?
Far too much for a very poor service.
Attached Filesnbsp;
Comment on agent fees
Far too much for a very poor service.
Was this helpful? Yes
By: Savills UK
Mar 04, 2015
I am sorry to hear that you are unhappy with your recent experience with Savills Auctions. We take all feedback seriously and I would like to investigate the matters raised in your review. Please email your contact details to me directly at CCSmith@savills.com so that I can address your concerns. Yours faithfully, Chris Coleman-Smith, Savills Auctions

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Opening Hours
Address

Savills
139 Sloane Street
Knightsbridge,London
Greater London
SW1X 9AY
020 7730 0822

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 50% £650,000 £650,000
Lettings 0% 99% £2,000 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 2 1 1 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Very successful and helpful...”

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Sep 03,2018
Minithumbup
By: 'Ayse'
Sep 03,2018
0 people found
this helpful
Alice has been a great help to us from the beginning, she helped us find a buyer, gave great advice during negotiation processes and protected our rights. She was always accessible and completed everything really quickly and successfully. I highly reccomend working with her and ...
read full review
Comment on agent fees
Fees in Savills are good and fair in my opinion since the quality of the service is good.
Was this helpful? Yes

“Just simply do not waste your time or your money ......”

Share on :
Mar 04,2015
Minithumbdown
By: 'Kildip'
Mar 04,2015
8 people found
this helpful
Just simply do not waste your time or your money with Savills. It has been hideous dealing with them from start to finish. I got constantly passed from person to person, nothing was done in a timely manner and the whole experience is one I ...
read full review
What agent could do to change your mind?
Far too much for a very poor service.
Attached Filesnbsp;
Comment on agent fees
Far too much for a very poor service.
Was this helpful? Yes
By: Savills UK
Mar 04, 2015
View all comments (1)
I am sorry to hear that you are unhappy with your recent experience with Savills Auctions. We take all feedback seriously and I would like to investigate the matters raised in your review. Please email your contact details to me directly at CCSmith@savills.com so that I can address your concerns. Yours faithfully, Chris Coleman-Smith, Savills Auctions ...

“I wish I had found this website before dealing with ......”

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Jan 31,2015
Minithumbdown
By: 'NC'
Jan 31,2015
4 people found
this helpful
I wish I had found this website before dealing with them. The agent simply was not honest. There were misrepresentations on the way in. When a major problem occurred shortly after I moved in, he was not honest in our dealings then either. Clearly, he ...
read full review
What agent could do to change your mind?
Been honest.
Attached Filesnbsp;
Was this helpful? Yes
By: Savills Lettings
Feb 01, 2015
View all comments (1)
I am very sorry to read your comments regarding the service you have received. Savills takes all feedback seriously and I would like to investigate the comments and issues you have made in your review as soon as possible. Please email your contact details to me directly at lettingscompliance@savills.com so that I can address your concerns. Yours faithfully, Theresa Wallace -Director, Head of Compliance and Customer Service, Lettings Savills ...

“Tom was condescending, rude, obnoxious, and seemed oblivious to the ......”

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May 21,2014
Minithumbdown
By: 'knightsbridgefam'
May 21,2014
5 people found
this helpful
Tom was condescending, rude, obnoxious, and seemed oblivious to the fact that he was entirely out of touch with his potential tenants. For someone trying to make a "sale" and earn his commission, he did a poor job by making us feel like he thought ...
read full review
What agent could do to change your mind?
Change attitude towards potential tenants
Attached Filesnbsp;
Was this helpful? Yes
By: Savills Lettings
May 21, 2014
View all comments (1)
I am very sorry to read your comment regarding a member of the Lettings Team. Savills takes all feedback seriously and I would like to investigate the comment you have made in your review as soon as possible. Please email your contact details to me directly at lettingscompliance@savills.com so that I can address your concerns. Yours faithfully, Theresa Wallace -Director, Head of Compliance and Customer Service, Lettings Savills ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Savills, London SW1X 9AY


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