Saltash, PL12
4.9/5, 166 reviews
99% recommended
100% sales valuation accuracy
100% sales fee satisfaction

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


“Staff were great. Great professionalism. We got the property which ......”

Share on :
Mar 04,2015
Minithumbup
By: 'Chris tucker'
Mar 04,2015
0 people found
this helpful
Staff were great. Great professionalism. We got the property which is great also. If I am honest I feel that the need for a guarantor was unnecessary which incurred more fees before property was secured. Overall great service but expensive in my opinion. Would recommend to others
Was this helpful? Yes
By: Jan Wain
Mar 10, 2015
Thank you Chris for your positive comments and although there was additional expense in securing your home I am pleased you still took the time to write the review.. Rest assured we would not have put you to the expense of a guarantor had it not been necessary. Thank you again.

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Maitlands
136 Fore Street
Saltash
Cornwall
PL12 6JR
01752 845396

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £98,000 £552,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 0 8 0 78 0 57 0 13 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA
Latest Properties

No Properties

“Recommend Highly...”

Share on :
Jul 11,2019
Minithumbup
Sophie
Alex
By: 'Rachel Jones'
Jul 11,2019
0 people found
this helpful
Thank you so much Maitlands. You have taken the stress out of a very difficult couple of years - selling my Mum's property. I thoroughly recommend the team. They are very personable and kept me informed with everything I needed to be aware of. I ...
read full review
Was this helpful? Yes

“Mr C & Mrs S Curtis...”

Share on :
Jan 10,2019
Minithumbup
Alex
Sophie
By: 'Mr & Mrs C.Curtis'
Jan 10,2019
0 people found
this helpful
We have bought 1 house and sold 2 through this agent. Faultless service on all 3 transactions, they called every week to give updates on progress, and were always available to answer any questions. Valuations on both the properties we sold were realistic and accurate, they each sold ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Fantastic Service...”

Share on :
Nov 22,2018
Minithumbup
Sophie
By: 'Dickson Family'
Nov 22,2018
0 people found
this helpful
After having received very non-personal and unprofessional service with another estate agents, where the property eventually fell through, my whole view was knocked. I then went onto purchase a new property through Maitlands where we were met by Sophie. My whole perspective was changed! Sophie ...
read full review
Was this helpful? Yes

“efficient and friendly...”

Share on :
Nov 19,2018
Minithumbup
Sophie
Alex
By: 'New to cornwall'
Nov 19,2018
0 people found
this helpful
I have been 100% happy with the service that I have received from Maitlands and all of their staff from day one. Everybody that I spoke to has always been friendly, efficient, knowledgeable and patient. I would definitely work with Maitlands again....
read full review
Comment on agent fees
Nobody like to pay estate agent fees but the staff worked really hard on our behalf so I think that the fees are pretty reasonable.
Was this helpful? Yes

“Fantastic support and customer service...”

Share on :
Nov 12,2018
Minithumbup
Alex
By: 'Mrs May'
Nov 12,2018
0 people found
this helpful
I could not be happier with the staff and support from Maitlands. We bought a property from this estate agent and they have been fantastic from day one. There have been lots of issues, through no fault of Maitlands, of which the staff have problem ...
read full review
Comment on agent fees
Unknown
Was this helpful? Yes

“Just finished buying our house!...”

Share on :
Nov 08,2018
Minithumbup
Sophie
By: 'Terry O'Driscoll'
Nov 08,2018
0 people found
this helpful
Really helpful estate agents, even though the FHTB was difficult. I would definitely recommend Nikki and Maitlands for all future buyers....
read full review
Was this helpful? Yes

“Great Professional Team...”

Share on :
Nov 07,2018
Minithumbup
Carole
By: 'On The Move'
Nov 07,2018
0 people found
this helpful
The whole Team stayed as enthusiastic throughout, even after lots of viewings and no sale. Particular mention to Alex who is very honest and professional and Carol who is just lovely at the same time as being professional. 4 property sales/purchases in last 5 years all ...
read full review
Was this helpful? Yes

“Very knowledgeable and helpful...”

Share on :
Oct 23,2018
Minithumbup
Lia
By: 'Nathan'
Oct 23,2018
0 people found
this helpful
Lia and her team helped us to purchase a fantastic property in Saltash. They were very knowledgeable and couldn't have been more helpful. I wouldn't hesitate to recommend Lia and the team in the future....
read full review
Comment on agent fees
Competitive
Was this helpful? Yes

“Job Well Done - Thank You...”

Share on :
Oct 19,2018
Minithumbup
Lia
Alex
By: 'Rachel Jones'
Oct 19,2018
0 people found
this helpful
I would also like to nominate Sophie Newman for 5 stars. All the staff that i had dealings with in the Saltash office were very welcoming and helpful. My mother's house has taken a long time to sell and the staff were always encouraging and positive ...
read full review
Was this helpful? Yes

“Excellent agents...”

Share on :
Sep 13,2018
Minithumbup
Alex
By: 'Nick'
Sep 13,2018
0 people found
this helpful
Maitlands have been brilliant in the sale of my house. Alex and the awesome team in Saltash have great local knowledge and are always there with any help that may be needed. Definitely the best estate agents I have experienced!...
read full review
Comment on agent fees
The agents fees are excellent
Was this helpful? Yes

“Professional Service...”

Share on :
Jul 18,2018
Minithumbup
Alex
Kirsty
By: 'Property Owner - PH'
Jul 18,2018
0 people found
this helpful
As a seller I received clear and well-judged professional advice throughout the sale process. The service was friendly and attentive with regular reporting of progress to provide reassurance that all was under control. Highly recommended....
read full review
Comment on agent fees
Good. Fair and reasonable for the service provided
Was this helpful? Yes

“House sale...”

Share on :
Jun 28,2018
Minithumbup
Lia
By: 'Annie'
Jun 28,2018
0 people found
this helpful
An outstanding team who made the sale of my property effortless. In particular, I would like to thank Lia, who led the negotiations of the sale. Her calm, friendly and knowledgeable approach eased any concerns that I had and nothing was too much trouble. Phone ...
read full review
Comment on agent fees
Good value for money
Was this helpful? Yes

“Made it very easy...”

Share on :
May 29,2018
Minithumbup
Sophie
Lia
By: 'Wendy'
May 29,2018
0 people found
this helpful
Big thanks to Maitlands, especially Sophie, who made the process of selling our property very easy and straightforward. Every thing was handled in a friendly but professional way, and the process was well communicated throughout. Would highly recommend...
read full review
Comment on agent fees
Reasonable for the work involved
Was this helpful? Yes

“Couldn't recommend Maitlands highly enough!...”

Share on :
May 28,2018
Minithumbup
Alex
By: 'K. Nissen'
May 28,2018
0 people found
this helpful
I want to say a big thank to you and all of your team for your help, advice and professionalism in selling our property in Saltash. From day one you have made what could have been a very tricky process as straightforward as possible and ...
read full review
Comment on agent fees
I think that the fees are reasonable as we consulted with agents who had both lower and higher fees but the professionalism and quality service outshone the competitors and we would make the same choice again.
Was this helpful? Yes

“The most amazing service from Maitlands at Saltash and from ......”

Share on :
Jan 21,2018
Minithumbup
Alex
By: 'Daryl and Mark'
Jan 21,2018
0 people found
this helpful
The most amazing service from Maitlands at Saltash and from Paul in the aftersales department, we are delighted with all they have done to sell our house....
read full review
Comment on agent fees
Very good value for money, you get what you pay for!
Was this helpful? Yes

“Absolutely the best service from Maitlands, so helpful, went above ......”

Share on :
Jun 30,2017
Minithumbup
Lia
By: 'Stacey'
Jun 30,2017
0 people found
this helpful
Absolutely the best service from Maitlands, so helpful, went above and beyond to help our transaction go smoothly. Would highly recommend....
read full review
Comment on agent fees
NA
Was this helpful? Yes

“Sophie was extremely helpful with any question or issues. She ......”

Share on :
May 11,2017
Minithumbup
Sophie
By: 'C franklin'
May 11,2017
0 people found
this helpful
Sophie was extremely helpful with any question or issues. She arranged for the mundic block report and even managed to save me money. Great team would definitely use them again...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“The whole team were really helpful in both helping me ......”

Share on :
Apr 29,2017
Minithumbup
Lia
By: 'Claire stemp'
Apr 29,2017
0 people found
this helpful
The whole team were really helpful in both helping me to initially sell a property and later helping me to find one. Lia especially has come on all the viewings with me and helped me and got me answers to any questions I had....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Maitlands as a company are very professional at all times ......”

Share on :
Oct 14,2016
Minithumbup
Lia
Sophie
By: 'Elaine and Mike Tripp'
Oct 14,2016
1 people found
this helpful
Maitlands as a company are very professional at all times and we would recommend them to anyone with no concerns. Lia and Sophie have both made the sale of our flat seem so easy and we are so grateful. They listen to you and what ...
read full review
Comment on agent fees
as explained but loved that they do not hold you to a timed contract.
Was this helpful? Yes

“I decided on Saturday to put the house on the ......”

Share on :
Sep 30,2016
Minithumbup
Lia
By: 'M page'
Sep 30,2016
0 people found
this helpful
I decided on Saturday to put the house on the market and made an appointment for Lia to visit on Monday. Monday pm a viewing was arranged for Tuesday morning. Offer received and accepted by Tuesday afternoon. Lia and her colleagues kept me informed and ...
read full review
Comment on agent fees
Market level with discount because I had in fact bought the property originally from this agent but actually not a former paying client .
Was this helpful? Yes

“I cannot thank the staff enough, from the start of ......”

Share on :
Sep 27,2016
Minithumbup
Sophie
Lia
By: 'Sue Russell'
Sep 27,2016
0 people found
this helpful
I cannot thank the staff enough, from the start of my purchase I was informed weekly of how my purchase was progressing. When I wanted to view the property there was never an issue.if it wasn't for the staff my final week would have ...
read full review
Comment on agent fees
I had no agents fees to,pay as I was buying
Was this helpful? Yes

“I can't recommend Maitlands Saltash enough. My sale was not ......”

Share on :
Sep 26,2016
Minithumbup
By: 'Rob'
Sep 26,2016
0 people found
this helpful
I can't recommend Maitlands Saltash enough. My sale was not straightforward but they did everything they could to achieve the right result and kept me informed every step of the way. They provide a very professional and efficient service without being stuffy....
read full review
Comment on agent fees
Within the market range
Was this helpful? Yes

“For the sale of our property Lia was proactive in ......”

Share on :
Sep 22,2016
Minithumbup
Lia
Zoe
By: 'Claire'
Sep 22,2016
0 people found
this helpful
For the sale of our property Lia was proactive in setting up viewings and very helpful in identifying and advising on choosing the best offer from potential buyers. Lia gave sound advice during the price negotiations, particularly useful for price adjustment post- Home Buyers Survey. ...
read full review
Comment on agent fees
Agent's fees were reasonable.
Was this helpful? Yes

“We were shown around the property by Sophie Keates and ......”

Share on :
Jul 17,2016
Minithumbup
By: 'Roger'
Jul 17,2016
0 people found
this helpful
We were shown around the property by Sophie Keates and Alex Jennings. Both were very professional and did an excellent job at selling the property. No hard sell! Further questions were answered swiftly by Sophie and Lia Trezise. Buying our house was a protracted process (...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Sophie contacted us initially to inform us of a few ......”

Share on :
Jul 12,2016
Minithumbup
Sophie
By: 'Liz and Dave'
Jul 12,2016
0 people found
this helpful
Sophie contacted us initially to inform us of a few properties that may interest us in the locality. She was knowledgeable informative very professional with a friendly cheerful personality. We ended up purchasing the 3rd property she showed us and were pleased with the way ...
read full review
Was this helpful? Yes

“There were several members of staff we would like to ......”

Share on :
Jul 01,2016
Minithumbup
Lia
Claire
By: 'tracy clark'
Jul 01,2016
0 people found
this helpful
There were several members of staff we would like to include ie lia, claire, alex and jan Sophie and Carol. All were fantastic. They did everything we asked and more to get the house sold and feedback was regular and constructive. wouldnt use another agent ...
read full review
Comment on agent fees
Think fees are expensive in general for estate agents and they certainly worked hard to earn their fee
Was this helpful? Yes

“We have recently purchased a property in the area and ......”

Share on :
Jun 23,2016
Minithumbup
Lia
By: 'Mr & Mrs G.'
Jun 23,2016
0 people found
this helpful
We have recently purchased a property in the area and were delighted with the service provided by Lia Tresize from Maitlands. She was very efficient in all her dealings with us and responded quickly to any queries we had. She dealt with negotiations professionally and ...
read full review
Comment on agent fees
Not Applicable
Was this helpful? Yes

“Sold a previous property through mainlands 14 years ago and they ......”

Share on :
Jun 08,2016
Minithumbup
Alex
Sophie
By: 'Mr D Townson'
Jun 08,2016
0 people found
this helpful
Sold a previous property through mainlands 14 years ago and they were brilliant then. Just sold a family property again through mainlands and the service was first class from start to finish. Even when I got frustrated after the first buyer pulled out they were brilliant ...
read full review
Comment on agent fees
Good value as they attended all the viewings etc
Was this helpful? Yes

“I can't begin to tell you how helpful were the ......”

Share on :
Jun 06,2016
Minithumbup
Alex
By: 'Jan'
Jun 06,2016
0 people found
this helpful
I can't begin to tell you how helpful were the full team at Saltash. It's hard to pick out anyone, but Lea Trezise and Alex Jennings seemed to have more direct contact with me. Through no fault of Maitlands, Our house took a long time ...
read full review
Comment on agent fees
Fees are fees. They were less than many. But they worked hard for them.
Was this helpful? Yes

“Thank you Maitlands as all ways fantastic service. Big thank ......”

Share on :
May 21,2016
Minithumbup
By: 'Karen Comber'
May 21,2016
0 people found
this helpful
Thank you Maitlands as all ways fantastic service. Big thank you to Claire, Alex, Leah Sophie and Carole not only did you sell my property on 1st viewing but made everything that bit easier. I Highly recommend Maitlands Saltash wouldn't hesitate to use them again ! ...
read full review
Comment on agent fees
The fees are fair and reflect the superb service
Was this helpful? Yes
Staff picture Alex
(20)
Staff picture Sophie
(10)
Staff picture Carole
(2)
Staff picture Zoe
(18)
Staff picture Sophie
(10)
Staff picture Kirsty
(2)
Staff picture Louisa
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:24 PM 14/10/2016 by allAgents

Awards won by Maitlands, Saltash PL12 6JR


As Seen On

Get in touch with

Maitlands

Branch - Saltash, PL12