Mar 04,2015
By: 'derp'
Mar 04,2015
5 people found
this helpful
We moved out of a property managed by Black Katz almost six weeks ago and still don't have our deposit back. The landlord has apparently sent them the info they need to sign off some time ago and we just keep getting fobbed off by office staff.

They were quite keen to talk to us when they wanted to show new prospective tenants through at incredibly inconvenient/last minute times but not so much now.
Was this helpful? Yes
By: Andrew
Mar 09, 2015
Dear Derp,
I am sorry that you have felt the need to complain. We pride ourselves on our high levels of customer serivice which is why we get so many good reviews. Returning deposits to tenants as quickly as possible is a big priority for us; please let me have the property address and we will look into matters urgently.
Again we are sorry that you have felt the need to complain.
We look forward to hearing from you.

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Black Katz

69 Parkway Camden Town, London
Greater London

020 7284 3111

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Branch - Camden West Central Office, London, NW1

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