Plymouth, PL4
4.9/5, 353 reviews
98% recommended
97% sales valuation accuracy
96% sales fee satisfaction

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


“Very helpful and always quick to respond even for items ......”

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Mar 04,2015
Minithumbup
By: 'Grace'
Mar 04,2015
0 people found
this helpful
Very helpful and always quick to respond even for items where it was not technically there job. I am a first time buyer so kept asking silly questions but was always made to feel like I was important even though technically the estate agent was working for the other side. Would definitely recommend
Comment on agent fees
N/A
Was this helpful? Yes
By: Mansbridge & Balment
Mar 04, 2015
Dear Grace Thank you for your review. We are delighted you are pleased with our services. We pride ourselves on providing the best possible customer care for our customers and their buyers. Best wishes in your new home. Mansbridge and Balment.

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Opening Hours
Address

Lawson
6 Mannamead Road
Plymouth
Devon
PL4 7AA
01752 229 292

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 96% £68,000 £527,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 0 0 200 2 134 5 5 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA Relocation Agent Network Move With Us
Latest Properties

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Images & Videos

“Move into our home tomorrow....”

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Aug 21,2019
Minithumbup
Joanne
By: 'MR DANIEL R HOPE'
Aug 21,2019
0 people found
this helpful
Move into our home tomorrow. Had a great service all the way through. It's been a lengthy process with people dropping out, but we were always kept up-to-date with what's was going on from Lawson's. Great service...
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“my partner and I have sold a few properties t......”

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Aug 12,2019
Minithumbup
By: 'Glen Hilton'
Aug 12,2019
0 people found
this helpful
my partner and I have sold a few properties through Lawson's in Mutley Plain, highly recommend and would definitely using them again in the future. Great team!!...
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“Darren and all the staff have been outstandin......”

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Aug 02,2019
Minithumbup
Darren
By: 'Michelle Charlick'
Aug 02,2019
0 people found
this helpful
Darren and all the staff have been outstanding with their help in selling yet another of our properties. They all go above a beyond from start to finish of the sales process to do everything they can to make sure it is as smooth a ...
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“Made buying a house easy...”

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Aug 01,2019
Minithumbup
By: 'Sarah Gillman'
Aug 01,2019
0 people found
this helpful
We have found the whole buying process very smooth and easy due to lawson. We have been updated regularly on the progress and everything has been quick. The staff showing us round were all really friendly and informative without being pushy. We have vieved many ...
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Was this helpful? Yes
By: Chris Mervyn
Aug 01, 2019
View all comments (1)
Hi Sarah, thank you so much for the feedback. Its great to be able to read a positive review and even blush at the glowing language used to describe our service. I hope you are very happy in your new home and please remember us here if you ever wish to sell in the future. Kindest regards, Chris ...

“We had house on market with 2 other agents be......”

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Jun 26,2019
Minithumbup
Tess
Chris
By: 'Alison Helen Salm'
Jun 26,2019
0 people found
this helpful
We had house on market with 2 other agents before using Lawsons. We had offer on first viewing with them and sale from second viewing. Very friendly and trustworthy staff. Tess particularly was brilliant. They seemed to work as a team so I could always talk ...
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“disappointment...”

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Jun 14,2019
Minithumbdown
By: 'James'
Jun 14,2019
0 people found
this helpful
I was told by the estate agent when I visited the property for the second that the leak in the roof would be resolved before I bought the property and moved in. It was a few weeks of fairly dry weather in May followed by ...
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Comment on agent fees
The fees would have been reasonable if I hadn't had to mend the roof myself and employ a roofer
Was this helpful? Yes
By: Ben Dreher
Jun 14, 2019
View all comments (1)
Hi James I am sorry to hear that you are experiencing ongoing issues with your roof, I cant speak for your management company but I can fully understand your frustrations! if you would like to discuss your issues directly with me please give me a call on 01752 229292 Kind regards Ben Dreher Director ...

“Good communication...”

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Jun 08,2019
Minithumbup
Karen
By: 'Sandra'
Jun 08,2019
0 people found
this helpful
Karen and her team have been great at keeping us updated regarding all parties involved in the chain. Very impressed with the progression team....
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“Great communication...”

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Jun 05,2019
Minithumbup
Tess
Julie Comber
By: 'Relieved vendor'
Jun 05,2019
0 people found
this helpful
We just sold our house through Lawson Estate Agents. They were really great at keeping in touch, especially Tess, valued our house at roughly the right amount and worked hard in liaising with vendor and buyer with tricky negotiations. It really feels like you have ...
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Comment on agent fees
The fees are fair and around the market standard
Was this helpful? Yes

“Happy seller - Smooth process...”

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May 16,2019
Minithumbup
Ben
Chris
By: 'Anon'
May 16,2019
0 people found
this helpful
Felt at ease with this agent. Great communication. Quick response to queries. Really positive but also realistic. Ben gave me a realistic valuation and I appreciated knowing what my property really would sell for. Chris did a great job with the marketing. Once sold Anne ...
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Comment on agent fees
The whole team worked hard for and deserved the fee.
Was this helpful? Yes

“Great communication throughout the whole purchase process....”

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Apr 24,2019
Minithumbup
Julie Comber
Tess
By: 'ECP'
Apr 24,2019
0 people found
this helpful
From the initial and very professional viewing with Julie Comber to the communication with Tess Denley and Annie the whole process of buying our Buy to let property has gone very smoothly. Thank you Lawson for making the buying process an easy and pleasureable experience....
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Comment on agent fees
We are purchasing so no fees.
Was this helpful? Yes
By: Ben Dreher
May 02, 2019
View all comments (1)
Hi ECP Thank you for your recent review highlighting the professional service that you have received from my colleagues Julie, Tess & Annie, we are very fortunate to have such experienced property professionals in our team, we firmly believe this is the key to successful moving and I am delighted we have helped you on this occasion. Kind regards Ben Dreher Director ...

“T&T are the best...”

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Apr 05,2019
Minithumbup
Tess
By: 'Irene'
Apr 05,2019
0 people found
this helpful
Tina and Tess are the best, they really cared about us and felt like we were not just customers. I can only reccomend these two ladies they are the best and they made our purchase much easier. Considering also the fact that this was our ...
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Was this helpful? Yes
By: Ben Dreher
Apr 26, 2019
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Hello Irene Thank you for your glowing review and in particular your kind words about my colleagues Tess & Tina, we are very fortunate to have such excellent employees within our business and I am delighted that we have helped you secure your fabulous new home. Kind regards Ben Dreher Director ...

“Helpful and professional...”

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Mar 29,2019
Minithumbup
Tess
Julie Comber
By: 'Joanne Dyer'
Mar 29,2019
0 people found
this helpful
From the moment Lawson's valued our house they have been professional and courteous. At no point did we feel unimportant or did any members of their team even forget who we were (which happens a lot with other agencies). We found them so helpful with ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Ben Dreher
Apr 25, 2019
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Hello Joanne Many thanks for your kind words, I am delighted our team looked after your sale and purchase, I hope you are enjoying your new home. Kind regards Ben Dreher Director ...

“Supportive, communication & friendly...”

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Mar 25,2019
Minithumbup
Ann
By: 'Kirstie Howatson'
Mar 25,2019
0 people found
this helpful
I have never received customer service like it, from the get go we have had excellent non stop communication and support. Ann has kept me up to date with all that is going on throughout, whether it was via phone or email. Being a first ...
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Was this helpful? Yes
By: Ben Dreher
Apr 03, 2019
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Hi Kirstie Thank you so much for your review, I am delighted that my team and in particular Ann Hall have made the whole process as smooth and stress free as possible, as a company we try to go the extra mile whenever possible! enjoy your new home and if you need us again you know where we are! Kind regards Ben Dreher Director ...

“Professional, efficient and so kind and caring....”

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Mar 07,2019
Minithumbup
Tess
Karen
By: 'Mr and Mrs W.'
Mar 07,2019
0 people found
this helpful
Very professional and knowledgeable. So much experience between all the staff. You guys really know what you are doing. On top of that you really care about your customers. Thank you so much , you were all brilliant and nade the sale of our house as ...
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Comment on agent fees
Worth every penny.
Was this helpful? Yes
By: Ben Dreher
Mar 28, 2019
View all comments (1)
Dear Mr & Mrs W Thankyou for your kind review and for your business, I am delighted we sold your home and our experienced staff really do make the difference, we are proud members of Propertymark and as such our staff have studied and sat there exams, it makes a huge difference when dealing with complex situations, I am glad you have benefited from this. Kind regards Ben Dreher Director ...

“positive buying experience...”

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Mar 04,2019
Minithumbup
Joanne
Julie Comber
By: 'Mr JAM'
Mar 04,2019
0 people found
this helpful
Fell in love with property on the first viewing and really needed to secure it's purchase. Lawson's staff made the process a smooth and efficient one. They were quick to respond to any of my requests and queries. I am currently settling in to my ...
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Comment on agent fees
N/A as buyer
Was this helpful? Yes
By: Ben Dreher
Mar 28, 2019
View all comments (1)
Dear Mr Jam Thankyou for your kind review, I am delighted that we have helped you to secure your new home, I am really pleased to hear that you have found the whole process straightforward with the minimum of stress, enjoy you new home, you know where we are if you ever fancy a move! Kind regards Ben Dreher Director ...

“Moving made Easy and Fast...”

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Feb 27,2019
Minithumbdown
Hannah
By: 'Karen Mitch'
Feb 27,2019
0 people found
this helpful
I would definitely recommend Lawsons for selling and buying. Even during a transition within the company. All staff were friendly, sympathetic, empathic and very professional at all times. Nothing was too much trouble. Thank you for your care, time and attention....
read full review
Comment on agent fees
Negotiations on fees due to the same agent selling my property and the one we are buying.
Was this helpful? Yes
By: Ben Dreher
Mar 27, 2019
View all comments (1)
Hi Karen Thankyou for your kind words, I am delighted that we have managed to make you move happen and I hope you are still enjoying your fabulous new home. Kind regards Ben Dreher Director ...

“Staff assistance with sale...”

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Feb 26,2019
Minithumbup
Joanne
Tess
By: 'Chris. R.'
Feb 26,2019
0 people found
this helpful
Great company , the staff who assisted throughout the sale were brilliant. Always had best interest of client to heart and very friendly. Could only list two members of staff, but the rest of the team who assisted with the sale were a great help. Thank ...
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Comment on agent fees
Agents fees were fair
Was this helpful? Yes
By: Ben Dreher
Mar 27, 2019
View all comments (1)
Hi Chris Thank you for you kind review, I am delighted that you have found our team helpful and friendly, our team are a really good bunch of individuals and it really helps the process to run smoothly. Kind regards Ben Dreher Director ...

“Excellent Support and Communication...”

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Feb 21,2019
Minithumbup
Darren
Tess
By: 'Jenny'
Feb 21,2019
0 people found
this helpful
Thank you to Darren for his king understandi g when valuing my property. To Tess for her massive efforts to keep me informed and up to date. I would also like to mention Karen Sheather whose name was not on the list but was part ...
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Comment on agent fees
I was very impressed with the individual way I was treated regarding fees. Good value.
Was this helpful? Yes
By: Ben Dreher
Mar 21, 2019
View all comments (1)
Hi Jenny n nThankyou for your kind words and thankyou for using our company again, I am delighted we found a buyer who completed with the minimum of fuss! if you need us again you know where we are! n nKind regards n nBen Dreher nDirector ...

“Fantastic service from start to finish...”

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Feb 11,2019
Minithumbup
Tess
By: 'Maya84'
Feb 11,2019
0 people found
this helpful
We bought our house from Lawsons (then Mansbridge) and decided to sell with them when moving. Everything was made easy for us, the marketing was excellent and the support after a sale was agreed was brilliant. The online dashboard tool is very useful and all ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Ben Dreher
Feb 11, 2019
View all comments (1)
Hello Maya Thankyou for your kind words and for using our services for a second time, I am delighted that we have now completed on your sale and its good to hear that our online login tool is being put to good use! Kind regards Ben ...

“Excellent...”

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Feb 11,2019
Minithumbup
Chris
Tess
By: 'LM'
Feb 11,2019
0 people found
this helpful
We bought our flat through Lawsons and decided to also sell the flat through them. They are friendly and efficient- would highly recommend!...
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Was this helpful? Yes
By: Ben Dreher
Feb 11, 2019
View all comments (1)
Hi LM Thankyou for using us to sell your fabulous apartment, I am really please it all went through quickly and I hope you are enjoying your new home! Kind regards Ben Dreher Director ...

“Really great service...”

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Feb 06,2019
Minithumbup
By: 'A.Jago'
Feb 06,2019
0 people found
this helpful
This is the 2nd time we've sold through Lawsons (13 years apart). The service we have had this time was just as good as the first time. While selling they worked quickly and put a lot of effort into early viewings and we got lots of ...
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Comment on agent fees
Not the cheapest I’m sure but you get what you pay for and our experience is definitely worth it!
Was this helpful? Yes
By: Ben Dreher
Feb 11, 2019
View all comments (1)
Hello Mrs Jago Thankyou for you kind comments and repeat business. Our aim is to make the buying and selling process as hassle free as we can I and I am delighted that in this instance we have made your move happen! if you need us again please don't hesitate to call. Kind regards Ben Dreher Director ...

“Professional...”

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Jan 30,2019
Minithumbup
Chris
By: 'Devon migtant'
Jan 30,2019
0 people found
this helpful
Whilst this is not the first time we have dealt with Chris in the sale of a property, he did, on this occasion, dedicate a great deal of effort to the sale of our home. At all times displaying his professionalism and knowledge, guiding and ...
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Comment on agent fees
Probably fair based on the work carried out, such a shame that VAT elevates the fee so significantly
Was this helpful? Yes
By: Chris Mervyn MNAEA. Marketing Director
Jan 30, 2019
View all comments (1)
Thank you so much for your kind review. It was a pleasure being able to get a little more involved in the sale of your beautiful home and I hope you are both loving life in Wales - and the dog is behaving himself! If you are ever down in Plymouth please be sure to drop in and say hello. Best wishes, Chris ...

“Excellent Service...”

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Jan 30,2019
Minithumbup
Ben
Karen
By: 'Nicam'
Jan 30,2019
0 people found
this helpful
Great team effort in selling our property. All members of staff kept us informed at all times of viewings, results and of course the sale. Whilst I have mentioned Ben & Karen, I do want to include everyone in this review of probably the best Estate ...
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Comment on agent fees
Standard
Was this helpful? Yes
By: Ben Dreher
Jan 30, 2019
View all comments (1)
Hi Nicam Thankyou for your review and thankyou for entrusting our company with your instructions, I am delighted that we found you a purchaser that moved forward quickly with minimal hassle, if you need us again you know where we are! Kind regards Ben Dreher Director ...

“First class...”

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Jan 25,2019
Minithumbup
By: 'Terri-Ann Evans'
Jan 25,2019
0 people found
this helpful
There is not one bad thing to say about this estate agency. From the initial meeting with Darren through to the after sale department they kept us in the loop throughout. In fact Anne kept us updated before our solicitor when our buyers sale fell ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Ben Dreher
Jan 28, 2019
View all comments (1)
Hello Terri-Ann Thank you for your kind feedback, we aim to provide a five star service to our clients on all occasions and I am delighted that we have delivered just that! We have just rebranded our company to LAWSON estate agency only better, so its paramount that we deliver on this very bold statement! Once again thank you for your business. Kind regards Ben Dreher Director ...

“Hastle Free Sale!...”

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Jan 25,2019
Minithumbup
Tess
Darren
By: 'PSR'
Jan 25,2019
0 people found
this helpful
Used Darren and his colleagues for the sale of a property. Excellent advice as to the “Guide Price” to ask and received several offers within days that met or exceeded this! The vetting procedure of the prospective purchasers made it an easy choice as to ...
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Comment on agent fees
As expected.
Was this helpful? Yes
By: Ben Dreher
Jan 28, 2019
View all comments (1)
Hi PSR Thankyou for you recent business, I believe this is the second time you have used our company and I am delighted we found a buyer who has subsequently completed! Darren is our MD and takes great pride in leading from the front, we also have an excellent team behind him enabling us to deliver a five star service! If you need us again please don't hesitate to call. Kind regards Ben Dreher Director ...

“Totally Professional...”

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Jan 25,2019
Minithumbup
Ben
Tess
By: 'Dave Garland'
Jan 25,2019
1 people found
this helpful
Hard to single out staff members for particular praise because everyone involved with our sale, from start to finish, has been helpful, friendly, knowledgeable and understanding. At a particularly slow time in the market ( the dreaded Brexit effect ?! ) Lawsons (aka Mansbridge Balment as they were ...
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Comment on agent fees
Reasonable, given the quality of service and expertise that one is paying for.
Was this helpful? Yes
By: Ben Dreher
Jan 28, 2019
View all comments (1)
Hi Dave Many thanks for your kind comments, I am delighted that we found a buyer for your fantastic home and that we have now exchanged contracts! good luck in your new home. Kind regards Ben Dreher Director ...

“Brilliant...”

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Jan 24,2019
Minithumbup
By: 'Mr and Mrs Morgan'
Jan 24,2019
0 people found
this helpful
Brilliant service received from the team at ZeroC. I'm sure they are going to be bored now we have brought our home....
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Was this helpful? Yes
By: Ben Dreher
Mar 08, 2019
View all comments (1)
Dear Mr & Mrs Morgan Many thanks for you kind words, our new homes sales team at Zero C are doing a grand job and I am delighted to hear your positive feedback, just because you have moved in it doesn't mean we don't want you to call in for time to time for a cup of tea though! Kind regards Ben Dreher Director ...

“Great service...”

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Jan 02,2019
Minithumbup
Karen
Julie Comber
By: 'Fiona H'
Jan 02,2019
0 people found
this helpful
Staff are friendly and replied to enquiries quickly. Smooth transaction and they worked well with my solicitor at Chartahouse for a quick move...
read full review
Was this helpful? Yes
By: Chris Mervyn. Marketing Director.
Jan 09, 2019
View all comments (1)
Thank you Fiona. Everyone in the Plymouth Office wishes you the very best in your new home. Please drop by for a coffee and say hello when you are passing. Kindest regards. ...

“A great service...”

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Dec 21,2018
Minithumbup
Joanne
Julie Comber
By: 'RB'
Dec 21,2018
0 people found
this helpful
This agent have delivered a professional service from start to finish. I would definately recommend them and/or use them again...
read full review
Comment on agent fees
n/a
Was this helpful? Yes
By: Chris Mervyn. Marketing Director.
Jan 09, 2019
View all comments (1)
So good to hear your feedback from your recent investment purchase. Everyone at Lawson wishes you the very best and when you are looking to purchase again please don't hesitate to call us. Many thanks. ...

“Excellent Professional service...”

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Dec 14,2018
Minithumbup
Tess
Joanne
By: 'Mrs Newton'
Dec 14,2018
0 people found
this helpful
From 1st contact through to completion the service has been exceptional from all the friendly staff. With weekly updates and nudges to solicitors when need. Highly recommended...
read full review
Comment on agent fees
Higher than others, but good service
Was this helpful? Yes
By: Chris Mervyn
Jan 09, 2019
View all comments (1)
Thank you so much for your review and kind words. We are so happy to have been able to help after your original agent couldn't and thank you so much for listening to our advice :). ...
Staff picture Tess
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Staff picture Julie Comber
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Staff picture Ben
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Staff picture Chris
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Staff picture Joanne
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Staff picture Karen
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Staff picture Darren
(17)
Staff picture Katrina
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Staff picture Sharon
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Staff picture Sarah
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are a fully licensed member of the NAEA and the Ombudsman. With Directors in both branches there is a full complaints procedure in place. Any complaints need to be given in writing in the first instance addressed to the Director.
Last updated at 9:08 AM 09/01/2019 by allAgents

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Branch - Plymouth, PL4