Mar 04,2015
By: 'Wezza'
Mar 04,2015
3 people found
this helpful
I regret using them. They are completely incompetent. They have no idea about customer service. They did nothing right. Everything we ever asked them to do, they messed up and either just didn't do or even worse did the very opposite. They caused us so much additional stress with their incompetence. When you try and sort an issue out they never phone you back, they never apologise for things they did completely wrong and we were paying them to be our agents! They clearly think they can just take your money and not do anything. They are just about profit and basically don't care about anything else. The also think it's appropriate to just change your power suppliers without your knowledge, I assume they get some kind of commission from the energy supplier they swap you to. Do they think we are not going to notice they have changed supplier and just along with it! The cheek of it. The only way we can stop them treating people like this is by not using them. Please don't give them your buisness.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Countrywide Residential Lettings

38 Portsmouth Road Woolston Southampton
SO19 9AD

02380 445 899

Opening hours

As Seen On

Find the Best Agent to
Sell or Rent Your Home