Winnersh, RG41
4/5, 83 reviews
77% recommended
83% sales valuation accuracy
83% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction

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“Adele went the extra yard for us beyond the standard ......”

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Mar 03,2015
Minithumbup
By: 'Andrew P'
Mar 03,2015
0 people found
this helpful
Adele went the extra yard for us beyond the standard scope of services. We were very impressed with her follow up services. Hugo was very professional in closing the transaction and also very approachable. A huge thank you to both of you for your kind assistance on this purchase.
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By: Prospect Estate Agency
Mar 13, 2015
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Opening Hours
Address

Prospect Estate Agency
399 Reading Road
Winnersh
Berkshire
RG41 5LT
0118 979 6661

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 83% 83% £222,000 £715,000
Lettings 0% 50% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 2 5 38 6 18 1 5 7
Areas covered
  • Winnersh
  • Sindlesham
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS NLA TDS The Guild Move With Us
Latest Properties

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“Exceptional service...”

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Mar 31,2019
Minithumbup
By: 'Lynne'
Mar 31,2019
0 people found
this helpful
During our long search for a property, we encountered many agents. NONE measured up to David and Ryan's professionalism. They were on the ball from start to finish in selling our home but when we viewed properties through other agents, we felt so let down, ...
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Comment on agent fees
Good
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“Am writing to say how delighted I have been with ......”

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Nov 06,2017
Minithumbup
Hannah
David
By: 'Very happy Customer'
Nov 06,2017
0 people found
this helpful
Am writing to say how delighted I have been with the professionalism and expert role Prospect Wiinnersh have undertaken in the sale of our property. I have dealt with many Estate Agents over the years and this agency has definitely been the most effective I ...
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Comment on agent fees
Worth their fees
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By: Prospect Estate Agency
Jan 09, 2018
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Thank you for sharing your positive experience with our team in Winnersh. ...

“We recently bought our new home, advertised through Prospect. We ......”

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Jan 23,2017
Minithumbup
Hannah
By: 'N/A'
Jan 23,2017
0 people found
this helpful
We recently bought our new home, advertised through Prospect. We found Hannah to be really helpful during the time it took to exchange and complete. When I picked up the keys, there was a beautiful bouquet of flowers for us too, which was a lovely ...
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By: Prospect Estate Agency
Jan 24, 2017
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Thank you for the five stars ...

“Hannah has been fantastic throughout the purchase of our new ......”

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Jan 19,2017
Minithumbup
Hannah
By: 'Michelle'
Jan 19,2017
0 people found
this helpful
Hannah has been fantastic throughout the purchase of our new property, she has kept us up to date and has been invaluable in liasing with solicitors....
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By: Prospect Estate Agency
Jan 24, 2017
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Thank you for the five stars. ...

“Ben was organised, attentive and hard-working. We felt he did ......”

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Jun 17,2016
Minithumbup
Ben
By: 'Nigel & Sue'
Jun 17,2016
0 people found
this helpful
Ben was organised, attentive and hard-working. We felt he did his professional (and successful) best for us in a complex situation - a very refreshing change from other agents we have known. Well done Prospect!...
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Comment on agent fees
What was quoted was what we paid.
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By: Prospect Estate Agency
Jun 20, 2016
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Thank you for the five stars ...

“I was very disappointed with the sales process, we were ......”

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May 19,2016
Minithumbdown
By: 'Steve'
May 19,2016
0 people found
this helpful
I was very disappointed with the sales process, we were promised a lot when the house was taken on. However, when it actually came to the sale of the property it was poor. We were told we had 9 viewings one Saturday, and one person turned ...
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By: Hilary Tinsley
Jun 09, 2016
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We are disappointed that the service you received was not to the standard that we pride ourselves on. Please contact the Director, Ian Macbeth on 0118 979 7770, to arrange a meeting to go over the points raised. ...

“Ben and all the staff at Prospect were fantastic. What ......”

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May 09,2016
Minithumbup
Ben
By: 'Paul F'
May 09,2016
0 people found
this helpful
Ben and all the staff at Prospect were fantastic. What can I write except very very good! Ben got us a fantastic price on our property and all the guys, especially Thomas, were all very helpful not just on the phone, but also on viewings. ...
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Comment on agent fees
Fees were competitive
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By: Prospect Estate Agency
May 09, 2016
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Thank you for the recommendation. ...

“Did sell my house through the agent but not kept ......”

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Apr 12,2016
Minithumbdown
By: 'Gerry Byrne'
Apr 12,2016
0 people found
this helpful
Did sell my house through the agent but not kept in the loop being top of the chain after Adele left without my knowlege. Had to comunicate myself with all the parties involved in the chain to get completion in the end. Did not rate ...
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Comment on agent fees
Poor for the work actually done.
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“I was selling my property through another agent and was ......”

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Mar 01,2016
Minithumbdown
By: 'Disgruntled of RG10'
Mar 01,2016
2 people found
this helpful
I was selling my property through another agent and was subject to a spurious booking by C* T* (possibly others too, but I cannot evidence that) combined with a marketing campaign by B* H* encouraging me to move my business to Prospect Estate Agency. I ...
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“We were 100% delighted from the start when Ben came round ......”

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Oct 31,2015
Minithumbup
Ben
By: 'Mrs Greenfield'
Oct 31,2015
0 people found
this helpful
We were 100% delighted from the start when Ben came round to value the house to the end! Ben listened and understood that we needed to find a buyer quickly as we had already seen the house we wanted. Where other Estate Agents had under-valued the ...
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By: Prospect Estate Agency
Nov 18, 2015
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Thank you for the five stars and for recommending us. ...

“This agent went above and beyond, even though it was ......”

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Oct 09,2015
Minithumbup
By: 'Mandy B'
Oct 09,2015
0 people found
this helpful
This agent went above and beyond, even though it was the Camberley branch that sold the property, it was Adele who was on hand to answer all my questions and kept me informed on the progress of the sale. There were a lot of problems ...
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By: Prospect Estate Agency
Oct 19, 2015
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Thank you for the positive comments. ...

“Adele contacted me to introduce herself after we had accepted ......”

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Oct 01,2015
Minithumbup
By: 'Michelle Dickson'
Oct 01,2015
0 people found
this helpful
Adele contacted me to introduce herself after we had accepted the offer on our house. She has been a 'god send' in liaising with other agents and solicitors and keeping us updated with where we are in the process. I actually feel quite relaxed as ...
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By: Prospect Estate Agency
Oct 05, 2015
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Thank you for the five stars ...

“I wasn't overly impressed with the services for selling my ......”

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Aug 17,2015
Minithumbdown
By: 'Kingston'
Aug 17,2015
0 people found
this helpful
I wasn't overly impressed with the services for selling my house, it took ages to sell, we have tonnes of no shows, I often ended up showing around people by myself as prospect were too busy etc. However Adele in the after sales team was ...
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Was this helpful? Yes
By: Prospect Estate Agency
Aug 19, 2015
View all comments (1)
Whilst we are delighted that the service from Adele was amazing, we are very disappointed that you had so many 'no shows' and that our staff were not available to undertake viewings. Please contact me so that I can look into this more fully. Hilary Tinsley Support & Operations Manager, 0118 907 3128 or htinsley@prospect.co.uk ...

“Both Ben and Adele have been absolute stars through the ......”

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Aug 10,2015
Minithumbup
Ben
By: 'Nurul'
Aug 10,2015
0 people found
this helpful
Both Ben and Adele have been absolute stars through the process of selling our house. Ben is always the cool professional and calmly guided us through the process of putting our house on the market, sorting out the viewing and ensured we got the price ...
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By: Prospect Estate Agents
Aug 13, 2015
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Thank you or taking the time to write us such a great review. Thank you for recommending us. ...

“We were first time buyers and Prospects made the whole ......”

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Jul 15,2015
Minithumbup
Ben
By: 'keith wilkie'
Jul 15,2015
0 people found
this helpful
We were first time buyers and Prospects made the whole process really easy from beginning until the end. Adele was always on hand to keep us informed of what was happening and what we needed to do next, she made dealing with our solicitors much ...
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Comment on agent fees
Agents fees were very competitive
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By: Prospect Estate Agency
Jul 16, 2015
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Thank yo for sharing your 'excellent service' experience and for the five stars. ...

“Ben Hamlin, the branch manager over valued the property and ......”

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Jun 22,2015
Minithumbdown
By: 'Grainger'
Jun 22,2015
0 people found
this helpful
Ben Hamlin, the branch manager over valued the property and didn't deliver on the promises he made regarding the services they offered. Once he had us "signed up" he showed no further interest in the sale of the property and left it to Hugo and ...
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“We decided to sign with Prospect Winnersh in February 2015 as ......”

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May 16,2015
Minithumbdown
By: 'Simone'
May 16,2015
1 people found
this helpful
We decided to sign with Prospect Winnersh in February 2015 as we were looking to sell our property. After a reasonable sales pitch from Ben Hamlin the branch manager who promised us all sorts of wonderful things, we went eith Prospect. That was more or less ...
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Was this helpful? Yes
By: Prospect Estate Agency
May 19, 2015
View all comments (1)
We are sorry that you have not experienced the service that we pride ourselves on and there were problems with viewings. All viewing should be confirmed with the vendor and this has been reiterated to the team. We did book 36 viewings whilst marketing your property but regretfully some people do not attend or cancel, even though we do contact them the day before the appointment to check that they are going to attend. We wish you every success with your onward move and are sorry that we were una ...

“The engagement with Prospect was professional throughout the transaction from ......”

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May 06,2015
Minithumbup
By: 'Michael'
May 06,2015
0 people found
this helpful
The engagement with Prospect was professional throughout the transaction from the initial valuation through the sales process. Our regular weekly update calls with Hugo were very welcome and helped move along what ended up a more complicated transaction than we originally envisaged. Of the estate ...
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By: Prospect Estate Agency
May 06, 2015
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Thank you for the five stars. ...

“Very supportive and friendly, let me ask lots of stupid ......”

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Apr 07,2015
Minithumbup
By: 'Neuk'
Apr 07,2015
0 people found
this helpful
Very supportive and friendly, let me ask lots of stupid questions and kept me calm. Took the time to call us and also very active on email which was great as it reduced number of visits to the office!...
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By: Prospect Estate Agency
Apr 08, 2015
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Thanks you for the five stars ...

“The service, support & efficiency we received from Hugo (Chapman) & Adele (......”

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Mar 20,2015
Minithumbup
By: 'Claudine Pound'
Mar 20,2015
0 people found
this helpful
The service, support & efficiency we received from Hugo (Chapman) & Adele (Jode) were excellent - second to none. They communicated with us on a regular basis from viewing the property to completion, keeping us in the loop at all times. As for everyone, this was a ...
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By: Prospect Estate Agency
Mar 25, 2015
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Thank you for sharing your positive experience. ...

“We bought our new house via Prospect Estate Agents in ......”

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Mar 13,2015
Minithumbup
By: 'Pedro Fernandes'
Mar 13,2015
0 people found
this helpful
We bought our new house via Prospect Estate Agents in Winnersh. Hugo was always available to talk and always responded promptly to emails, which made us feel reassured that progress was being made. Adele also was a great help, even helping us arrange insurance for ...
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By: Prospect Estate Agency
Mar 16, 2015
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Thank you for the recommendation. ...

“I have recently purchased 2 properties from Prospect Estate Agency. The ......”

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Mar 11,2015
Minithumbup
By: 'Waseem Raja'
Mar 11,2015
0 people found
this helpful
I have recently purchased 2 properties from Prospect Estate Agency. The sale of both of these properties was overseen by sales progression team and my point of contact was Adele Jode who dealt with solicitors, vendor and myself and kept the process as painless as possible ...
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By: Prospect Estate Agency
Mar 13, 2015
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Thank you for sharing your comments and we look forward to assisting again you in the future. ...

“I was very pleased to have met such a professional ......”

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Mar 07,2015
Minithumbup
By: 'Kal'
Mar 07,2015
0 people found
this helpful
I was very pleased to have met such a professional invidual as Hugo as my first contact with Prospects. I was treated with great appreciation and the transaction went very smoothly. Overall if I was to ever purchase or sell a property in Berkshire then ...
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By: Prospect Estate Agency
Mar 13, 2015
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Thank you for the positive comment. ...

“Adele went the extra yard for us beyond the standard ......”

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Mar 03,2015
Minithumbup
By: 'Andrew P'
Mar 03,2015
0 people found
this helpful
Adele went the extra yard for us beyond the standard scope of services. We were very impressed with her follow up services. Hugo was very professional in closing the transaction and also very approachable. A huge thank you to both of you for your kind ...
read full review
Was this helpful? Yes
By: Prospect Estate Agency
Mar 13, 2015
View all comments (1)
Thank you for sharing your positive comments. ...

“Hugo and Adele at Prospect Winnersh office handled our sale. ......”

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Mar 02,2015
Minithumbup
By: 'Richard & Tracey Scott'
Mar 02,2015
0 people found
this helpful
Hugo and Adele at Prospect Winnersh office handled our sale. As with all sales of property, there were a number of challenges along the way compounded by the fact we were managing this from overseas and not able to attend in person. The attitude and ...
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By: Prospect Estate Agency
Mar 02, 2015
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Many thanks for the recommendation. ...

“We bought & sold through Prospect. Firstly we dealt with Ryan ......”

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Feb 10,2015
Minithumbup
By: 'Mrs A Jones'
Feb 10,2015
0 people found
this helpful
We bought & sold through Prospect. Firstly we dealt with Ryan the manager, apparently he has been moved to the Camberley office now (poor them) he was a complete bully, he had a very slimy cocky (typical estate agent) attitude. Then we dealt with Hugo, apart ...
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Comment on agent fees
Too high!
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By: Prospect Estate Agency
Feb 16, 2015
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We are very sorry that you found one of our staff did not offer the level of service that we pride ourselves on and are delighted that Hugo was so pleasant to deal with. ...

“Both Dan and Hugo kept me informed regularly throughout the ......”

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Feb 06,2015
Minithumbup
By: 'Alex Ferrin'
Feb 06,2015
0 people found
this helpful
Both Dan and Hugo kept me informed regularly throughout the sale of my property. At all times I found them both very professional and helpful as this is the first time I have sold my house. I would definitely sell or buy through Propspects again....
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By: Prospect Estate Agency
Feb 09, 2015
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Thank you for the positive review. ...

“Overall our sales transaction was really smooth, however, like all ......”

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Feb 02,2015
Minithumbup
By: 'Harps'
Feb 02,2015
0 people found
this helpful
Overall our sales transaction was really smooth, however, like all sales and purchases, things don't always go to plan - whenever there was a need to communicate with Prospect, Hugo was efficient, returned calls promptly and able to chase people as and when necessary. Hugo ...
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By: Prospect Estate Agency
Feb 09, 2015
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Thanks for sharing your positive experience ...

“HUgo was very helpful in selling our property always available ......”

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Feb 01,2015
Minithumbup
By: 'Christine May'
Feb 01,2015
0 people found
this helpful
HUgo was very helpful in selling our property always available to talk to. Adele has been absolutely amazing through our problems we have had we previously selling through another agent but buying a property through Prospect she went out of her way to try and ...
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By: Prospect Estate Agency
Feb 02, 2015
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Thank you for the recommendation. ...

“Very helpful and persistant in finding the right buyer for ......”

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Jan 09,2015
Minithumbup
By: 'Mr & Mrs Khan'
Jan 09,2015
0 people found
this helpful
Very helpful and persistant in finding the right buyer for our property. Very supportive when our purchase too longer than expected. Hugo was personally involved in proceedings until completion which we very much appreciated since it's above and beyond what we would have expected his ...
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By: Prospect Estate Agency
Jan 09, 2015
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Thank you for sharing your positive comments ...
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Last updated at 10:09 AM 14/01/2016 by allAgents

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