“Excellent Estate Agents...”
5 Star Review
Oct 30,2020
By:
'Amy'
Oct 30,2020
Services: Sales (as a Buyer)
Sold price: £155000
Would you recommend?: Yes
Postcode: BL3
Sales (as a Buyer)
Sold price: £155000
Postcode: BL3
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Karen & the team at Miller Metcalfe have been excellent the whole way through. Excellent service I would definitely recommend. We could not have wished for a better estate agent. Thank you so much Karen...
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1 Star Review
Apr 24,2019
By:
'Mark'
Apr 24,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M30
Lettings (as a Tenant)
Postcode: M30
0
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Impossible to get a straight answer from them, they hide omit any information they think may put you off until you've already paid enough in fees that you're committed. Never been contacted by them, have had to phone everyday to nudge them ever so slightly ...
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Comment on agent fees
Well so far I'm not seeing much value for money
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“TOXIC COMPANY! (this Review covers both Merchants Place and Bradshawgate, ......”
1 Star Review
Jun 06,2017
By:
'Justice'
Jun 06,2017
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: BL1
Lettings (as a Landlord)
Postcode: BL1
7
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TOXIC COMPANY!
(this Review covers both Merchants Place and Bradshawgate, Bolton Branch!).
I cannot stress strongly enough to avoid this Company for all aspects of Property Management!
They are completely incompetent, unprofessional and have no moral compass or conscience whatsoever!
Placed my property with them ...
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“Carol has been very helpful with any query we have ......”
5 Star Review
Apr 19,2016
By:
'Ah92'
Apr 19,2016
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: BL6
Lettings (as a Tenant)
Rent PCM: £550
Postcode: BL6
0
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Carol has been very helpful with any query we have had! She responds quickly to all my emails and is a pleasure to speak to on the phone!...
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“Over the last month, Carol has assisted me in dealing ......”
5 Star Review
Apr 19,2016
By:
'Sue'
Apr 19,2016
Services: Lettings (as a Landlord)
Rent PCM: £575
Would you recommend?: Yes
Postcode: M28
Lettings (as a Landlord)
Rent PCM: £575
Postcode: M28
1
people found
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Over the last month, Carol has assisted me in dealing with challenging tenants. At all times, Carol acted professionally and quickly in advising me on the course of action to take and kept me updated at all times....
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“Carol responded promptly and efficiently to my request for help ......”
5 Star Review
Apr 11,2016
By:
'MrsG'
Apr 11,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BL1
Lettings (as a Landlord)
Postcode: BL1
0
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Carol responded promptly and efficiently to my request for help to mitigate a potential breach of tenancy contract. Much appreciated...
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“My overall experience with miller Metcalfe has been utterly shocking. ......”
2 Star Review
Apr 08,2016
By:
'Bbarker'
Apr 08,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BL3
Lettings (as a Tenant)
Postcode: BL3
0
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My overall experience with miller Metcalfe has been utterly shocking. I've been passed from pilar to post but have finally ended up getting carol and she's been great. She's a real credit to their company and if other people filled by her example the company ...
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“I had a few issue with some repairs to my ......”
5 Star Review
Apr 07,2016
By:
'Chris'
Apr 07,2016
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: WA3
Lettings (as a Tenant)
Rent PCM: £550
Postcode: WA3
0
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I had a few issue with some repairs to my Rental Property which took some time to rectify for various reasons. I found Carol extremely helpful and kept me informed of progress in a thoroughly professional and courtesy manor....
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n/a
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“Carol handled a complaint logged by myself regarding a property ......”
5 Star Review
Mar 31,2016
By:
'Mike'
Mar 31,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M27
Lettings (as a Tenant)
Postcode: M27
0
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Carol handled a complaint logged by myself regarding a property I recently rented through Miller Metcalfe in Swinton, following a mistake made advertising white goods included upon request and when I moved into the property there were no white goods included. My complaint ended up ...
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“Having a long list of maintenance issues at the property ......”
5 Star Review
Mar 26,2016
By:
'Very'
Mar 26,2016
Services: Lettings (as a Tenant)
Rent PCM: £435
Would you recommend?: Yes
Postcode: PR7
Lettings (as a Tenant)
Rent PCM: £435
Postcode: PR7
0
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Having a long list of maintenance issues at the property I currently rent - Carol has been exceptionally helpful in pushing through the maintenance work, even being available on a Sunday and in the evenings to update me on the progress.
It's a shame more ...
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“I am a landlord of a flat which has been ......”
5 Star Review
Mar 23,2016
By:
'Roz'
Mar 23,2016
Services: Lettings (as a Landlord)
Rent PCM: £650
Would you recommend?: Yes
Postcode: M30
Lettings (as a Landlord)
Rent PCM: £650
Postcode: M30
0
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I am a landlord of a flat which has been managed by miller Metcalfe for 2.5 years. Carol has just started looking after my flat following reorganisation - there was an ongoing issue which in the very short time carol has been my point of contact ...
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Comment on agent fees
Reasonable
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“Siobhan has assisted me with a problem tenant and swift ......”
5 Star Review
Mar 09,2016
By:
'Emma82'
Mar 09,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BL1
Lettings (as a Landlord)
Postcode: BL1
0
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Siobhan has assisted me with a problem tenant and swift action helped secure assured me that I chose the right agent to look after my house. Thank you to the whole leggings team and Millers...
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Comment on agent fees
Yes
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“I would recommend Carol who always replies promptly to emails ......”
4 Star Review
Mar 03,2016
By:
'ashley010'
Mar 03,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BL4
Lettings (as a Landlord)
Postcode: BL4
0
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I would recommend Carol who always replies promptly to emails in a professional but friendly manner. Carol takes responsibility for dealing with enquiries and finding answers which is very reassuring from a landlord's perspective....
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Comment on agent fees
fees are comnpetitive
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“I would like to thank Carol Williamson for the way ......”
5 Star Review
Feb 29,2016
By:
'Damien'
Feb 29,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BL1
Lettings (as a Landlord)
Postcode: BL1
0
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I would like to thank Carol Williamson for the way she deals with maintenance issues on the properties I own. She is very professional and very quick to respond to any issues I have....
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“I have been dealing with Davina and I must say ......”
5 Star Review
Feb 26,2016
By:
'Ivan'
Feb 26,2016
Services: Property Management
Rent PCM: £600
Would you recommend?: Yes
Postcode: BL1
Property Management
Rent PCM: £600
Postcode: BL1
0
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I have been dealing with Davina and I must say that all information requested has been forwarded as promised and without delay.
I understand that Davina is new to the company and I feel that she is a very good addition to the company. She ...
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Comment on agent fees
Reasonable
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“After an initial mixup due to one member of staff ......”
5 Star Review
Feb 19,2016
By:
'Tim'
Feb 19,2016
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: Yes
Postcode: BL1
Lettings (as a Tenant)
Rent PCM: £800
Postcode: BL1
0
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After an initial mixup due to one member of staff moving departments, Siobhan picked it up and has been brilliant. Thanks very much....
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“Very responsive and helpful to both me as the landlord ......”
5 Star Review
Feb 18,2016
By:
'Ann'
Feb 18,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BL6
Lettings (as a Landlord)
Postcode: BL6
0
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Very responsive and helpful to both me as the landlord and also sensitive to the needs of the tenant. Efficient in addressing problems and also provides regular updates to interested parties on progress. A welcome change in my previous experiences!!...
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Comment on agent fees
Standard charges
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“Carol has been very kind and helpful and has dealt ......”
5 Star Review
Feb 17,2016
By:
'Carol'
Feb 17,2016
Services: Lettings (as a Tenant)
Rent PCM: £430
Would you recommend?: Yes
Postcode: BL1
Lettings (as a Tenant)
Rent PCM: £430
Postcode: BL1
0
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Carol has been very kind and helpful and has dealt very well with my request and my issue. She sorted it out quickly and professionally. She is the second time that she has helped me very efficiently. I really suggest her!...
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Comment on agent fees
Good
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“Carol was extremely efficient in her dealing with the maintenance ......”
5 Star Review
Feb 17,2016
By:
'Aaron'
Feb 17,2016
Services: Lettings (as a Landlord)
Rent PCM: £950
Would you recommend?: Yes
Postcode: M28
Lettings (as a Landlord)
Rent PCM: £950
Postcode: M28
0
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Carol was extremely efficient in her dealing with the maintenance of my property today, kept me informed at every stage which is very reassuring as a landlord. A pleasure to deal with and a great asset to Miller Metcalfe....
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Comment on agent fees
Good (ish)
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“Carol is always fantastic when we need repairs or have ......”
5 Star Review
Feb 16,2016
By:
'anonymous'
Feb 16,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: OL2
Lettings (as a Tenant)
Postcode: OL2
0
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Carol is always fantastic when we need repairs or have questions we always contact carol directly. She responds and takes action very quickly....
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“Carol was professional, thorough and dealt with my maintenance query ......”
5 Star Review
Feb 16,2016
By:
'C'
Feb 16,2016
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: M28
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: M28
0
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Carol was professional, thorough and dealt with my maintenance query quickly. I would certainly recommend Carol based on my experience....
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“Carol williamson ; excellent support, very good communication. Very good organising ......”
5 Star Review
Feb 12,2016
By:
'Erhan'
Feb 12,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BL1
Lettings (as a Tenant)
Postcode: BL1
0
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Carol williamson ; excellent support, very good communication. Very good organising and helping for maintenance. In person she is trying to do best all the time with effort. I think agency is very licky to work with Carol, she sorted our problems as soon as possible ...
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“Carol handled a recent repair issue with my flat very ......”
5 Star Review
Feb 08,2016
By:
'S'
Feb 08,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BL6
Lettings (as a Landlord)
Postcode: BL6
0
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Carol handled a recent repair issue with my flat very well and efficiently. She liaised with the tenant and myself well and arranged for a job to be done in a timely and cost-effective manner....
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“There was a problem with my rental property and the ......”
5 Star Review
Feb 04,2016
By:
'Simon'
Feb 04,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: PR7
Lettings (as a Landlord)
Postcode: PR7
0
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There was a problem with my rental property and the people who usually deal with it were away. Carol took over this issue and was able, within only a couple of hours, to provide me with a solution that I was able to progress. This ...
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Comment on agent fees
They are standard for this level of management
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“Carol has recently assisted greatly in resolving to our satisfaction ......”
4 Star Review
Feb 03,2016
By:
'Colin'
Feb 03,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: M28
Lettings (as a Landlord)
Postcode: M28
0
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Carol has recently assisted greatly in resolving to our satisfaction a long running issue not of her making. When she became involved she ensured that the matter was dealt promptly with by her colleagues. She helped turn a negative experience into a positive one. Carol ...
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“Very good service when a problem occurred at the property. ......”
5 Star Review
Feb 02,2016
By:
'Jackie'
Feb 02,2016
Services: Property Management
Would you recommend?: Yes
Postcode: WA3
Property Management
Postcode: WA3
0
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Very good service when a problem occurred at the property. Both tenant and myself( landlord) very happy with the prompt service. Always get back to me immediately. Thank you...
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Comment on agent fees
Very reasonable
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“Efficient maintenance coordinator. Responds to questions quickly and you can ......”
5 Star Review
Feb 02,2016
By:
'K'
Feb 02,2016
Services: Lettings (as a Landlord)
Rent PCM: £575
Would you recommend?: Yes
Postcode: WA3
Lettings (as a Landlord)
Rent PCM: £575
Postcode: WA3
0
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Efficient maintenance coordinator. Responds to questions quickly and you can trust that repairs are being carried out when agreed. Seems to get good quotes on repairs and gives peace of mind as a landlord. Responds to emails out of hours which is nice to see....
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Comment on agent fees
Fees for agency as a whole are reasonable
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“We have contacted Carol on several occasions re maintenance issues ......”
5 Star Review
Jan 29,2016
By:
'Sarah'
Jan 29,2016
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: WA3
Lettings (as a Tenant)
Rent PCM: £750
Postcode: WA3
0
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We have contacted Carol on several occasions re maintenance issues with the rental propertty, on each occasion Carol has been very helpful getting the issue resolved (where possible), in a matter of days....
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“Just like to say Carol has been fantastic. Her willingness ......”
5 Star Review
Jan 27,2016
By:
'Miller'
Jan 27,2016
Services: Lettings (as a Tenant)
Rent PCM: £1050
Would you recommend?: Yes
Postcode: M28
Lettings (as a Tenant)
Rent PCM: £1050
Postcode: M28
0
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Just like to say Carol has been fantastic. Her willingness to go above and beyond when we have needed assistance has been a breath of fresh air....
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Comment on agent fees
Average
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“I am a Landlord and deal with Carol in the ......”
5 Star Review
Jan 26,2016
By:
'James'
Jan 26,2016
Services: Lettings (as a Landlord)
Rent PCM: £695
Would you recommend?: Yes
Postcode: BL8
Lettings (as a Landlord)
Rent PCM: £695
Postcode: BL8
0
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I am a Landlord and deal with Carol in the maintenance department as she is excellent in dealing with the tenants and contractors....
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Comment on agent fees
Fees are fine
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