54% sales valuation accuracy
100% sales fee satisfaction
63% lettings valuation accuracy
58% lettings fee satisfaction
...left to get your reviews in for the
2022 allAgents Estate & Letting Agents Awards
Sep 26,2011
Sep 26,2011
5
people found
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Very nice until you sign on the dotted line!
After your mistake of letting from them they have no interest in you at all!!!
Never return your calls, and when you do get to speak its just lies lies and more lies!
Avoid at all costs
After your mistake of letting from them they have no interest in you at all!!!
Never return your calls, and when you do get to speak its just lies lies and more lies!
Avoid at all costs
What agent could do to change your mind?
Be interested in more than just the rent coming throughAttached Filesnbsp;
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Latest Reviews
24th Apr 2019
reviewed by 'Mark'
19th Apr 2016
reviewed by 'Ah92'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 54% | 100% | £155,000 | £155,000 |
| Lettings | 63% | 58% | £395 | £1,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 20 | 3 | 21 | 4 | 0 | 0 | 1 | 0 | 3 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Oct 30,2020
Oct 30,2020
0
people found
this helpful
this helpful
Karen & the team at Miller Metcalfe have been excellent the whole way through. Excellent service I would definitely recommend. We could not have wished for a better estate agent. Thank you so much Karen...
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Oct 30, 2020
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Hello Amy, thank you for your lovely review! :) ...
Apr 24,2019
Apr 24,2019
0
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this helpful
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Impossible to get a straight answer from them, they hide omit any information they think may put you off until you've already paid enough in fees that you're committed. Never been contacted by them, have had to phone everyday to nudge them ever so slightly ...
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Comment on agent fees
Well so far I'm not seeing much value for money
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Jun 06,2017
Jun 06,2017
7
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this helpful
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TOXIC COMPANY!
(this Review covers both Merchants Place and Bradshawgate, Bolton Branch!).
I cannot stress strongly enough to avoid this Company for all aspects of Property Management!
They are completely incompetent, unprofessional and have no moral compass or conscience whatsoever!
Placed my property with them ...
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Apr 19,2016
Apr 19,2016
0
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Carol has been very helpful with any query we have had! She responds quickly to all my emails and is a pleasure to speak to on the phone!...
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Apr 19,2016
Apr 19,2016
1
people found
this helpful
this helpful
Over the last month, Carol has assisted me in dealing with challenging tenants. At all times, Carol acted professionally and quickly in advising me on the course of action to take and kept me updated at all times....
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Apr 11,2016
Apr 11,2016
0
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Carol responded promptly and efficiently to my request for help to mitigate a potential breach of tenancy contract. Much appreciated...
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Apr 11, 2016
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Hello Mrs G. Thank you for your review of Carol and I am pleased she was able to help! Have a great day ...
Apr 08,2016
Apr 08,2016
0
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this helpful
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My overall experience with miller Metcalfe has been utterly shocking. I've been passed from pilar to post but have finally ended up getting carol and she's been great. She's a real credit to their company and if other people filled by her example the company ...
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Apr 11, 2016
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Dear Bbarker, I am sorry you have not had the best experience with our lettings and property management team but am pleased Carol has been able to help with your issues. Your feedback is really important to us and helps us to improve our customer service. Please contact the team direct if you have any issues and we would be happy to help! Have a great day ...
Apr 07,2016
Apr 07,2016
0
people found
this helpful
this helpful
I had a few issue with some repairs to my Rental Property which took some time to rectify for various reasons. I found Carol extremely helpful and kept me informed of progress in a thoroughly professional and courtesy manor....
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n/a
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Apr 08, 2016
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Hi Chris,
Thank you for this great review of Carol. I am pleased we have been able to help, have a great day! ...
Mar 31,2016
Mar 31,2016
0
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this helpful
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Carol handled a complaint logged by myself regarding a property I recently rented through Miller Metcalfe in Swinton, following a mistake made advertising white goods included upon request and when I moved into the property there were no white goods included. My complaint ended up ...
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Mar 31, 2016
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Hello Mike. Thank you for taking the time to leave this review of Carol and I am pleased she was able to resolve your issue quickly. Thank you for renting through Miller Metcalfe, have a fantastic day! ...
Mar 26,2016
Mar 26,2016
0
people found
this helpful
this helpful
Having a long list of maintenance issues at the property I currently rent - Carol has been exceptionally helpful in pushing through the maintenance work, even being available on a Sunday and in the evenings to update me on the progress.
It's a shame more ...
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Mar 29, 2016
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Thanks for this lovely review of Carol and I am pleased we were able to sort out your maintenance problems. If you need anything else please don't hesitate to get in touch with the team :) Many thanks ...
Mar 23,2016
Mar 23,2016
0
people found
this helpful
this helpful
I am a landlord of a flat which has been managed by miller Metcalfe for 2.5 years. Carol has just started looking after my flat following reorganisation - there was an ongoing issue which in the very short time carol has been my point of contact ...
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Comment on agent fees
Reasonable
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Mar 24, 2016
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Hi Roz. Thank you for leaving this great review of Carol. Feedback is really important to us and we appreciate you taking the time to recognise Carol for her help and professionalism. Have a great Easter! ...
Mar 09,2016
Mar 09,2016
0
people found
this helpful
this helpful
Siobhan has assisted me with a problem tenant and swift action helped secure assured me that I chose the right agent to look after my house. Thank you to the whole leggings team and Millers...
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Yes
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Mar 09, 2016
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Hi Emma. Thank you for this great review of Siobhan, I am pleased were able to help. Have a lovely day! ...
Mar 03,2016
Mar 03,2016
0
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I would recommend Carol who always replies promptly to emails in a professional but friendly manner. Carol takes responsibility for dealing with enquiries and finding answers which is very reassuring from a landlord's perspective....
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Comment on agent fees
fees are comnpetitive
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Mar 03, 2016
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Hi Ashley
Thank you for this fantastic review of Carol, we are always happy to help out. Have a great day! ...
Feb 29,2016
Feb 29,2016
0
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I would like to thank Carol Williamson for the way she deals with maintenance issues on the properties I own. She is very professional and very quick to respond to any issues I have....
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Feb 29, 2016
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Hi Damien. Thank you for taking the time to leave this fantastic review of Carol and the lettings team. Have a great day! ...
Feb 26,2016
Feb 26,2016
0
people found
this helpful
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I have been dealing with Davina and I must say that all information requested has been forwarded as promised and without delay.
I understand that Davina is new to the company and I feel that she is a very good addition to the company. She ...
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Comment on agent fees
Reasonable
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Feb 29, 2016
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Morning Ivan, thank you for this fantastic review. Please recommend Miller Metcalfe to your friends.
Best wishes :) ...
Feb 19,2016
Feb 19,2016
0
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this helpful
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After an initial mixup due to one member of staff moving departments, Siobhan picked it up and has been brilliant. Thanks very much....
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Feb 18,2016
Feb 18,2016
0
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Very responsive and helpful to both me as the landlord and also sensitive to the needs of the tenant. Efficient in addressing problems and also provides regular updates to interested parties on progress. A welcome change in my previous experiences!!...
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Comment on agent fees
Standard charges
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Feb 18, 2016
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Morning Anna.I am pleased Carol has been able to help, be sure to recommend us to your friends and family :) Have a great day ...
Feb 17,2016
Feb 17,2016
0
people found
this helpful
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Carol has been very kind and helpful and has dealt very well with my request and my issue. She sorted it out quickly and professionally. She is the second time that she has helped me very efficiently. I really suggest her!...
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Comment on agent fees
Good
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Feb 17,2016
Feb 17,2016
0
people found
this helpful
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Carol was extremely efficient in her dealing with the maintenance of my property today, kept me informed at every stage which is very reassuring as a landlord. A pleasure to deal with and a great asset to Miller Metcalfe....
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Comment on agent fees
Good (ish)
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Feb 18, 2016
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Morning Aaron, thank you for taking the time to leave this fantastic review of Carol. Have a great day :) ...
Feb 16,2016
Feb 16,2016
0
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Carol is always fantastic when we need repairs or have questions we always contact carol directly. She responds and takes action very quickly....
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Feb 16, 2016
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Thank you for this review of Carol. I am pleased she is always able to help, please recommend us to your family and friends! :) ...
Feb 16,2016
Feb 16,2016
0
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Carol was professional, thorough and dealt with my maintenance query quickly. I would certainly recommend Carol based on my experience....
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Feb 16, 2016
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Thanks for this fantastic review and be sure to recommend Carol and the lettings team to your friends :) ...
“Carol williamson ; excellent support, very good communication. Very good organising ......”
Feb 12,2016
Feb 12,2016
0
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this helpful
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Carol williamson ; excellent support, very good communication. Very good organising and helping for maintenance. In person she is trying to do best all the time with effort. I think agency is very licky to work with Carol, she sorted our problems as soon as possible ...
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Feb 12, 2016
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Thank you for this great feedback of Carol. Have a lovely weekend! ...
Feb 08,2016
Feb 08,2016
0
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Carol handled a recent repair issue with my flat very well and efficiently. She liaised with the tenant and myself well and arranged for a job to be done in a timely and cost-effective manner....
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Feb 08, 2016
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Thank you for leaving this review of Carol. I am pleased we were able to handle this issue efficiently for you. Many thanks ...
Feb 04,2016
Feb 04,2016
0
people found
this helpful
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There was a problem with my rental property and the people who usually deal with it were away. Carol took over this issue and was able, within only a couple of hours, to provide me with a solution that I was able to progress. This ...
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Comment on agent fees
They are standard for this level of management
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Feb 05, 2016
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Hi Simon. Thank you for taking the time to leave a review of Carol. I am pleased we were able to help out in this situation. Many thanks! ...
Feb 03,2016
Feb 03,2016
0
people found
this helpful
this helpful
Carol has recently assisted greatly in resolving to our satisfaction a long running issue not of her making. When she became involved she ensured that the matter was dealt promptly with by her colleagues. She helped turn a negative experience into a positive one. Carol ...
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Feb 03, 2016
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Hi Colin.
Thank you for taking the time to leave this review. I am pleased we were able to deal with everything promptly
Thanks ...
Feb 02,2016
Feb 02,2016
0
people found
this helpful
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Very good service when a problem occurred at the property. Both tenant and myself( landlord) very happy with the prompt service. Always get back to me immediately. Thank you...
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Comment on agent fees
Very reasonable
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Feb 02, 2016
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Hi Jackie
Thank you for taking the time to leave this lovely review of Carol. Many thanks ...
Feb 02,2016
Feb 02,2016
0
people found
this helpful
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Efficient maintenance coordinator. Responds to questions quickly and you can trust that repairs are being carried out when agreed. Seems to get good quotes on repairs and gives peace of mind as a landlord. Responds to emails out of hours which is nice to see....
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Comment on agent fees
Fees for agency as a whole are reasonable
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Feb 02, 2016
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Thank you for this great review of Carol. I am pleased she has been able to help whenever possible.
Many thanks ...
Jan 29,2016
Jan 29,2016
0
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We have contacted Carol on several occasions re maintenance issues with the rental propertty, on each occasion Carol has been very helpful getting the issue resolved (where possible), in a matter of days....
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Jan 29, 2016
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Hi Sarah
Thank you for getting in contact and leaving this fantastic review. We are glad we have been able to resolve any issues you have had.
Many thanks ...
Jan 27,2016
Jan 27,2016
0
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Just like to say Carol has been fantastic. Her willingness to go above and beyond when we have needed assistance has been a breath of fresh air....
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Comment on agent fees
Average
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Jan 27, 2016
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Thanks for this lovely review of Carol and I am pleased we have been able to assist.
Many thanks ...
Jan 26,2016
Jan 26,2016
0
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I am a Landlord and deal with Carol in the maintenance department as she is excellent in dealing with the tenants and contractors....
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Comment on agent fees
Fees are fine
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Jan 26, 2016
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Hi James
Thank you for taking the time to leave this fantastic review of Carol and I am pleased she has been excellent to deal with.
Kind regards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 2:28 PM 09/02/2022 by
