“This is the second time they have turned me down ......”
1 Star Review
Feb 24,2015
By:
'farooqahmed'
Feb 24,2015
Branch: Oldham, 509 Middleton Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: OL4
Branch: Oldham, 509 Middleton Road
Sales (Prospective customer)
Postcode: OL4
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This is the second time they have turned me down for the same property. The first time we arranged a viewing but when I turned up they told me that it was actually arranged for another day. I was annoyed and didn't rebook because I was sure that the time agreed was correct as I thought, and I didn't want to use them.
seeing the property still on the market after couple of months, I decided to arrange another viewing, the second time. The day and time was confirmed mutually over the phone. The booking is today at 4:30 and I just thought ill ring to confirm as a precaution, after they failed to turn up last time. the lady I spoke to from Alan Kirkham in Middleton branch, stated that hasn't been able to confirm it with the vendor, there fore the viewing cant go ahead. So I asked her when was she thinking of doing this, she couldn't really answer.
I do get the impression that they either are very unorganised or they don't want to sell certain properties, there must be some internal interest for certain properties and they don't pass on all enquires to the sellers, its just a thought as I cant see any other explanation for an estate agent to keep doing that.
What agent could do to change your mind?
definetly be more organised, you cant confirm viewings and then just don't turn up. and be more transparent and the staff definitely need to be more customer focused be nice.
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