100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
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2024
allAgents People Awards
Feb 22,2015
Feb 22,2015
0
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Great services, property is always let quickly and Beyond are always very helpful and efficient. I would definitely recommend them.
Comment on agent fees
I switched agents to Beyond as they were very competitive and I have no complaints with their service.
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Latest Reviews
9th Dec 2019
reviewed by 'Karina'
19th Mar 2015
reviewed by 'drucan'
19th Mar 2015
reviewed by 'drucan'
6th Mar 2015
reviewed by 'Nick82'
Opening Hours
Address
Beyond Residential
4 Clippers Quay
4 Clippers Quay,Salford Quays
Greater Manchester
M50 3BL
0161 222 8852
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £84,000 | £190,000 |
| Lettings | 100% | 99% | £500 | £950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 0 | 4 | 0 | 0 | 0 | 0 | 0 | 1 | 0 |
Areas covered
- M50
- Manchester City Centre
- M3
- Salford Quays
- M5
- Northern Quarter
- OL7
- Greengate
- M1
- Manchester
- M44
- Salford
- EL4
- WN7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Latest Properties
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Dec 09,2019
Dec 09,2019
0
people found
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Both Joanna and Ben are very pleasant and approachable people to deal with. A whole process, from my first viewing till move-in, was very smooth and quick. I am in touch with both of them and they always make sure that I have everything what ...
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Apr 16,2015
Apr 16,2015
0
people found
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Very pleasant people to deal with. Helpful and courteous.
Any questions were promptly answered and issues swiftly resolved.
Overall, a very pleasant transaction....
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Mar 19,2015
Mar 19,2015
0
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I am using this agent to look after my property only since oct 2014, when there was duplication of land service charge invoice, Rhona helped to sort out in 2 days showing excellent communication skill without the need of prompting, and made me feel reliable. many thanks....
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Mar 19,2015
Mar 19,2015
0
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I am using this agent to look after my property only since oct 2014, when there was duplication of land service charge invoice, Rhona helped to sort out in 2 days showing excellent communication skill without the need of prompting, and made me feel reliable. many thanks...
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Feb 23,2015
Feb 23,2015
0
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We have only been involved with Beyond Residential since September 2014, and as new landlords were unsure of various aspects of what was expected of us. We were helped by Beyond Residential in a way that has given us more confidence in our dealings with our ...
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Comment on agent fees
I think that the monthly fees are what we expected but I think the fee for getting us a replacement tenant (if it happens every 6 months) is quite high at 390 (which includes VAT). That amount would be OK if we got a tenant in every 12 months.
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Feb 22,2015
Feb 22,2015
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Great services, property is always let quickly and Beyond are always very helpful and efficient. I would definitely recommend them....
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Comment on agent fees
I switched agents to Beyond as they were very competitive and I have no complaints with their service.
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Feb 21,2015
Feb 21,2015
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Rhona has been really great to deal with, always efficient and helpful at getting things done. Can highly recommend her and Beyond Residential....
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Comment on agent fees
Very reasonable
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Feb 26,2015
Feb 26,2015
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As a first time landlord and after having a terrible experience with another letting management agency, I was wanting to cut my losses and sell my property until Jo and Rhona from Beyond took over the management of my flat.
They are a pleasure to ...
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Feb 19,2015
Feb 19,2015
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From start to finish my experience with Beyond residential has been smooth and professional. The organisation and experience of the team meant that the whole process of moving was far less stressful, because they also add the personal touch I felt comfortable with all forms ...
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Feb 20,2015
Feb 20,2015
0
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The guys at Beyond Residentials have been very professional and efficient within their services.
They are a close knit team which helps the purchase and renting out of the properties offering flexibility and that additional personal touch.
The apartments in abito and city lofts in ...
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Comment on agent fees
Their fees are pretty much non existent for the works they complete on both renting out and selling the abito/city loft apartments.
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Mar 09,2017
Mar 09,2017
0
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I can't praise the staff at Beyond Residential enough. They are friendly, efficiant & helpful. Joanna & Adrian have been particularly brilliant in my time as a client at Beyond & I would be more than happy to recommend their services. Having been a tennant with Beyond Residential & ...
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Mar 06,2015
Mar 06,2015
0
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Beyond Residential were my letting agent for 2 years. In that time I have found them to be very friendly, approachable, efficient and helpful. Responding positively and quickly to any issues I had. I would have no problem recommending them to friends or returning to them ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints Procedure
1. A person has been appointed in this office to deal with any complaint you may have and you should not hesitate to contact them. Details are set out below:-
Joanna Clyne
Beyond Residential Ltd
Unit 2 Abito
Salford Quays
M50 3BL
2. In the event of your problem not being solved, please put your complaint in writing (if you have not already done so).
3. When we receive your written complaint, we will write to you within 14 days to inform you of our understanding of the circumstances leading to your complaint. You will be invited to make any comments that you may have in relation to this.
4. Within 28 days of receipt of your written complaint, the person dealing with your complaint will write to you, in order to inform you of the outcome of the investigation and to let you know what actions have been or will be taken.
5. If we have not resolved the problem to your satisfaction you should contact the Director, Joanna Clyne, Beyond Residential Ltd, 2 Clarence Street, Manchester M2 4DW. He will conduct a separate review of your complaint and contact you within 14 days to inform you of the conclusion of this review.
6. If you are still dissatisfied, we will attempt to resolve this promptly through negotiation or, where appropriate.
In respect of complaints received from consumers we will follow The Surveyors Ombudsman Service (SOS) approved redress mechanism (NB from 1st April 2010, SOS will be known as Ombudsman Services: Property (OS:P).
In respect of complaints received from persons or organisations in a business capacity we will follow RICS Dispute Resolution Service (in accordance with the mediation process operation by the Royal Institution of Chartered Surveyors).
Last updated at 2:07 PM 06/03/2015 by allAgents
1. A person has been appointed in this office to deal with any complaint you may have and you should not hesitate to contact them. Details are set out below:-
Joanna Clyne
Beyond Residential Ltd
Unit 2 Abito
Salford Quays
M50 3BL
2. In the event of your problem not being solved, please put your complaint in writing (if you have not already done so).
3. When we receive your written complaint, we will write to you within 14 days to inform you of our understanding of the circumstances leading to your complaint. You will be invited to make any comments that you may have in relation to this.
4. Within 28 days of receipt of your written complaint, the person dealing with your complaint will write to you, in order to inform you of the outcome of the investigation and to let you know what actions have been or will be taken.
5. If we have not resolved the problem to your satisfaction you should contact the Director, Joanna Clyne, Beyond Residential Ltd, 2 Clarence Street, Manchester M2 4DW. He will conduct a separate review of your complaint and contact you within 14 days to inform you of the conclusion of this review.
6. If you are still dissatisfied, we will attempt to resolve this promptly through negotiation or, where appropriate.
In respect of complaints received from consumers we will follow The Surveyors Ombudsman Service (SOS) approved redress mechanism (NB from 1st April 2010, SOS will be known as Ombudsman Services: Property (OS:P).
In respect of complaints received from persons or organisations in a business capacity we will follow RICS Dispute Resolution Service (in accordance with the mediation process operation by the Royal Institution of Chartered Surveyors).
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