They Manage a Flat not a Building.
On the whole I am quite satisfied with the agents especially with the accounting department-.
Occasionally I have been informed rather ,late. of any major repairs etc demanded by the tenants which I assume would need my approval.. Also in the bids for any major work to be done. I think it
would be appropriate to seek competing ones i.e not only one as is usually the case, to be able to make a informed decision.