I am absolutely appalled by McCarthy Properties customer service. The lady I spoke to was rude and didn't even try to understand what I was looking for.
I have complained directly to the agent and was promised that my complain will be dealt with when the owner returns from holiday. There was no further communication and apologies. Terrible!
What agent could do to change your mind?
Nothing, they need customer service training! However I dont even thionk that would help.