Sep 25,2011
By: 'P'
Sep 25,2011
2 people found
this helpful
Very rude people working at the branch, no proper customer service,, DO NOT USE ROMANS UNLESS U WANT TO WASTE YOUR MONEY. They have people without any education and brains working for them. They never listen to you when you have issues, they do not care about what you say, all they want is you to pay your bills even if there is issues with the flat. When I moved in, I did not have hot water because they did not even check before renting the flat to me. Throughout the year they found all small issues that were already there and said it was me responsilble for all these and made me pay at the end of my stay.
Was this helpful? Yes
By: Martin Hembra
Sep 27, 2011
“Regarding your comments I am sorry to hear that you have experienced issues with our service. We take our customer service very seriously – we are voluntarily a regulated property company – and I would invite you to contact me directly to discuss the issues. My details are Martin Hembra 01344 404717

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Roman House 118 The Broadway Warfield, Bracknell
RG12 1AR

01344 400 100

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