Ellis & Co. Walm Lane have been managing my flat in Willesden Green for the last 20 years. Am completely happy with their service which is very personal, responsive, helpful, etc. etc. Hence staying with them. It means I can be away/live anywhere and know that any issues that do arise will be handled by them and their quick and reasonably priced suppliers - I need to do almost nothing except agree to the odd thing being done (repairs etc.). That's what you want from a lettings agent.