0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
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2024
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Feb 19,2015
Feb 19,2015
9
people found
this helpful
this helpful
I work for a large housing organisation and am always moving individuals onto alternate accommodation and ensuring rents and charges are paid in on time. there has been nothing but issues with family homes. they charge an extortionate amount for fees and deposit, have been known to increase rent during a tenants stay in a family homes property. it is a legal requirement to know who the landlord but the refuse to give details out.
On a particular tenant who went through the rent-deposit scheme, they tried charging nearly £3000 for fees and deposit. There has been a council meeting and it is quickly recognised to stay away from these agents as we can never guarantee a secure home with them or secured rent.
The statement you read above have been judged by professional experience and personal experience.
On a particular tenant who went through the rent-deposit scheme, they tried charging nearly £3000 for fees and deposit. There has been a council meeting and it is quickly recognised to stay away from these agents as we can never guarantee a secure home with them or secured rent.
The statement you read above have been judged by professional experience and personal experience.
What agent could do to change your mind?
as mentioned above. unjustifiable fees, when the council was told how much the fees were, even they said if you saved a little bit more you may as well go for a mortgage.Attached Filesnbsp;
Comment on agent fees
as mentioned above. unjustifiable fees, when the council was told how much the fees were, even they said if you saved a little bit more you may as well go for a mortgage.
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Latest Reviews
19th Jun 2019
reviewed by 'A'
18th Jun 2019
reviewed by 'Sarah'
Opening Hours
Address
Family Homes
25a West Street
Sittingbourne
Kent
ME10 1AL
01795 473434
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £750 | £750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Mar 23,2021
Mar 23,2021
1
people found
this helpful
this helpful
Certain maintenance contractors lack the knowledge and skills required. Distracted and careless with their work and make a total bodge Job of it. Others are fantastic but few and far between due to being stretched too thin....
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Jun 19,2019
Jun 19,2019
2
people found
this helpful
this helpful
Mould, no hot water for the whole 6 months that we were in the property, broken cooker and dodgy lights all the way through leaky bathroom and broken toilet, unhelpful, rude and arrogant staff, and after regular emails and phone calls to report these issues to ...
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Comment on agent fees
All fees were extortionate, as we had to pay, £1300 originally, as well as £775 for the first months rent, and £240 to keep a dog at the property
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Jun 18,2019
Jun 18,2019
2
people found
this helpful
this helpful
Awful estate agents very rude staff no support at all and ignores your emails and calls etc definately do not recommend these and so glad we left the property if there are noisy neighbours their supposed to support you oh and mice in the kitchen ...
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Comment on agent fees
Dear fees not worth it
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Feb 19,2015
Feb 19,2015
9
people found
this helpful
this helpful
I work for a large housing organisation and am always moving individuals onto alternate accommodation and ensuring rents and charges are paid in on time. there has been nothing but issues with family homes. they charge an extortionate amount for fees and deposit, have been ...
read full review
read full review
What agent could do to change your mind?
as mentioned above. unjustifiable fees, when the council was told how much the fees were, even they said if you saved a little bit more you may as well go for a mortgage.Attached Filesnbsp;
Comment on agent fees
as mentioned above. unjustifiable fees, when the council was told how much the fees were, even they said if you saved a little bit more you may as well go for a mortgage.
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
