“I am extremely upset with how this company conducts the ......”
1 Star Review
Feb 17,2015
By:
'Natasha'
Feb 17,2015
Branch: London, 81 Turnpike Lane
Services: Lettings (Prospective customer)
Rent PCM: £1600
Would you recommend?: No
Postcode: EN2
Branch: London, 81 Turnpike Lane
Lettings (Prospective customer)
Rent PCM: £1600
Postcode: EN2
9
people found
this helpful
I am extremely upset with how this company conducts the rental process for properties. Monsoon Properties are awful and are now under police investigation.
First of all, The property was Falsely advertised at a lower price. After booking a viewing I enquired about Monsoon Properties' deposit process. I was categorically told that it would equate to one months rent and one months deposit along with the additional admin fees.
After viewing the property I returned home and made a decision to pay the holding deposit immediately. Only afterwards I noticed that the price online had changed. It had now increased.
I brought up my concerns regarding the rental price, to which they tried to give me a babble of non constructive information to try to justify the increase. I was then handed a copy of the contract. After careful review, I questioned as to why the contract now stated that I was required to pay Six weeks rent as a deposit rather than Four as previously discussed.
During all of this debacle, The manager KAMAL proved to be very unprofessional, unwilling to come out to talk with me after I requested to speak with him. Remaining in the back room whilst barking out orders.
These inconsistencies and problematic issues were then compounded when I did manage to finally see the property . Low and behold the property was still far from in a Liveable state as promised. The garden was in an atrocious state with numerous broken items and rubbish discarded across the lawn. This was also the case for the front driveway. The general cleanliness of the house was not of an acceptable standard.
This situation has caused myself and my family a great deal of stress. Due to your unprofessionalism I have loss a substantial amount of time; resources and money.
The below positive comment is also a fraudulent attempt, as it was only posted directly after I warned them that I would write a negative review about my recent experience.
They operate out of an extremely small room - office in wood green.
DO NOT TRUST OR DO BUSINESS WITH THIS COMPANY!
What agent could do to change your mind?
DO NOT LIE
Attached Filesnbsp;
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