Sep 22,2011
Minithumbdown
By: 'Lynne'
Sep 22,2011
0 people found
this helpful
We used C&M 'Full Management Service' while abroad. When we came back there was over 10k damage to our home and the rent was 2k in arrears. A Director from C&M stated that they were NOT responsible for :-

- collecting the rent owed after the end of the tenancy
- collecting money for the damage to property at the end of the tenancy
- the quality/speed of work carried out by their contractors ( they just arrange repairs not manage them )
- carrying out detailed inspections while we were away ( they just visit the property )
- produce a complete survey of damage on our return ( this is just a summary against the inventory and is therefore not useful if their is a deposit dispute )
- renewing tenancy agreements on time ( and anyway there is an extra cost for this )
- respond to queries about the arrears and damage ( they don't have to communicate with the landlord after the tenants have moved out! )

Not much of a 'Full Management Service!!
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Chappell & Matthews

8 The Mall, Clifton Bristol
North Somerset
BS8 4DR

0117 946 6236

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