Sep 17,2011
Minithumbdown
By:
Sep 17,2011
11 people found
this helpful
Utterly utterly shoddy outfit. Avoid at all costs:

1. They alway act in their own interests, and yours come second.

2. They are arrogant - their whole approach from the moment you sign on the dotted line and they have you is to forget that you have commissioned them to act on your behalf and that they work for you, not the other way around.

3. They are very prompt in emailing you when it's in their interests, but take several emails and calls before they will respond to a query that they don't want to answer. Their answers are perfunctory and an insult to your intelligence.

4. They are either incompetent or liars, in all aspects of the management of a property. They require constant prompting to do things that should be their job anyway and their story keeps changing. Their basic assumption is that you're an idiot and that they can pull the wool over your eyes and get away with it, but if you point out where they're wrong, they drag their feet.

5. Getting them to refund you money that is yours is difficult and it seems that they only respond to the threat of legal action.

6. They add utterly unfair, unjustified and random 'administrative charges' to every bill that they send you and when you complain, they ignore you.

These people are completely dishonest or incompetent, and in either case, why would you want to entrust your business with them?
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review. PLEASE NOTE! This is not the page to leave a new review of SW19 Estate Agents South Wimbledon! To leave a new review of SW19 Estate Agents South Wimbledon, please click the link below !
Write a review for SW19 Estate Agents South Wimbledon

(optional) upload photographs,images,youtube video or .pdf files to support your review



SW19 Estate Agents

119 Merton Road South Wimbledon, London
Greater London
SW19 1EH

020 8544 2828

Opening hours