After years with a different estate agent, I turned to Albert Grace after a very bad experience. Malay Shah and his team are God sent - they treat every client like they are the only client on the book. Customer service is their number one focus and that goes for the tenants also. Albert Grace handles every part of managing my properties and I'm very happy with them. They give me peace of mind. By far, the best estate agent i have ever dealt with and would highly recommend them to anyone.