Feb 13,2015
By: 'Miranda & Gill'
Feb 13,2015
0 people found
this helpful
We highly recommend using cross keys, the service was so professional right from the very beginning. We used cross keys to sell our home and they were marketing our new soon to be home too.Tom Duncan was the first team member we saw as he shown us around a few homes. Tom had a lot of knowledge about the property and we felt so relaxed with him and able to be honest with the viewings.
The main team member who really deserves our praise and a huge thank you is Rob Down.
Rob phoned us regarding the sell of our property and I already told him we was going to use another agent to market ours, he made us a fantastic fixed agreed offer and we couldn't say no, also as we was buying a property we them we thought it would be better to sell and buy from the same agent.
Rob came to our home to value the property and start the proceedings. We instantly connected and trusted him to do the best he can for us and he certainly did.
The photos were taken that afternoon and was on the web by 4pm. Omg this is really happening. We had several viewings in the first few days and received an offer of our asking price. Rob kept us up to date every day and he felt like family, he really understood us and our needs, the home we was buying became a battle ,but Rob and us never gave up and he went the extra mile to ensure it happens after all they didn't want to lose two sells.
The feedback we received from the young lad buying our home was Rob sold the property to him with passion, and talked him into making an offer, Rob loved and appreciated our home as much as we did. All the staff at cross keys have made this stressful process easy for us, they really do care about there clients and keep you in touch with every detail. It has been a pleasure to have them as our agents and would use them again if needed. If you have any doubts about using cross keys! Don't you will not be disappointed. Once again thank you Rob & Tom your top class and you will be on the house warming guest list. Miranda & Gill
Comment on agent fees
An agreed fixed price was the done deal for us and a saving of ‚£800 for other quotes.
Was this helpful? Yes
By: Rob
Feb 13, 2015
Hi Miranda + Gill,

Thank you so much for such fantastic feedback!

We are all genuinely passionate about what we do and it is always lovely to be invited in and instructed on properties as beautifully presented as yours. You have one very lucky buyer!

Looking forward to see your new purchase once you have put your mark on it! Look forward to the house warming!

All the best

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Cross Keys Estates

Cross Keys House, 51-53 Devonport Road Stoke, Plymouth

01752 500099

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