John Hollingsworth's Square Mile property management department look after some of my properties. This is the latest, a serious leak in my property, a quote follows, I ask for more quotes, no more have been provided. I get in touch with my tenants who have been chasing this problem, serious ongoing leak, I contact Square Mile by email, the tenants also contact Square Mile/ John Hollingsworth. My email is ignored. I phone the company, the person who deals with my property is in a meeting. She fails to ring me back. I deal with another agent. She says further quotes will be arranged. To date nothing has been done to fix the leak. Both I (landord) and tenant are totally blanked and ignored. Total ignoring of a paying customer. I have had to visit the property myself, see the damage, still trying to sort this out. Will keep this site updated.
This agent has also been slack about getting gas safety certificates completed. I have had to do my own on more than one occasion.
What agent could do to change your mind?