Canterbury, CT1
3/5, 4 reviews
50% recommended
100% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

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“I have used Touchstone to manage a flat I rent ......”

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Feb 06,2015
Minithumbup
By: 'D.Connolly'
Feb 06,2015
0 people found
this helpful
I have used Touchstone to manage a flat I rent out. I have been a landlord for about 10 months now.
I have received excellent service from the team at Touchstones in Canterbury. The team have always been very responsive, helpful and polite. I have used other letting agents in the past, and Touchstone have been much better than other agents.
I would strongly recommend them to other landlords in this area.
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Opening Hours
Address

Connells
29-30 Watling Street
Canterbury
Kent
CT1 2UD
01227 457441

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 99% £750 £750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 1 0 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“My son rented a student property through Conn......”

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Jan 09,2021
Minithumbup
By: 'Jacqui'
Jan 09,2021
0 people found
this helpful
My son rented a student property through Connells from Sept 2019 to Summer 2021 and they were excellent from start to finish. The contract was very clear and easy to understand and we had a very good experience with them. They fixed things that needed fixing in ...
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“Never call you back when they promise they wi......”

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Aug 01,2019
Minithumbdown
Christine
By: 'Gary'
Aug 01,2019
2 people found
this helpful
Never call you back when they promise they will. And biggest grievance is that they can never tell me if my tenant has paid the rent or not as they say they are too big with too many payments coming in and won’t know ...
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“I have used Touchstone to manage a flat I rent ......”

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Feb 06,2015
Minithumbup
By: 'D.Connolly'
Feb 06,2015
0 people found
this helpful
I have used Touchstone to manage a flat I rent out. I have been a landlord for about 10 months now. I have received excellent service from the team at Touchstones in Canterbury. The team have always been very responsive, helpful and polite. I have used ...
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“To add some context, the property in focus was listed ......”

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Mar 22,2014
Minithumbdown
By: 'James'
Mar 22,2014
3 people found
this helpful
To add some context, the property in focus was listed under both Touchstone Residential Lettings as well as Regal Estates, Canterbury. We approached both agencies to enquire about all anticipated fees and deposits in the hope that we would then arrange a viewing. The crux ...
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What agent could do to change your mind?
Basic customer service training.
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Connells, Canterbury CT1 2UD



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