“This is the first time that I've used Outlook Property ......”
5 Star Review
Feb 04,2015
By:
'Cassie'
Feb 04,2015
Branch: London, Unit 3 19 Western Gateway, Excel Marina
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: Yes
Postcode: E16
Branch: London, Unit 3 19 Western Gateway, Excel Marina
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: E16
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This is the first time that I've used Outlook Property to find a house (I'm a tenant) and my general opinion prior to my contact with this agency was that renting in London has been a minefield for me - on several occasions agencies have not fulfilled their promises and I have been left out of pocket whilst attempting to deal with situations in previous rental properties.
I have to say that Outlook Property completely changed my mind. First of all, I'd like to note that the agency staff in general were all professional and were only too happy to help where needed.
I specifically dealt with Lee Kennedy throughout the process of finding a house and he was not only professional and courteous at every opportunity, but was also a down to earth guy who helped alleviate the stress that usually goes with renting a property.
To put my situation into context, I had one week to find a house to rent and Lee was the perfect middleman in arranging all of the details in relation to referencing and payment, and was very understanding about a couple of things which could have potentially thrown a spanner in the works.
He was polite and courteous whenever I spoke with him and he kept me up to date with what was happening with the house, including whether the landlord needed anything else from us.
I'm now in my house and I can safely say that Outlook Property is the best agency I've ever dealt with - overall the process of getting a house was smooth, professional and having Lee on hand added a human touch to the usual stressful journey of moving house.
Thank you.
Comment on agent fees
Reasonable considering the work put in.
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