Sep 08,2011
Sep 08,2011
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Anne-Marie quickly and efficiently (and helpfully) reacted to requests/instructions when house became flooded due to pipe burst; supplied us with photos and arranged for a plumber to repair the leaks (at her own financial risk - we could have refused to pay the plumber's costs).

She also took the house off the market until such time as some improvements had been made, then helped with advice and administration to put the (still damaged) house up for auction.

During some times of extreme stress, Anne-Marie was very helpful, even giving us her private mobile telephone number so we could be in constant contact should it prove necessary. She went "above and beyond the call of duty" with regard to some of our family members who were acting in a disruptive way, by setting them straight on a few points.
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