I have tried several times to gain viewings through this agent, to no avail! Telephone calls and an email have been ignored...certainly I have waited 2 days for a response to urgent requests. I took criticisms of estate agents with a pinch of salt, because agents I have dealt with until now have been very good. I would say Kelrick have been very poor in responding....I will not use them again and they have lost a quiet, mature couple as long-term tenants. Owners be very careful of the service they provide for you....
What agent could do to change your mind?
Respond promptly to clients!!!