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Sep 07,2011
By: 'Neveragain'
Sep 07,2011
253 people found
this helpful
Simply put, never even think of going to them! The agents are very pushy and will ask you to provide the holding deposit (£ 500) immediately. However you have to plead to them to get back to you after that!
Ugly experience dealing with their team. Go to them at your own peril.
What agent could do to change your mind?
Nothing, just terrible agents
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Was this helpful? Yes
By: Customerservices
Sep 07, 2011
We are sorry to read of your disappointment in our service. We want to look into the matter to investigate this further. If you could be forward your comlaint to our customer service department ( we assure you this will be looked into in detail.

Whilst we pride ourselves on caring for our customers at all stages of a tenancy, it's clear you are unhappy and that truly does matter to us. If we fell short we want to know about it and ensure it never happens again. And if possible we want to try and remedy the problem with you.

Please be assured that all customers are important to us: we do review feedback from both tenants and landlords alike. And we wish to reassure you that we do not adopt an approach of 'money matters first.' We look forward to hearing from you.

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David St James

447 Roman Road Bow Tower Hamlets, London
Greater London
E3 5LX

0208 980 8172

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