“I arrived for a flat viewing at the agreed time, ......”
2 Star Review
Jan 23,2015
By:
'Tenant'
Jan 23,2015
Services: Lettings (Prospective customer)
Rent PCM: £1387
Would you recommend?: No
Postcode: E3
Lettings (Prospective customer)
Rent PCM: £1387
Postcode: E3
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I arrived for a flat viewing at the agreed time, only to receive a text message a couple of minutes later saying that the earliest the agent would be able to be there would be 45 minutes later, with apologies for 'any inconvenience caused' as if ...
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What agent could do to change your mind?
I probably could have looked past the lateness (these things happen, I know) if he hadn't been so defensive and unpleasant on the phone, and instead of delivering a series of childish non-apologies and apparently getting annoyed with me for being concerned, had taken responsibility and offered reassurances straight away. Also perhaps if he had called me to let me know what was going on, rather than sending a text with no detail so I had to ring him back.
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