The agency is putting run-down and mouldy properties on the market and advertises them as being in a very good & clean condition. They describe landlords as being very friendly and always prepared to fix things...in practice these turned out to be unfriendly and unwilling to pay for any repairs that were slightly expensive, but urgently needed. A flat that was advertised as fully furnished turned out to only have furniture that is falling apart and / or mouldy. The agency is very agressive and pushes you into paying even before a contract has been signed. Once you pay them money, they tell you that if you dont sign the contract then you will loose all the money you paid to them. So whatever you do, DO NOT USE PINNACLE PROPERTY.