Do not waste your time trying to sell your house with them. They over valued my house by 25 k, in hind sight that was to get me to sign up with them. Fell flat at mortgage valuation. Would never have put my house on the market if I knew it's true worth would have waited for a recovery. Lied to constantly by the sales guy, problem was he could not remember his lies! Waste of time company, don't see any sold signs up in the area under Allen and Harris. Lied to that the contract was 16 weeks when in fact it was 20 wks! Go and use another Estate agent don't waste your time with them, they really don't know what they are doing!
What agent could do to change your mind?
Stop the lies and valued the house correctly