Absolutely awful company. Have been letting my 3 bed detached property in Darlington for almost 2 years. The first tenant did a midnight bunk without paying his rent for 2 months, had made so much damage and received so many £25 letters that there was no deposit left. So for the next set of tenants we requested working professionals, they put in a so called professional couple with a child who have been hit and miss with rent payments through out the 18 months they have lived there. Currently they have not paid for 2 months and have made 6 phone calls to Countrywide to get the legal protection for non payment of rent started as we live somewhere else and need the rent to pay the mortgage, but they are still not answering the questions about this. Will be putting this house on the market as soon as we have given 2 months notice to our now squatters, never going to go through this company again. No doubt will get ripped off again and not see a penny of the deposit.
What agent could do to change your mind?
Nothing, have had enough of chasing a company that we are pay a fortune to look after the house.