“We were happy to move in to a lovely house ......”
1 Star Review
Jan 13,2015
By:
'416523'
Jan 13,2015
Branch: Witney, 3-4 Kingfishers Court Northfield Farm Lane
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: No
Postcode: OX29
Branch: Witney, 3-4 Kingfishers Court Northfield Farm Lane
Lettings (as a Tenant)
Rent PCM: £900
Postcode: OX29
6
people found
this helpful
We were happy to move in to a lovely house in Oxfordshire, but for the next year we were unfortunately in the hands of the most inept, unprofessional companies I have ever dealt with.
Every issue we raised regarding the property (there were a lot) were handled in a poor, delayed, unprofessional and dismissive way. There were often months between a problem being identified, and the problem solved. Gatekeepers agreed to pay for a boiler serviceman to be sent out to fix the boiler, only for them to renege on their promise, and insist that we pay the bill. After months of toing and froing, as us being threatened with legal action, Lucy had the cheek to ask if we could pay half of it.
At the end of our contract, they then had the temerity to raise the monthly rent and charge us a renewal fee!
Having thankfully moved out of the property and away from Gatekeeper's clutches of peril, we have found an agency who are caring, will deal with situations in good time, and who don't say one thing and do another.
6
people found
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