Aug 24,2011
Minithumbdown
By:
Aug 24,2011
9 people found
this helpful
Mark Ashley Estate Agents lied about the background of the tenant who turned out to be DSS (despite the agent having a policy of not hiring DSS candidates). The tenant did not pay rent for 4.5 months (leaving them approx £4500 in arrears) and I was unable to remove them from the property due to their circumstances. Mark Ashley Estate Agents have refused to refund any of the £1700 fee paid at the outset of the tenancy. The agent also made promises about fixtures which I did not agree to (including installation of a shower which I did not endorse) - this lead to further complications with the tenant. In addition their have been a catalogue of administrative errors in the process which have added additional expense and complication to the process (incorrect dates on contracts, poor filing of records / audit trail). When raised to the owner of the company he was very difficult to deal with and would not admit his own or his staffs mistakes in the process. Exceptionally unprofessional and ultimately did not provide the service that I paid dearly for (saving management time, reduction of risk and reduced cost). I highly recommend landlords steer clear of Mark Ashley.
What agent could do to change your mind?
Admit poor service and offer a full refund where they have clearly been at fault.
Was this helpful? Yes
By: mark
Sep 08, 2011
[[EDIT ORIGINAL START]]
This is a false allegation being made by another estate agent. www.allagents.co.uk have made no attempt to verify the accuracy of this review. It is only on the inernet that you can publish lies of this type
[[EDIT ORIGINAL END]]

This is a false allegation being made by another estate agent.
By: mark
Sep 08, 2011
[[EDIT ORIGINAL START]]
This review is untrue. No complaint has been made to Mark Ashley and Co and this is defintly not a transactionthat Mark Ashley & Co has been involved with. We believe that like other reviews on this site that this is a fellow estate agent besmirching the good name of Mark Ashley & Co. They are unable to compete on a fair basis and so place lies on the internet. www.allagents.co.uk make no attempt to validate any of these reviews thus allowing people to spread lies.
[[EDIT ORIGINAL END]]

This review is untrue. No complaint has been made to Mark Ashley and Co and this is defintly not a transactionthat Mark Ashley & Co has been involved with. We believe that like other reviews on this site that this is a fellow estate agent besmirching the good name of Mark Ashley & Co. They are unable to compete on a fair basis and so place lies on the internet.

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Mark Ashley & Co

70 Watling Avenue Edgware
Greater London
HA8 0LU

020 8905 7171

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