Do not go through these people. The primary letting agent, Mr Khan, is inefficient and I feel almost certain, quite dishonest. We put a large deposit on a place, were told we had the go ahead, arranged for a moving van, informed our current landlord, and so on. And five days afterwards, we were told the landlord was now unwilling to take us because we're students, despite the fact he had been aware of this fact from the outset. It took Victoria Knight five days to inform us of this fact, (and it was us who called them,) from which point it was one failure after another and constant failures to communicate.
What agent could do to change your mind?
Done his job properly