I find it bizarre that the reviews on here about SR are either 5 stars or 1 star - with hardly anything in between. Any chance that Rex could be writing reviews and misleading customers?
Salter Rex are generally rude, evasive, increase charges without any notice and miscalculate invoices and service fees.
As for "managing" properties - well, 'management' is clearly something they are not used to.
I would strongly urge ANYONE considering purchasing a leasehold property managed by them to look elsewhere. It simply is not worth the hassle.
Try this: An increase from £402 of quarterly charges to almost £780 a quarter - with no notice!