Absolutely disgusted with this agency. Rented a house with them but they did not mention the 'extra' charges which was not little but added up would be hundreds of pounds. Then argued that they have actually mentioned this when we signed the contract. Rubbish.
What agent could do to change your mind?
nothing. I am fed up with Your Move and I hope it goes bankrupt. Just beware that one day because of their way of business somebody just might bring them to court