Don't trust everything they tell you. Quite how they justify their commission fees I don't know as the customer service was pretty poor once your offer's been accepted.
They will tell you all you want to hear before getting the property but after that if you ever have a problem they are the last people you will find some help.
They lied about the price for a studio we were suppose to rent and they didn't want to show the agrement ahead, only one 1 day before we were suppose to move inn. I had to insist so many times to see the contract and terms & condition beforehand but they keept finding excuses. Finally I manage to get them, only to find out that we had to pay much more in terms of rent. when I asked about my deposit back (forget about it)